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Dolphin Hotel

3.0 star property

Photo gallery for Dolphin Hotel

Front of property
32-inch TV with satellite channels
Reception
Triple Room
Triple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

Economy Single Room

  • Sleeps 1

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 5

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4

Single Room

  • Sleeps 1

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Triple Room

Interior

Triple Room

  • Sleeps 3

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Reception
Shakespeare Hotel
  • Free WiFi
  • Game room
  • Breakfast available
  • Business services
3.6 out of 5, Good, 1,130 reviews
The price is NZ$156
includes taxes & fees
5 Jan - 6 Jan 2026
Shakespeare Hotel

About the area

London

Located in London (London City Centre), Dolphin Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.5 mi (2.4 km) from Oxford Street.

What's nearby

  • Hyde Park - 6 min walk - 0.5 km
  • Kensington Gardens - 6 min walk - 0.5 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.0 km
  • Park Lane - 14 min walk - 1.2 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk
  • ‪The Dickens Tavern - ‬1 min walk

About this property

Dolphin Hotel

Hotel with a 24-hour front desk, 7-minute walk to Hyde Park
Dolphin Hotel offers 30 accommodations with safes and coffee/tea makers. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 30 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 240 out of 990 reviews
Rating 8 - Good. 352 out of 990 reviews
Rating 6 - Okay. 240 out of 990 reviews
Rating 4 - Poor. 105 out of 990 reviews
Rating 2 - Terrible. 53 out of 990 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Coreen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a lower level because we were traveling with an 82 year old. They never responded to tell us that wasn't an option so we assumed it was no problem. In hind sight I should have called them ahead of time, but they weren't very accomodating, so it probably wouldn't have helped us anyway. We arrived to find our room up 3 long flights of stairs with no elevator. The room was basically a dorm room. The shower was very slippery with no grab bar. It was hot in the room. We were very disappointed. We tried to move to another room and they offered us a room with bunk beds that still had flights of stairs. We attempted to get out of the reservation but they had no option for us. We should of stayed at the Hilton which was just a block or so away, but who knew. It was the only negative of our whole vacation, but we made the best of it. Our answer was to stay away from there as much as possible and that helped.
Stayed 5 nights in Aug 2025

6/10 Okay

Christopher Joseph

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We stayed for 3 days. Excellent service! Very friendly staff. Super convenient to many places we wanted to see. Thankfully, we were able to walk because there was a stroke going on for the trains and tube which caused grid lock. Definitely would stay there again
Stayed 3 nights in Sep 2025

8/10 Good

Caroline

Stayed 2 nights in Sep 2025

6/10 Okay

Lindsay

Stayed 5 nights in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There isn’t an elevator and lots of steps to climb to get to your room but overall a good experience would recommend
Stayed 2 nights in Sep 2025

8/10 Good

Ashleigh, Cardiff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, easy check in and out. Small room and bed with basic amenities, good for a quick stay.
Stayed 1 night in Sep 2025

6/10 Okay

Tom

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gina, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only few minutes to the station and a diffrent buses around the àrea too. Retaurants nearby. Good wifi connection.
Stayed 3 nights in Aug 2025

6/10 Okay

Jonathan, Kindred

Travelled with family
Liked: Staff & service
We traveled from the US to visit London for a few days. The location was excellent with many dining options, souvenir shops, and access to the Tube and buses. The room was clean, but small, and staff refresh towels each night. Even though the weather was 65-72degF and we slept with the window open, it was hot in the room with no airflow. The small oscillating fan they gave did nothing and we slept in minimal clothes and no covers. The bathroom was extremely small and smelled of mold but did the job I guess. Considering the price of other hotels in London, it was a reasonable room for the cost.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wasif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just that there is no lift but it is a very good place to stay.
Stayed 2 nights in Aug 2025

8/10 Good

Wasif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good. However, there is no lift which makes me wonder how would an elderly and disable person will go to their rooms.
Stayed 2 nights in Aug 2025

4/10 Poor

Iain

Is what it is
Stayed 1 night in Jul 2025

8/10 Good

Kaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great day. Right near Paddington train station so transportation was never an issue. The only thing I will say is if you have limited mobility, this may not be the place for you to stay. As there is no elevator in around four stories.
Stayed 3 nights in Jul 2025

8/10 Good

Wilfred

Travelled with group
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Maricel, Everett

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: •within walking distance to Paddington station, bus stops, hop on hop off bus stop, places to eat, souvenir shops •place was relatively clean. •Staff were friendly and helpful. Meh: •Room was somewhat small; we were out most of the time, so we didn't mind as much. But the bathroom felt tiny. I bumped the shower door and got a bruise, while my mom said she had trouble sitting on the toilet, she's a bit bigger and kept knocking down the toilet paper. :/ also, you can hear the underground. We were on the 2nd floor and we're not light sleepers so it didnt bother us, but I could see an issue for some people. Cons: •had trouble with shower water temperature, it would go between hot and cold. •no a/c; but they had an old fan to help but still was pretty hot at the end of july. •no stairs; so if you have a lot of luggage, keep that in mind.
Stayed 4 nights in Jul 2025

10/10 Excellent

John E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in London

This was at the end of a 17 day trip and was great way to finish. A fun and unique hotel very close to Paddington Station.
Stayed 2 nights in Aug 2025

6/10 Okay

Wai Bing

Travelled with family
Liked: Staff & service
The location is really good, it close to the train station, restaurant and shopping center. The bed is noise when roll over. Staff is nice.
Stayed 1 night in Jul 2025

6/10 Okay

Sheila, Laconia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
No comp drinking water, no AC, very small room for 4. It’s probably a pov of a tourist since we are not from UK.
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2025

10/10 Excellent

Anand, north chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kurt

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025