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Dolphin Hotel

3.0 star property

Photo gallery for Dolphin Hotel

Classic hotel facade with a symmetrical design, evenly spaced windows, and decorative moldings.
Cozy retreat with a potted plant and a view.
Cozy retreat with three single beds, a stone fireplace, and wooden headboards.
Enjoy a cozy atmosphere in this elegantly furnished living room with a fireplace, comfortable sofa, and beautiful views of the outdoors.
Comfortable accommodations feature a bed, dresser, and cabinet.

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

7.4 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room

In-room safe, free WiFi, bed sheets

Economy Single Room

7.4 out of 10
Good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
  • Game room
  • Breakfast available
  • Business services
3.6 out of 5, Good, (1017)
The price is NZ$148
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Shakespeare Hotel

About the area

London

Located in London (London City Centre), Dolphin Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.5 mi (2.4 km) from Oxford Street.

What's nearby

  • Hyde Park - 6 min walk - 0.5 km
  • Marble Arch - 12 min walk - 1.0 km
  • Oxford Street - 4 min drive - 2.0 km
  • Kensington High Street - 5 min drive - 2.4 km
  • Buckingham Palace - 6 min drive - 3.1 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk

About this property

Dolphin Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
Dolphin Hotel offers 30 accommodations with safes and coffee/tea makers. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 30 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 206 out of 862 reviews
Rating 8 - Good. 305 out of 862 reviews
Rating 6 - Okay. 210 out of 862 reviews
Rating 4 - Poor. 97 out of 862 reviews
Rating 2 - Terrible. 44 out of 862 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the station. Looked after our bags. We were on the basement floor so could hear the underground a little. May bother a lighter sleeper but otherwise all good!
Stayed 2 nights in Apr 2025

6/10 Okay

Mohammed Arash

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad es lo que más se busca
Stayed 1 night in Apr 2025

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , perfect location for getting around London. Breakfast was great too . Would recommend and will be back
Stayed 4 nights in Apr 2025

2/10 Terrible

Vijay

Stayed 1 night in Apr 2025

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, staff & service, amenities
Good service
Stayed 1 night in Apr 2025

6/10 Okay

Christopher, Colchester

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bit dated, investment needed to modernise the hotel rooms. Friendly staff and great location.
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very economic. Certainly not the fanciest but that’s the point. It’s a nice cheaper option especially for the location. Easy access to train station. Lots of shopping and dining in walkable area. Near Hyde park. The breakfast was just okay and the shower temp was a bit hard to manage. But price for location it’s perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Apr 2025

2/10 Terrible

Gerardo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction, noise from that a shaking from subway trains every few mins in the room, terrible and no offer to decrease cost it was just what it is
Stayed 2 nights in Apr 2025

4/10 Poor

KERRY

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very shoddy needs updating and redecorating.Very noisy room as it was right near the station.The fridge was so noisy in our room we had to unplug it The curtains didn't pull and were very old and outdated.We will not be coming back
Stayed 1 night in Apr 2025

6/10 Okay

Steve

Well located at Paddington with restaurants, mostly middle eastern in the area. Property undergoing renovations which are needed. As a low cost (for London) property expect lots of school groups. Only real concern was the bed which very much needs to be upgraded but which was adequate. Also a lot of stairs and no lift. Overall I was happy with the property and the staff were very accommodating. Breakfast was OK but nothing special.
Stayed 2 nights in Apr 2025

8/10 Good

James, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location - Norfolk Square gets you 1 block from Paddington, but far enough away to only have 1 Tube system vibrating buildings at certain times of day. The most difficult thing about this hotel (and the adjoining sister properties, e.g. Shakespeare, Tony's, and the Rove) is that they are all 4-story buildings with no lifts/elevators. Be prepared for this. Stairs and doors are narrow. The low rates appeal mostly to larger families and school groups. There will be times of noise. They are not posh, but reasonable efficiency-centered rooms. There are radiant heaters, but cooling may be an electric fan with an open window. Reception is open 24 hours for late arrivals. There is free WiFi that is reliable. And breakfasts on-site can be had for an additional fee. There are also numerous options off-site since you're near a full transport station to everywhere in the UK. Basically, I'm happy with it as-is, for the reasons I stayed within budget. If I could afford more, there are options, but for the price, it's a really good value.
Stayed 6 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good - near train station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with everything about the property. Great price and near most of what I wanted to see.
Stayed 3 nights in Mar 2025

6/10 Okay

Sara

Travelled with family
Liked: Staff & service
No lift, so if you’re on the third or fourth floor be prepared! The room is functional, nothing impressive, but the staff were very helpful and the location is great.
Stayed 1 night in Mar 2025

8/10 Good

MJ

Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Catherine D

Travelled with group
Disliked: Staff & service, amenities
I won’t stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hui Min

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, strategically located in Paddington.
Stayed 3 nights in Mar 2025

10/10 Excellent

Remigijus

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very convenient and safe place. Staff did an excellent job, feom reception till the breakfast service all was great and very professional. Will definitely be staying in the future. Thank you for being so Great!!!
Stayed 2 nights in Mar 2025

8/10 Good

Cheryl

Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Lots of steps

The biggest down side for me was I was on the 4th floor with very narrow steps.There is nothing on website about this and as I am almost 70 it was difficult.Shower was very slow to get hot but there was a fridge and bed was comfy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most adorable hotel I’ve ever seen, so convenient to Paddington station. There are plenty of restaurants and stores around. The bed was comfortable, but the pillows were too thick and hard. The room was clean enough, except for a dust bunny or two. You can hear the tube come through Paddington from early morning and into the night, and at first I thought it would keep me awake, but I got used to the sound and vibration. The stairs are very narrow and steep and are hard to climb while carrying luggage. Very simple, very basic, but I’d stay here again for that price.
Stayed 4 nights in Feb 2025