Gem Fitzrovia Hotel

4.0 star property

Photo gallery for Gem Fitzrovia Hotel

Front of property – evening/night
Exterior
Triple Room
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
20-28 Bolsover Street, London, England, W1W 5NB
  • Place, The British Museum
    ‪15 min walk‬
  • Place, Piccadilly Circus
    ‪19 min walk‬
  • Place, Hyde Park
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

Executive Room

  • Sleeps 2

Superior Double Room

8.6 out of 10
Excellent
(49 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Superior Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

  • Sleeps 1

Superior Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Triple Room

  • Sleeps 3

Similar properties

About the area

London

Located in London (London City Centre), Gem Fitzrovia Hotel is within a 5-minute drive of Oxford Circus and The British Museum. .This family-friendly hotel is 1.5 mi (2.4 km) from Piccadilly Circus and 1.7 mi (2.7 km) from Hyde Park.

What's nearby

  • The British Museum - 15 min walk - 1.3 km
  • Piccadilly Circus - 19 min walk - 1.6 km
  • Hyde Park - 19 min walk - 1.6 km
  • Buckingham Palace - 6 min drive - 3.0 km
  • Big Ben - 6 min drive - 3.1 km

Getting around

  • Great Portland Street Underground Station - 3 min walk
  • London Euston Station - 15 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • ‪The Junction Bar & Restaurant - ‬1 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Caravan Fitzrovia - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Albany - ‬3 min walk

About this property

Gem Fitzrovia Hotel

Family-friendly hotel with a 24-hour front desk and a coffee shop
Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by XX-XXVIII Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in London? This hotel has 139 square feet (13 square meters) of space consisting of conference space and 3 meeting rooms.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
XX-XXVIII Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 24.50 for adults and GBP 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • XX-XXVIII Restaurant

Family friendly

  • High chair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 139 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Check-in hours are 3PM - Midnight on Friday and Saturday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 24.50 for adults and GBP 24.50 for children
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fitzrovia Grange
Grange Fitzrovia
Grange Fitzrovia Hotel
Grange Fitzrovia Hotel London
Grange Fitzrovia London
Grange Fitzrovia Hotel London, England
Hotel Grange Fitzrovia
Fitzrovia Hotel
Grange Fitzrovia
Gem Fitzrovia Hotel Hotel
Gem Fitzrovia Hotel London
Gem Fitzrovia Hotel Hotel London

Reviews

Gem Fitzrovia Hotel Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 531 out of 1018 reviews
Rating 8 - Good. 332 out of 1018 reviews
Rating 6 - Okay. 90 out of 1018 reviews
Rating 4 - Poor. 44 out of 1018 reviews
Rating 2 - Terrible. 21 out of 1018 reviews

Reviews

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was great! Both friendly and helpful especially since this was our first time here in London. The room was really nice, and clean and breakfast was exceptional. I’d stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mairi

Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service

Okay on a deal!

My Hotel in communal areas very classy. Reception staff friendly and helpful. Bedroom was clean but very small for a couple. Bathroom had the bonus of a bath. We had a deal with some vouchers so it was good value for money. Some budget hotels offer bigger rooms for half full price!
Stayed 2 nights in Jul 2025

10/10 Excellent

Assaf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel near Regent park

The hotel team is great and helps in everything needed. Rooms are clean and comfortable and the location near regent park in a quiet street is a great plus. Breakfast was very good, will definitely return again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mrs Diane

Stayed 1 night in Jul 2025

8/10 Good

Vlatko

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan, Newburgh

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was an amazing place to stay. The best part was the breakfast in the morning that was included. The staff that served breakfast were amazing. There are some stairs to get into the hotel, but after that it was accessible. Great location close to some good shopping areas. Would recommend this as a quiet location and home base while in London.
Stayed 7 nights in Jul 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the neighborhood and find the location convenient. The staff are nice and the building and facilities are very comfortable.
Stayed 1 night in Jul 2025

8/10 Good

rebecca

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a ‘gem’. Very well situated in a great part of London and the room was really great. Excellent value for money.
Stayed 1 night in Jul 2025

10/10 Excellent

Steph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable and the the staff were friendly and helpful. Would happily stay here again in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joel

👍
Stayed 1 night in Jul 2025

8/10 Good

Elana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've visited the GEM Fitzrovia Hotel twice now and enjoyed my stays both times. The rooms are very comfortable and the bathrooms are very nice. The staff are always very nice, and the morning breakfast is nicely laid out and very appreciated when away from home. The location is very favorable, walkable to many sites, and provides easy connection to numerous bus or Underground lines.
Stayed 3 nights in Jul 2025

8/10 Good

Robin M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Takashi, East Garrison

Travelled with family
Liked: Amenities, property conditions & facilities
Nice and quite
Stayed 5 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Location, Great Room, quite, nice bed, nice shower. I stayed for 13 nights. The staff was Very friendly, helpful when I had questions about the area or needed anything
Stayed 12 nights in Jul 2025

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel’s area was not too bad. The hotel felt like a hostel and didn’t give its online impression. The worst was when my partner was coming into the hotel, the bartender says to him, “what do you want” in a very tone. The interaction was not pleasant. Thankfully we only stayed one night and moved on to much nicer hotel. I would never think to stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Stayed 3 nights in Jul 2025

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to enjoy my stay in London.
Stayed 3 nights in Jul 2025