citizenM London Shoreditch

4.0 star property

Photo gallery for citizenM London Shoreditch

Building design
Lobby sitting area
Lobby lounge
Lobby sitting area
King Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
6 Holywell Lane, London, England, EC2A 3ET
  • Place, Brick Lane
    ‪6 min walk‬
  • Place, Tower of London
    ‪5 min drive‬
  • Place, St. Paul's Cathedral
    ‪5 min drive‬
  • Airport, London (LCY-London City)
    ‪22 min drive‬

Room options

King Room

9.2 out of 10
Wonderful
(81 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

With a stay at citizenM London Shoreditch, you'll be centrally located in London, within a 10-minute walk of Old Spitalfields Market and Brick Lane. .This boutique hotel is 1.4 mi (2.2 km) from Tower of London and 2.6 mi (4.1 km) from St. Paul's Cathedral.

What's nearby

  • Brick Lane - 6 min walk - 0.5 km
  • Old Spitalfields Market - 6 min walk - 0.6 km
  • Tower of London - 3 min drive - 1.7 km
  • St. Paul's Cathedral - 4 min drive - 2.3 km
  • Covent Garden Market - 8 min drive - 3.9 km

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Pizza East - ‬1 min walk
  • ‪Smoking Goat - ‬1 min walk
  • ‪Tonkotsu - ‬2 min walk
  • ‪Lounge Bohemia - ‬2 min walk
  • ‪Lyle's - ‬1 min walk

About this property

citizenM London Shoreditch

Hotel with a restaurant, 7-minute walk to Old Spitalfields Market
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 216 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a buffet restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite lobby lounge. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1004 reviews
Rating 8 - Good. 202 out of 1004 reviews
Rating 6 - Okay. 69 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice and up-to-date on new tech stuff. But my iPad that controls the room so after working the second night to turn on the TV and watch any television. Everything else was great though super easy check-in and clean rooms and comfortable beds.
Stayed 2 nights in Aug 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, services, and everything, just a bit off on bathrooms cleanliness.
Stayed 2 nights in Jul 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, rooms great, cleanliness a bit off in bathrooms on rooms but everything else great.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Pauline, Quincy

Stayed 3 nights in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly, Catskill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

SEAN

Liked: Staff & service
Disliked: Cleanliness

Good location, not great cleanliness

Check in was quick and easy - loved that it was all done via the app. I had an issue with my safe and a member of the maintenance team was there to fix it within 10 minutes, which was so appreciated. All staff members were kind + helpful. A few major issues to note. There was only 1 working lift for the entire hotel - a lot of waiting to get to the room with heavy case. I opted to take the stairs once I had all my belongings. The room was slightly dirty when I arrived, there was hairs on the bed spread + dust on some of the amenities. I managed to clean them off myself, but this was disappointing. The shower curtain was very flimsy and dirty, it did not trap much of the water from the shower so there was water all over the toilet floor. There was no hand/body lotion in the room, the dispenser listed as lotion contained hand soap. Overall a decent stay as a solo traveller for one night but probably won't be back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Kris

Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

Great location!
Stayed 7 nights in Jun 2025

4/10 Poor

Clarissa

Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

Hayden

Stayed 1 night in Jul 2025

8/10 Good

Estelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has everything, is modern and clean but it is very small and as you cannot open the window either you get cabin fever also no tea / coffee making facilities in the room
Stayed 1 night in Jul 2025

6/10 Okay

Ella

Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location
Stayed 2 nights in Jun 2025

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant staff very convenient
Stayed 1 night in Jun 2025