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Chester Hotel

2.0 star property

Photo gallery for Chester Hotel

Single Room, Ensuite
Property entrance
View from property
Superior Double Room, 1 Double Bed, Refrigerator | Television
City Apartment | Living area

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
27-29 Longmoore Street, Victoria, Westminster, London, England, SW1V 1JQ
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Buckingham Palace
    ‪14 min walk‬
  • Place, Big Ben
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Premium bedding, memory-foam beds, individually decorated

Double Room, Ensuite

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Ensuite

Premium bedding, memory-foam beds, individually decorated

Triple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 Double Bed, Refrigerator

Premium bedding, memory-foam beds, individually decorated

Superior Double Room, 1 Double Bed, Refrigerator

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC

  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Premium bedding, memory-foam beds, individually decorated

Economy Double Room

  • 7 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

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The price is NZ$246
includes taxes & fees
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About the area

London

With a stay at Chester Hotel, you'll be centrally located in London, within a 5-minute drive of Hyde Park and Buckingham Palace. .This hotel is 0.3 mi (0.6 km) from Victoria Station Travel Information Centre and 1.1 mi (1.7 km) from Big Ben.

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.4 km
  • Buckingham Palace - 14 min walk - 1.2 km
  • Big Ben - 19 min walk - 1.6 km
  • Piccadilly Circus - 8 min drive - 2.3 km
  • London Eye - 10 min drive - 3.0 km

Getting around

  • London (ZEP-Victoria Train Station) - 6 min walk
  • Victoria Underground Station - 6 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪The Queens Arms - ‬3 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Prince Of Wales - ‬1 min walk
  • ‪Cyprus Mangal - ‬1 min walk
  • ‪Victoria Taps - ‬2 min walk

About this property

Chester Hotel

Georgian hotel in London with a 24-hour front desk
Chester Hotel offers 20 accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 20 guestrooms featuring LED televisions. Your memory foam bed comes with premium bedding. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Georgian hotel include a hair salon, a television in a common area, and a reception hall.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1900
  • Georgian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria

Reviews

Chester Hotel Reviews

6.2

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 177 out of 1008 reviews
Rating 8 - Good. 265 out of 1008 reviews
Rating 6 - Okay. 220 out of 1008 reviews
Rating 4 - Poor. 152 out of 1008 reviews
Rating 2 - Terrible. 194 out of 1008 reviews

Reviews

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only think going for this hotel is location very old property with minimal upgrade or improvements. Staff rude and unhelpful. The only good reviews would be from the family sitting in the entrance daily eating. Checked out after 8 nights, sheets / towels meant to be changed after 5 days, this did not occur. TV kept playing up and did not receive all Channels. Very poor hotel. Small as expected in London however there was no quality service provided.
Stayed 12 nights in Aug 2025

10/10 Excellent

Ebraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Raimond

Stayed 2 nights in Jul 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Grace

Stayed 1 night in Jul 2025

4/10 Poor

Christine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 6 nights in Jul 2025

6/10 Okay

Ethan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room still had trash from previous guests and the only bathroom/shower was down 2 floors and was constantly wet and didn’t look like it had been cleaned for days. the room was tiny but It did have a fan in it which was great as it was quite hot and the wifi was high speed and very reliable
Stayed 2 nights in Jul 2025

8/10 Good

Claire-Frances

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay at the Chester ot's a very small room and bathroom but it is properly stated on the website so no surprises there. Small Hotel, they could easily spiff up the lobby to make it more inviting and perhaps change the carpet in the room to make it look even more nice amd cozy. Other than that beds were comfy, great shower pressure, all was in a walking distance, we had a beautiful stay
Stayed 3 nights in Jul 2025

2/10 Terrible

Anders

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

This is a Terrible apartment and we are very disappointed. 1. Dirty and stained sheets and pillows that had yellow stains 2. Dirty rooms, kitchen and a disgusting bathroom full of mould stains. 3. Kitchen…awful..there was a note on the refrigerator door saying “please do not open the refrigerator it’s out of order” They had replaced the big refrigerator with a hotel sized mini bar fridge. 4. Could not lock 2 windows due to no lock. 5. The entrance door on the ground floor was basically placed right behind one of the restaurants table, ha ha, the restaurant guests were really surprised when we trying to get out and in to the so called apartment. 6. And finally, just outside there was some major construction going on with heavy machines cutting up the payment and road, the noice was very loud. Basically this is the absolutely worst stay you possibly can stay in, do not rent this disgusting apartment. I’m very surprised that Hotels.com allow a the place like this on their site.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Flying visit

Quick and easy check in and out. Nice comfy beds. Good shower. It’s perfect if all you need is a bed for the night.
Stayed 1 night in Jul 2025

4/10 Poor

Jens Uhrenholt

Stayed 6 nights in Jul 2025

4/10 Poor

Hazel

Disliked: Cleanliness, amenities, property conditions & facilities
Not bad for the price.
Stayed 1 night in Jun 2025

2/10 Terrible

Martin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I knew this was a small budget room but it was not fit even a hostel never mind hotel. It was in a low height bunker and smelled of damp. Felt really claustraphobic with no window.Batgroom was shared which it did not say on booking
Stayed 1 night in Jul 2025

6/10 Okay

Esme

Stayed 5 nights in Jul 2025

4/10 Poor

Candice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Hazel

Small but functional. Friendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities

Handy Location

As with most hotels in this area the rooms are tiny and there in no elevator and no A/C. The room did come with a good fan and a large opening window which faced the back gardens. The room is nicely decorated and equipped with kettle and fridge. The hot water was hit and miss at times. I would stay there again, maybe not in July.
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

Room didn't look so clean, beds were nice, ventilation so poor, heat was awful, tv's never worked and got no help to make it work, during all of our stay which was 3 nights 4 days, they didn't clean or serviced the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
1 combined toilet shower for all rooms could not get hot water in shower.
Stayed 5 nights in Jun 2025

2/10 Terrible

Pedro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this hotel, rooms are saunas during summer and the staff do not care, they think 85 degrees are ok
Stayed 2 nights in Jun 2025

6/10 Okay

Brad

Travelled with family
Liked: Staff & service
Functional, but tiny room. My son called it - it was like playing the game OverCooked: the beds fill so much of the room that there is barely room for one person to walk any path, so we had to coordinate all actions while in the room, to let people move around. Lack of AC was a problem for us, but probably not an issue except in summer. Note that not all rooms have a private bathroom, but ours did.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great except for no air-condition.
Stayed 4 nights in Jun 2025