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Chester Hotel

2.0 star property

Photo gallery for Chester Hotel

Single Room, Ensuite
City Apartment | Living area
Property entrance
Superior Double Room, 1 Double Bed, Refrigerator | Television
View from property

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
27-29 Longmoore Street, Victoria, Westminster, London, England, SW1V 1JQ
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪5 min walk‬
  • Place, Buckingham Palace
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Premium bedding, memory-foam beds, individually decorated

Double Room, Ensuite

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Ensuite

Premium bedding, memory-foam beds, individually decorated

Triple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, 1 Double Bed, Refrigerator

Premium bedding, memory-foam beds, individually decorated

Superior Double Room, 1 Double Bed, Refrigerator

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC

  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

Premium bedding, memory-foam beds, individually decorated

Economy Double Room

  • 7 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

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Front of property
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  • Housekeeping
  • 24/7 front desk
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About the area

London

With a stay at Chester Hotel, you'll be centrally located in London, within a 5-minute drive of Hyde Park and Buckingham Palace. .This hotel is 0.3 mi (0.6 km) from Victoria Station Travel Information Centre and 1.1 mi (1.7 km) from Big Ben.

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.4 km
  • Apollo Victoria Theatre - 5 min walk - 0.4 km
  • Victoria Palace Theatre - 6 min walk - 0.6 km
  • Thames River - 12 min walk - 1.0 km
  • Buckingham Palace - 14 min walk - 1.2 km

Getting around

  • London (ZEP-Victoria Train Station) - 6 min walk
  • Victoria Underground Station - 6 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪The Queens Arms - ‬3 min walk
  • ‪Tozi - ‬3 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Roasting - ‬4 min walk
  • ‪The Prince Of Wales - ‬1 min walk

About this property

Chester Hotel

Georgian hotel in London
Chester Hotel offers 20 accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 20 guestrooms featuring LED televisions. Your memory foam bed comes with premium bedding. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Georgian hotel include a hair salon, a television in a common area, and a reception hall.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1900
  • Georgian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria

Chester Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 175 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 214 out of 1002 reviews
Rating 4 - Poor. 161 out of 1002 reviews
Rating 2 - Terrible. 204 out of 1002 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

belando

Travelled with group
Liked: Cleanliness, staff & service
room is clean
Stayed 4 nights in Oct 2025

8/10 Good

adam

Liked: Cleanliness, staff & service, amenities
Property was good the room was a bit small when I lay in bed my head and feet was touching each side of the wall my WiFi didmt work but other than that it was okay
Stayed 1 night in Nov 2025

4/10 Poor

Ciaran

Liked: Amenities
Disliked: Cleanliness, staff & service
The staff were pretty rude and when I was checking out the receptionist was sleeping at the desk and I had to wake them up. To be clear there were feet up, no shoes on with a blanket asleep not that they nodded off.
Stayed 1 night in Nov 2025

2/10 Terrible

Taju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst, Receptionist so arrogant and rude
Stayed 1 night in Oct 2025

4/10 Poor

Amadeu

Liked: Cleanliness
Disliked: Property conditions & facilities
Leaks in the corridor, soaking floor and matt at the toilet doorstep; check in reception staff not helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Adrian

Business traveller
Disliked: Cleanliness, staff & service, amenities
Horrendous place! The pictures are inaccurate, the lobby is just a tall desk with 2 seats , filthy dirty. Wasn’t told it was a shared bathroom, and was told contact whoever you booked it with, not their fault. The room was in the basement and what would have probably been a cellar, no windows, but also no air-con, the room was rediculously tiny, TV didn’t work and just a fan. It stank, the carpets were all torn ripped, and just floor mats to cover dangerous drainage pipes. Yes there is a budget but this is hostel style living. Came back to my in the afternoon after work and the room hadn’t been made, I asked at reception why not and was told I should have told them in the morning if I wanted my room cleaning???? In short to some it up: The staff were rude and not bothered about the guests. The rooms were old and battered, but in a basement. The decor is old and decrepit, but again it will for tourists on a budget. Do NOT judge this hotel on the photos, taken from exceptional angles and probably not real.
Stayed 2 nights in Oct 2025

6/10 Okay

IAN

Disliked: Property conditions & facilities
There were eating and drinking venues nearby and shops
Stayed 2 nights in Oct 2025

2/10 Terrible

MARIE-CHRISTINE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Ifeanyi

Stayed 1 night in Oct 2025

8/10 Good

Marcus, Beeford

Liked: Cleanliness
I was here just for a night and the room was fine for what I needed. The only thing that did make a negative impact on me was the young man on the reception desk when I checked in. He did not stop his telephone conversation, he just checked me in and did what he needed to do while continuing to speak on the phone. It came across as very rude. Apart from that it was better than a lot of the reviews said.
Stayed 1 night in Oct 2025

4/10 Poor

Anne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a good trip

Good location and nice mattress, but poor staff and terrible cleaning (dust, spider webs, mold in bathroom)
Stayed 2 nights in Oct 2025

6/10 Okay

rachelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Shops near by. Room basic but clean. Very tired looking decor. Reception staff not very friendly, or helpful. Very Noisy in the morning, someone trying our door several times which was annoying. Trip hazards on arrival, sheets on stairs, towels on corridor floor. I know it was value for money but expected it to be a bit better.
Stayed 1 night in Oct 2025

6/10 Okay

Linda M.

Disliked: Cleanliness, amenities, property conditions & facilities
convenient to victoria station.
Stayed 9 nights in Oct 2025

8/10 Good

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are small for a 5’5/6’11 person and no A.C. Within walking distance to a bunch of things and even farther (if you don’t mind walk) all site seeing structures. Bed was comfy staff was friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hazel

Liked: Staff & service
I would recommend! It was super close to the train station and the 24 bus which takes you to the big ben and soho. The room was small and not in super clean condition but it was definitely worth the cost. Room has a fridge which was super nice and is right around the corner of a grocery store and lots of restaurants!
Stayed 3 nights in Oct 2025

6/10 Okay

Xenia

Liked: Cleanliness, staff & service
Very compact room with the basics in a great location just a few minutes from Victoria Station
Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Stayed 1 night in Sep 2025

2/10 Terrible

Hannah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lady behind reception was lovely. I booked the cheapest single room for a quick overnight stay, however it wasn’t really a room, it was more like a cupboard behind reception. The wall was very thin and I could hear everyone coming in and out and the phone ringing like it was in my room. The bed wasn’t really made (the under sheet was just thrown on and not made properly), there were dirty earbuds on the floor and there was a window above the door that I couldn’t cover up (no curtain to close, just a window straight out to the lit hall with the lightbulb right outside). I had to ask the lady behind reception to turn the light in the hallway off so that I could go to sleep. The tv in the room didn’t work, but it did keep turning itself on throughout the night waking me up with the light. When I first came in, it was turned on a set to Babestation. The shared toilet had a constant massive puddle on the floor that you had to stand in, to use the loo and the shared shower was so dirty I couldn’t use it. Sodden towels on the floor and used/empty bottles and wrappers everywhere. Not a comfortable stay at all. I had to leave as soon as I woke up and showered/used a restroom elsewhere. I didn’t complain as I figured I’d booked a £45 room but still, regardless of that, I’ve had cheap rooms elsewhere and this was a terrible stay that I wouldn’t book again.
Stayed 1 night in Oct 2025

8/10 Good

Soufiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Love the location. Near transport and lots of restaurants. The hotel itself was pretty basic. The room was tiny and not the cleanest. Good for a short term stay if you just need a bed for the night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leo

Stayed 1 night in Aug 2025

10/10 Excellent

YOUNGJUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

LAI LING

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for a hotel right by Victoria.

I thought this was a very reasonably priced hotel considering it is literally 5 mins walk from Victoria! Room was fine - memory foam mattress meant a good night's sleep. Shower was nice and powerful, there was a fridge and a tv so overall I was happy. Only very slight thing was there didn't seem to be a remote for the tv but that was a minor thing.
Stayed 1 night in Sep 2025

8/10 Good

joel, Hialeah

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Sep 2025