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COMO Metropolitan London

5.0 star property

Photo gallery for COMO Metropolitan London

Lunch and dinner served
Terrace/patio
Interior
Deluxe Room (City) | Exterior
Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
19 Old Park Lane, London, England, W1K 1LB
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪63 min drive‬

Room options

View all photos for Deluxe Room (City)

Deluxe Room (City)

Deluxe Room (City)

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Metropolitan Park)

Room (Metropolitan Park)

Room (Metropolitan Park)

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

City Suite

City Suite

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan)

City Room (Metropolitan)

City Room (Metropolitan)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park)

Suite (Park)

  • Park view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Park)

Junior Suite (Park)

Junior Suite (Park)

  • Park view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City)

Junior Suite (City)

Junior Suite (City)

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • City view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence)

  • City view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Metropolitan)

Suite (Metropolitan)

Suite (Metropolitan)

  • Park view
  • Sleeps 2
  • 1 King Bed

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The price is NZ$611
includes taxes & fees
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About the area

London

With a stay at COMO Metropolitan London, you'll be centrally located in London, within a 5-minute walk of Hyde Park and Piccadilly. .This family-friendly hotel is 0.6 mi (0.9 km) from Buckingham Palace and 0.7 mi (1.2 km) from Marble Arch.

What's nearby

  • Park Lane - 1 min walk - 0.2 km
  • Piccadilly - 2 min walk - 0.2 km
  • Green Park - 2 min walk - 0.2 km
  • Hyde Park - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Shanghai Me - ‬1 min walk
  • ‪Intercontinental Club Lounge - ‬2 min walk
  • ‪EL&N - ‬5 min walk
  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪The Colony Club - ‬1 min walk

About this property

COMO Metropolitan London

COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 144 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, NOBU, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
NOBU - This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • NOBU

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Private wine tours
  • Steam room
  • Wine tours
  • Yoga classes

Family friendly

  • DVD player
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 90.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 861 reviews
Rating 8 - Good. 192 out of 861 reviews
Rating 6 - Okay. 38 out of 861 reviews
Rating 4 - Poor. 17 out of 861 reviews
Rating 2 - Terrible. 14 out of 861 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff
Stayed 3 nights in Dec 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
Hotel was clean. Small things are big things - such as having refreshing ginger drink and a hand towel at the elevator waiting area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Nick, Seattle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2025

10/10 Excellent

Shantell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment I walked into the hotel, Muhammad the doorman greeted us with a warm, welcoming smile and said, “Welcome back, I remember you guys.” That alone made my husband and me feel so good—Muhammad was truly amazing. I also wish I remembered the name of the gentleman at the concierge desk. He absolutely blew me away when he greeted me by my last name and even knew that my flight had been canceled upon arrival. His attention to detail and hospitality were exceptional. Both of them made our stay unforgettable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is great. Friendly staff and always looking for you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Craig

Stayed 2 nights in Nov 2025

10/10 Excellent

mike

Business traveller
Liked: Cleanliness, staff & service, amenities
Always great
Stayed 3 nights in Nov 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing - just top service !!! Doorman Alex - very helpful and front desk......just really great experience. Coming back !!!
Stayed 1 night in Nov 2025

6/10 Okay

shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lowest category room is VERY SMALL. And the “city view” is not a city view but instead it is an inner “courtyard” view which basically means facing a wall. The rooms facing the park are lovely, but the other rooms are really awful
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa treatments were nice
Stayed 1 night in Nov 2025

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless as always. Staff consistent and can never do enough for you. Warm and welcoming , nothing is ever too much
Stayed 1 night in Nov 2025

8/10 Good

Hiren

Travelled with family and small children
Liked: Cleanliness, amenities
Rooms are very worn down
Stayed 6 nights in Jul 2025

10/10 Excellent

Shantell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, everyone was exceptionally welcoming and eager to assist. The front desk staff went above and beyond. They personally escorted my husband and me to our room, explained how everything worked, and made sure we had everything we needed. The level of customer service was truly outstanding. I was especially impressed that the concierge agent remembered my name from when I booked our airport transportation, such a thoughtful and personal touch. Every interaction made us feel genuinely valued and treated like royalty. A special mention goes to the doorman, Muhammad Ali (I believe that’s his name), who was always courteous, professional, and ready to help with any request. His kindness and attentiveness truly enhanced our stay. Overall, this hotel exceeded our expectations in every way. We look forward to returning and highly recommend it to anyone seeking exceptional service and hospitality.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shlomo

Stayed 5 nights in Oct 2025

10/10 Excellent

Frederik

All straff members were very professional and helpful. I found the design of the room and hotel overall to be a nice balance of a minimalist impression but with high quality details everywhere. I would not hesitate to return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMO Metropolitan is a wonderful find in London. I has an excellent location across from Hyde Park and convenient to Mayfair shopping and galleries. The staff made our stay so easy and comfortable for our family. We will return again and again, KK
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great greeting at reception, room and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! From the first moment you walk into the hotel- the staff great you with hot towels and are so amazing! The rooms are so nice. Beds are a little firm but rooms are a great size. The favorite part of the experience was Vas. Best doorman in London!! Very friendly and personable. Would stay here again just for him!
Stayed 3 nights in Sep 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Ihab Essa

Stayed 2 nights in Sep 2025

10/10 Excellent

Donya

Stayed 1 night in Sep 2025

6/10 Okay

Nirjhar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Service levels seem to have gone down - 1. I have been staying here for 7yrs. When I came in, I was asked if I had stayed here before. 2. Requested couple of small items from Housekeeping - had to call back after 20-25 mins - as no one showed up. This happened twice. 3. Gave a jacket for dey-cleaning. They had it tagged to the wrong room. It only came to me because I called to check. 4. Room service - quality of food was not great. I ordered Indian food - and there was still water under the rice bowl.. never had this before. 5. Every day, housekeeping kept putting water etc on the wrong side of the bed. It was obvious which side of the bed I was sleeping on. Again - I have stayed here for 7yrs- including earlier this year - and first time I am witnessing these issues. They are small, but combined just feels like something is off. I like the hotel and location and hopefully next stay here will be better.
Stayed 5 nights in Sep 2025