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Aparthotel

Chelsea Cloisters Serviced Apartments

3.5 star property

Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
Penthouse | Private kitchen
Flat-screen TV
Exterior
Studio, 1 Double Bed

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

View map
Sloane Avenue, London, England, SW3 3DW
  • Natural History Museum
    ‪11 min walk‬
  • Hyde Park
    ‪14 min walk‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

In-room safe, individually decorated, individually furnished

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Executive Studio

In-room safe, individually decorated, individually furnished

Executive Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About the area

London

A stay at Chelsea Cloisters Serviced Apartments places you in the heart of London, within a 10-minute walk of Victoria and Albert Museum and Sloane Square. .This aparthotel is 0.5 mi (0.9 km) from Natural History Museum and 0.5 mi (0.9 km) from Imperial College London.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Victoria and Albert Museum - 8 min walk - 0.7 km
  • Natural History Museum - 11 min walk - 0.9 km
  • Hyde Park - 14 min walk - 1.2 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Buckingham Palace - 4 min drive - 2.3 km

Getting around

  • Queenstown Road Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪KX | Private Members Health Club - ‬1 min walk
  • ‪Zefi - ‬3 min walk
  • ‪Jak's - ‬3 min walk
  • ‪Villa Mamas - ‬3 min walk
  • ‪Daphne's - ‬2 min walk

About this property

Chelsea Cloisters Serviced Apartments

Aparthotel with a 24-hour front desk, a short walk to Victoria and Albert Museum
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

Make yourself at home in one of the 250 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 45.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 480 out of 2348 reviews
Rating 8 - Good. 803 out of 2348 reviews
Rating 6 - Okay. 526 out of 2348 reviews
Rating 4 - Poor. 283 out of 2348 reviews
Rating 2 - Terrible. 256 out of 2348 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sin ying Connie

Poor environment, old decoration, dirty m
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location
Stayed 12 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money in such a central location and easy parking. Very freindly reception staff.
Stayed 1 night in Jun 2025

8/10 Good

Devyn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our 4th floor room had significant mould in the bathroom over the shower and the window. There was lots of noise from the Sainsburys and other businesses nearby overnight and early morning which meant a very disturbed sleep. There is only one of two lift from the reception area working - with people unwilling to take the stairs, it meant long queues and over a 30 minute wait for a lift that was empty enough to fit me and my suitcase. We were only provided 1 room key for 2 people which was impractical. One night I asked reception for assistance to access my room as my partner was unwell and had returned to the room with our key to go to sleep. I was categorically denied by front desk staff who said it was a security risk, which was ridiculous given the room booking was in my name and I had appropriate Identification. Can’t say I will be rushing back, which is unfortunate given the great location of this place. It has good potential but definitely needs some work.
Stayed 8 nights in May 2025

2/10 Terrible

Tina

Travelled with family
Liked: Property conditions & facilities
Security and the staff were very rude and wanted to know very personal stuff made me come down in my pyjamas to collect my friend even though I was on the phone and said it was okay for them to come up and the security man was extremely rude to me to the point of. I made a complaint in the morning and I couldn’t sleep due to this.
Stayed 1 night in Jun 2025

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One lift wasn't working for whole time we were there (a week) which was annoying. Otherwise good location - easy access to station, Sainsburys and eating places.
Stayed 9 nights in May 2025

8/10 Good

arihia

Liked: Cleanliness, room comfort
Room had everything we needed even a washer/dryer.
Stayed 2 nights in Jun 2025

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The rooms are not air conditioned and were very warm so it was hard to sleep. We were there in May. The bed was quite comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, room comfort
A nice roomy apartment, very centrally located
Stayed 4 nights in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, room comfort
Great location, responsive staff. I love staying at an apartment hotel
Stayed 3 nights in May 2025

2/10 Terrible

Tania

Travelled with family
Disliked: Room comfort

Mould in the bathroom and dirty windows

We were ‘upgraded’ to 2 bedroom suite. However, the rooms were very tired and chipped. The bathroom had mould between the tiles etx and the windows were absolutely filthy around the frames. The windows are metal single glazed and didn’t close properly so the noise was terrible. It would be really cold and draughty in winter. The bedding was clean the towels were okay. Staff and reception are really lovely and so helpful. They stored our luggage for us. The location is excellence for the Chelsea Flower Show and for Battersea Power Station. Kings Road is a great shopping area.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Room comfort

Chelsea Cloisters - Beware

During my 3 night stay, I parked my car by the street just 1 min away from the reception. My car was broken into and my rear windows were smashed. When I asked the reception about this, one of the staff said he saw the windows smashed around 6am in the morning but it was not the their responsibility to report to the police. They were unable to provide accurate CCTV footage to teh police even though they had CCTV. Further, when I asked for extension for 1 hour on Check Out day, as I had to wait for window repairers to clear out the glass in my car; I was told they could only extend 30 mins. I had to speak to manager in the office and she agreed to extend to 12 noon. The reception was unhelpful and unfriendly. Safety around this area is poor and criminals are at work around here. Do not stay here if you have to drive your car here. The evening before, their fire systems were activated and 3 fire trucks attended though I was told it was just a system failure. The place does not feel safe at all.
Stayed 3 nights in May 2025

10/10 Excellent

STEPHANIE YOLANDE MARIE-PAULE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time there. Good as always! We love it, this is why we came back!
Stayed 3 nights in May 2025

10/10 Excellent

Tobius

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Onuri

Liked: Property conditions & facilities
Pretty good studio space with hob and oven , washing and drying , good bathroom, however it was pee in the toilet and hair when I arrived , so that tells me , the cleaning isn’t very thorough. Or maybe it was just my room? It’s good for a short stay- I would stay here again if I was in a pickle. Mainly stayed here for the location, and convenience of the washing and kitchen facilities.
Stayed 1 night in Feb 2025

6/10 Okay

Dustin Robert

Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

carrie

Liked: Cleanliness, amenities
Great find in Chelsea neighborhood. Great for shopping or just walking the neighborhood. Love the concept of having a flat but in hotel setting. One note - on previous stats I guess I was in executive studio which is remodeled and sparkling clean. This trip I needed an early check in and got an older studio - footboard on bed was dirty, closets old and sticky. A bit depressing but did not affect my overall trip. Everything else great.
Stayed 12 nights in Apr 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was exactly what we were looking for, some private space for when we put out daughter to bed and close to everything.
Stayed 5 nights in Apr 2025

6/10 Okay

Clive

We enjoyed our 13 day stay at Chelsea Cloisters and will return.
Stayed 13 nights in Apr 2025

6/10 Okay

Lynne

Travelled with family
Liked: Room comfort

Staff beyond great. Rooms rough around the edges

Firstly a shout out to the amazing staff. All of them are super lovely kind helpful and are fantastic in every way. However the rooms are a little rough around the edges and the street noise is insane. Ask for an interior room. In the 6 nights I stayed I witnessed a car being broken into. A party van with extremely loud music clearly selling dr*gs, delivery of laundry at 3am in a truck which was so noisy. I’ve lived in central london on and off for years and never experienced these things.
Stayed 6 nights in Apr 2025

6/10 Okay

Sharon

Travelled with family and small children
Liked: Amenities
Overall great location and handy for what we wanted but could do with a bit more attention to detail on cleaning and place is worn in areas but to be expected if constantly filled.
Stayed 1 night in Apr 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Collin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Carolyn

Disliked: Property conditions & facilities
This was a convenient property for me to stay at for my meeting. Unfortunately the room I was given was nothing like the images on the website I booked through. My room was noisy from the traffic outside. It was only secondary glazed. The windows on the bathroom and kitchen were not secondary glazed and were old rusty with many panes cracked and broken. The final issue was the damp on the wall of my bedroom from the en-suite bathroom. It may have been convenient and cheap but I would rather have paid a little more for a nicer hotel. One positive was that the bed was very comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan, Manchester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well priced accommodation with great access to transport, museums, Albert Hall. Rooms are a little tired, but clean and comfortable.
Stayed 1 night in Mar 2025