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Dolphin Hotel

3.0 star property

Photo gallery for Dolphin Hotel

Front of property
Reception
Triple Room
32-inch TV with satellite channels
Triple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

7.4 out of 10
Good
(13 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 5 Single Beds OR 3 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

Economy Single Room

  • Sleeps 1

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 5

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4

Single Room

  • Sleeps 1

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Triple Room

Interior

Triple Room

  • Sleeps 3

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About the area

London

Located in London (London City Centre), Dolphin Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.5 mi (2.5 km) from Oxford Street.

What's nearby

  • Hyde Park - 6 min walk - 0.5 km
  • Kensington Gardens - 6 min walk - 0.5 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.0 km
  • Park Lane - 14 min walk - 1.2 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 52 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪CÉ LA VI London - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk

About this property

Dolphin Hotel

Hotel in London, 8-minute walk to Hyde Park
Dolphin Hotel offers 30 accommodations with safes and coffee/tea makers. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 30 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 244 out of 1003 reviews
Rating 8 - Good. 352 out of 1003 reviews
Rating 6 - Okay. 245 out of 1003 reviews
Rating 4 - Poor. 109 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

maria elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at the hotel. I stayed for 13 days and never had a problem at the hotel. As mentioned in previous reviews you do hear the rumbling on the trains from the tube since you are close to paddington station. However the building does not shake it is just a light rumbling sound. The building does not shake like you are in an earthquake. So it really is such a non issue I was worried when I read that concern before I came. However now being there it was not bad at all. This hotel as mentioned is very close to paddington station. Paddington station is a great station to catch multiple different trains. Very convenient for travelers to be near this station to get to tourist attractions easily. I am a woman who traveled solo and I never felt unsafe in the area. I walked at night with no concerns. I recommend this hotel great location near a big station paddington. Friendly staff at the desk and good cleaning services provided by housekeeping crew. Also located around good restaurants. Just an fyi for people who might have physical limitations the hotel does not have a lift (elevator) so be ready to lift your luggage up the stairs!
Stayed 13 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Dominic, Sydney

Stayed 1 night in Oct 2025

8/10 Good

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast choice was adequate. It was kept topped up, and although busy, provided what was needed. A larger dining area would be better, but they are limited with space. Room and bed were comfortable, but noise from underground trains passing so close underneath was distracting. A good location and hotel for a couple of nights on a budget.
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location, convenient to host 5 people in one room. Beds we're ok and clean. Breakfast was pretty good considering. Less good: shower was feeble and cold (could just be the time we tried to use it?) and the room was shabby - heavy wear on the bedframes and flooring. Pretty good value overall and we'd use it again, which says everything really.
Stayed 2 nights in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but does have noise and vibration from the underground. We had no hot water on arrival but this was resolved by morning. Breakfast is a good selection but needs to be kept warm as the toast amd eggs were cold. Room was clean and staff are helpful amd friendly.
Stayed 1 night in Oct 2025

8/10 Good

Barbara, Victoria

Travelled with partner
Liked: Cleanliness
Nothing fancy, but clean & comfortable. Close to Paddington train station.
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was nice continental style with just about anything you could want. I like that it was included as it saves time and money, and that included breakfast is disappearing in this area that was once all b and b’s. Building is old with no lift, but is well maintained and clean. The location is great if you are going to or coming from Heathrow, as the express train goes to Paddington station which is just a block away.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

mandy

Liked: Staff & service
Basic bit dated but price was great and fine for overnight stop .even though it was dated it was clean and actually had a good nights sleep would recomend .
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location.
Stayed 3 nights in Oct 2025

8/10 Good

Andy

Stayed 2 nights in Oct 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Hotel ideally located for sightseeing in London.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Great family room
Stayed 5 nights in Oct 2025

4/10 Poor

Yvonne, Williamsburg

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not prepared fo the amount of people arriving at once. Rooms were not ready at check-in time, and we had to change for our conferencr in the lobby bathroom.
Stayed 7 nights in Sep 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area but the tumbling of trains can be felt from the Paddington station. Room was adequate and as advertised. Washroom was a bit cramped but definitely functional to use.
Stayed 2 nights in Sep 2025

2/10 Terrible

Mei

Stayed 4 nights in Sep 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service
Fantastic location; close to train station, many shops and restaurants in walking distance, close to Hyde park and Kensington Gardens.
Stayed 4 nights in Sep 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

2/10 Terrible

Lesley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Look for my review previously posted. We were to be staying there Sept 21 - 23 and then the 23 to the 28th. We lasted one night and they advertised it is a superior twin room. What a joke.
Stayed 2 nights in Sep 2025

2/10 Terrible

Lesley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the second that we arrived at your establishment we were thrown by just how deceiving the photos on expedia.ca were. Those depict a clean and welcoming place to stay. The dolphin hotel is the furthest thing from that. The sight of the stains on the carpet on the stairs and hallwat unsettling at best. We instantly started looking for another place to stay. The heater in the room did not work. There was a heater to plug into the wall that also did not work and had enough dust on the bottom of it for me to know that someone had not used it in years. The glasses in our room were dirt, there was hair in the shower as well. At this point, I would like to be fully refunded. The next step that I will take if that is argued with will be going to the authorities and whatever governing system you have in the city of London over cleanliness and hospitality. This is not a way to run a business. Or charge for people to stay there. I have been to hostels in Thailand that were more sanitary with less bugs. Your staff at the front desk both the night that we checked in in the morning we left were inhospitable and undeserving of a paycheck.
Stayed 5 nights in Sep 2025