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Hampton by Hilton London Waterloo

3.0 star property

Photo gallery for Hampton by Hilton London Waterloo

Reception
Room, 1 Queen Bed with Sofa bed, Non Smoking, City View
Room, 1 Queen Bed, Accessible, Non Smoking
Front of property
Room, 1 Queen Bed, Accessible, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
157 Waterloo Road, South Bank, London, England, SE1 8XA
  • London Eye
    ‪11 min walk‬
  • Big Ben
    ‪15 min walk‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

In-room safe, laptop workspace, blackout curtains, soundproofing

Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room

LCD TV

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, City View

LCD TV

Twin Room, Non Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed (Connecting Rooms)

LCD TV

Family Room, 1 Queen Bed (Connecting Rooms)

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

LCD TV

Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View

LCD TV

Room, 1 Queen Bed, Non Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

LCD TV

Room, 1 Queen Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, City View

LCD TV

Room, 1 Queen Bed, Accessible, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Marlin Waterloo

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, (2380)
The price is NZ$618
for 1 room
includes taxes & fees
1 Jul - 2 Jul
Marlin Waterloo

About the area

London

A stay at Hampton by Hilton London Waterloo places you in the heart of London, within a 5-minute drive of London Eye and Big Ben. .This hotel is 1.4 mi (2.2 km) from St. Paul's Cathedral and 1.7 mi (2.8 km) from The British Museum.

What's nearby

  • London Eye - 11 min walk - 0.9 km
  • Big Ben - 15 min walk - 1.3 km
  • St. Paul's Cathedral - 4 min drive - 2.0 km
  • Tower of London - 6 min drive - 3.0 km
  • Buckingham Palace - 6 min drive - 3.0 km

Getting around

  • London Waterloo East Station - 5 min walk
  • Lambeth North Underground Station - 6 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪Marie's Cafe - ‬4 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Vaulty Towers - ‬4 min walk
  • ‪Daddy's Japan Soul Food - ‬4 min walk
  • ‪Crust Bros Pizza - ‬3 min walk

About this property

Hampton by Hilton London Waterloo

Hotel with free breakfast, near London Eye
Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 297 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Hampton by Hilton London Waterloo has a restaurant on site.

Languages

Arabic, Dutch, English, French, Greek, Hindi, Hungarian, Italian, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (101 centimetre high)
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Hotel London Waterloo
Hampton Hilton London Waterloo
Hampton London Waterloo
Hilton Hampton London Waterloo
Hilton London Waterloo
London Waterloo Hilton
Hampton By Hilton London Waterloo England
Hampton Hilton London Waterloo Hotel
Hampton Hilton Waterloo Hotel
Hampton Hilton Waterloo
Hampton by Hilton London Waterloo Hotel
Hampton by Hilton London Waterloo London
Hampton by Hilton London Waterloo Hotel London

Hampton by Hilton London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 705 out of 1268 reviews
Rating 8 - Good. 382 out of 1268 reviews
Rating 6 - Okay. 126 out of 1268 reviews
Rating 4 - Poor. 30 out of 1268 reviews
Rating 2 - Terrible. 25 out of 1268 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and tidy with comfy bed and half decent shower. Tea and coffee in room were good brands but not enough of them for two people, especially the milk pots and sugar. Location good for us, we usually stay at a different hotel down the road but couldn't get in there. The welcome at the Hilton was lacking somewhat against what we are used to. No smile from guy on reception, no talking from him either, just shoved the form in front of me and pointed at the three spots I needed to sign. No explanation verbally of the £30 taken on a card on arrival. I knew about it from scanning the form before signing. Did not tell us that the wifi code was in the cardboard sleeve the room keys were in. Not the welcome you would expect. The lady on breakfast though was completely different, a big smile and very clear on what to do. A warning though, you are expected to eat your breakfast in 30 minutes in busy times. It is served from 6am to 11am though so there are quieter times. Good selection of cooked items, cereals, pastries and fruit. Coffee machine was really slow. All in all a good stay and nothing I've commented on spoiled our visit.
Stayed 3 nights in Mar 2025

8/10 Good

Michelle

Stayed 1 night in Mar 2025

10/10 Excellent

Stacey, Helotes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Mar 2025

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Show Stop Over

A very pleasant stay. Comfortable beds, good breakfast with lots of choice.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

6/10 Okay

Annie

Poor front desk service no

Hotel was clean, comfortable and well located, great breakfast too. Shame about the attitude of the staff on front desk though. Had a problem with the key card for our room so that EVERY time we left the room, we couldn’t get back in. Staff either thought this was absolutely hilarious or didn’t even speak to us when we walked down to reception yet again to ask for a new card, just swapped it over and stared at us when we pointed out how many times this had happened. Absolutely no effort made to find out why this kept happening or resolve the issue, but according to the young lady on reception who laughed when I suggested an apology might be nice, at least we were getting plenty of exercise going up and down the stairs. All in front of a manager who stood there giggling along with her. Maybe it’s just me who doesn’t really understand why being locked out of your room every time you return the hotel is so funny ….
Stayed 2 nights in Mar 2025

10/10 Excellent

liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit tired but clean and comfortable

Ideally located close to Waterloo underground. Lots of places to eat and drink nearby. The hotel was quiet, clean and did what it needed for a 1 night stay. I'd say its fairly pricey compared to others but it was chosen for convenience. They say breakfast is free but I actually think thatbthe inflated price to stay here takes into account your "free" breakfast. The breakfast was sub standard and laid out in a cafe style using red trays an no laid tables. It wasnt a pleasant experience and if I stayed here again, i'd eat out. The check in was quick and I was given a room on the 8th floor (top) with fantastic views across the city, this was a real bonus. Small gym with 3 cardio machines, a rack, matts and dumbells. Its enough to get a workout but pray that its quiet. Decent enough hotel overall.
Stayed 1 night in Feb 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Receptionist seemed confused

Stayed 1 night in Mar 2025

10/10 Excellent

Chayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay in Waterloo

The hotel is clean and is very comfortable in a good area of Waterloo London or far from The station and old Vic theatre
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Lovely hotel, great room with a fantastic view. Staff were friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Stefano

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and walkable to many places. It’s quiet and the breakfast is very generous. There is also on site dining but it’s a little pricey. The staff could have been friendlier.
Stayed 2 nights in Feb 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was located close to our property
Stayed 2 nights in Feb 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel & location. Staff very friendly and helpful. Lovely rooms too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice property and reasonably good breakfast was included.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Arnaud

Travelled with partner
Liked: Cleanliness, staff & service
I spent a couple of nights in this hotel, here for my what are the positives and negatives: - The hotel is in a very central location, great to walk around London - The rooms are decent, clean, and quiet For the negatives: - I would not rate the breakfast highly, some of the food they serve is not the best quality, also for the first time that I stayed in an Hotel, there was a queue for breakfast before we could actually get in and sit down, and we were being told that we had 30 min before we should release the table (Not the best when you are on holiday and looking forward to relax). - Outside of our room, you could see that some glass got broken before (a window maybe), no glass within the room of course, but I would think that it would be general maintenance to remove those broken pieces of glass... It's not a bad Hotel, but do not expect Hilton quality.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel a short walk from Waterloo station. Staff are courteous and was manned well. Rooms were really clean. Beds so comfortable. Added bonus of them looking after our bags safely as we continued to explore.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
We have rated this as average due to entirely of the lack of ventilation in the room making it difficult to sleep. The controls don’t go less than 19degrees and we didn’t have a window in which we would be able to open it. The room was neat, the bathroom excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel, very clean, excellent amenities
Stayed 1 night in Feb 2025