Hampton by Hilton London Waterloo

3.0 star property

Photo gallery for Hampton by Hilton London Waterloo

Free daily buffet breakfast
Lobby lounge
In-room safe, laptop workspace, blackout curtains, soundproofing
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
157 Waterloo Road, South Bank, London, England, SE1 8XA
  • Place, London Eye
    ‪13 min walk‬
  • Place, Big Ben
    ‪18 min walk‬
  • Place, St. Paul's Cathedral
    ‪12 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪81 min drive‬

Room options

Room, 1 Queen Bed

8.8 out of 10
Excellent
(111 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Twin Room

9.0 out of 10
Wonderful
(43 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(57 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Non Smoking, City View

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Twin Room, Non Smoking, City View

8.4 out of 10
Very good
(22 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

7.6 out of 10
Good
(21 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible, City View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Accessible Queen Room

  • Sleeps 2
  • Free Wi-Fi

Accessible Queen Room with City View

  • Sleeps 2
  • Free Wi-Fi

Queen or Twin Room

  • Sleeps 2
  • Free Wi-Fi

Family Room, 1 Queen Bed (Connecting Rooms)

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Family Connecting Room

  • Sleeps 4
  • Free Wi-Fi

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Queen Room with City View

  • Sleeps 2
  • Free Wi-Fi

Queen Room With Sofa Bed

  • Sleeps 3
  • Free Wi-Fi

Queen Room with Sofa Bed And City View

  • Sleeps 3
  • Free Wi-Fi

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Twin Room with City View

  • Sleeps 2
  • Free Wi-Fi

Premium Queen Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About the area

London

A stay at Hampton by Hilton London Waterloo places you in the heart of London, within a 5-minute drive of London Eye and Big Ben. .This hotel is 1.3 mi (2.1 km) from St. Paul's Cathedral and 1.8 mi (2.9 km) from Buckingham Palace.

What's nearby

  • Thames River - 12 min walk - 1.1 km
  • Westminster Bridge - 13 min walk - 1.2 km
  • London Eye - 13 min walk - 1.2 km
  • Big Ben - 18 min walk - 1.5 km
  • St. Paul's Cathedral - 12 min drive - 2.3 km

Getting around

  • Southwark Underground Station - 5 min walk
  • London Waterloo East Station - 6 min walk
  • Heathrow Airport (LHR) - 60 min drive

Restaurants

  • ‪H10 London Waterloo - ‬4 min walk
  • ‪Penny - ‬3 min walk
  • ‪GAIL's Bakery - ‬4 min walk
  • ‪Flat Iron Waterloo - ‬5 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

Hampton by Hilton London Waterloo

Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 297 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Hampton by Hilton London Waterloo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (101 centimetre high)
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Hotel London Waterloo
Hampton Hilton London Waterloo
Hampton London Waterloo
Hilton Hampton London Waterloo
Hilton London Waterloo
London Waterloo Hilton
Hampton By Hilton London Waterloo England
Hampton Hilton London Waterloo Hotel
Hampton Hilton Waterloo Hotel
Hampton Hilton Waterloo
Hampton by Hilton London Waterloo Hotel
Hampton by Hilton London Waterloo London
Hampton by Hilton London Waterloo Hotel London

Hampton by Hilton London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 722 out of 1320 reviews
Rating 8 - Good. 404 out of 1320 reviews
Rating 6 - Okay. 142 out of 1320 reviews
Rating 4 - Poor. 27 out of 1320 reviews
Rating 2 - Terrible. 25 out of 1320 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Stayed 1 night in Jan 2026

2/10 Terrible

HE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room is in we-have-never-seen condition, namely, 1. There is spiderweb like crack in bothroom sink, spreading 1/3 of the basin; 2. The door stopper is broken, potentially the door could damage the wall. We had to report it and declare we should not be liable for any damage; 3. Climate Control is mulfunctional. The next morning it is completely OFF; 4. The heating system is not working so we have to ask for a protable heater; The room is already small enough for 3 of us, it is only half of the size as those in the US Hamptons we stayed; 5. We stayed 3 nights and only seen few smilie faces during the 72hours. Most of the staff showing poker face even we are greeting them. And the housekeeping staff does not speaking English at all. They told us first: No English; 6. On the last day of staying, we found there is a huge stain mark on one of the pillow covers as the room is dim. I was wondering how can this thing be re-used at the first place??? Reported this to the duty manager and showed the item to him. His response is like: sorry about that. No apologies at all. He didn't even make eye contact. We were thinking are we in the UK or somewhere else?? The room number is 221. Any future guest please check the staus of this properly if assigned to this room or just reject it if not rectified. Terrebable experience in deed.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good room, food is better than many hotels, staff are great
Stayed 3 nights in Jan 2026

10/10 Excellent

Ann

Stayed 1 night in Jan 2026

10/10 Excellent

Mina

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2026

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities
Lovely hotel, clean and modern. We received complimentary upgrade for my husband’s birthday with a spectacular view of the London eye. Very grateful, Very pleased with our stay and will not hesitate to book again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosanna

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and spacious. The twin beds were a good size. Breakfast was amazing
Stayed 1 night in Jan 2026

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities
Nice room although the non-functional bathroom lock was interesting. also if you really want us to not use the room cleaning service, perhaps more tea and coffee at outset would help? We need the room to be serviced just to refill supplies. Breakfast was OK although the phrasing "Please only enjoy a 30 minute stay" made me want to stay longer just to see if the staff deliberately started being horrid once the half hour was up. It was a bot of an assumption that I was going to enjoy it at all.
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter, Rushden

Stayed 2 nights in Jan 2026

8/10 Good

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location clean and good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Clean spacious room Staff very friendly and helpful
Stayed 3 nights in Jan 2026

6/10 Okay

Sanjuana

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was courteous and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 1 night in Jan 2026

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff really helpful clean room made to feel very welcome
Stayed 1 night in Jan 2026

6/10 Okay

uyen

Stayed 5 nights in Jan 2026

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location by the Waterloo Train Station (5+ min. walk). Very nice property, clean rooms, comfortable beds. Great restaurant and breakfast. Staff was very friendly and helpful and offered great service! Thank you!
Stayed 1 night in Jan 2026

10/10 Excellent

john

Stayed 1 night in Jan 2026

6/10 Okay

Ken

Liked: Cleanliness, staff & service
The heat was not working in our room, we believe that the hotel knew that the heat was not working, and they allowed us to check in anyway.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jon

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 3 nights in Jan 2026

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room and staff. However need more gluten free options at breakfast. I was only offered Gluten free toast no other options
Stayed 3 nights in Nov 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness
The room was adequate, the breakfast was cold and unappealing.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, well equipped, excellent breakfast, pleasant staff
Stayed 1 night in Jan 2026