Hilton London Metropole

4.0 star property

Photo gallery for Hilton London Metropole

Restaurant
Meeting facility
Lobby
King Deluxe Room, London View
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
225 Edgware Road, London, England, W2 1JU
  • Place, Hyde Park
    ‪11 min walk‬
  • Place, Regent's Park
    ‪13 min walk‬
  • Place, Madame Tussauds Wax Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

Superior Double Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room, 2 Queen Beds

7.0 out of 10
Good
(85 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Quadruple Room

7.2 out of 10
Good
(41 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Double Room, 1 Queen Bed

7.8 out of 10
Good
(40 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

King Superior Room

  • Sleeps 2

King Guest Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

King Deluxe Room, High Floor

8.6 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Octagon)

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite (Penthouse Suite)

  • 146 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Superior Two Double Bed Room With Sofabed

  • Sleeps 5

Executive Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Refurbished)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

Family Room, 2 King Beds, Connecting Rooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

Mobility Accessible Queen Room With Roll In Shower

  • Sleeps 2

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Deluxe Room, London View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room With London View

  • Sleeps 2

Twin and King Connecting Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Executive King Suite

  • Sleeps 3

King One Bedroom Suite

  • Sleeps 2

King Guest Room With Parking

  • Sleeps 2

Refurbished Executive King Room With Interior View

  • Sleeps 2

Superior Room With Two Double Beds

  • Sleeps 4

Renovated Twin Room

  • Sleeps 2

City View Renovated Deluxe King Room

  • Sleeps 2

Penthouse Suite

  • Sleeps 8

4 Queen Bed Family Connecting Room

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 6

Connecting King And Twin Room

  • Sleeps 4

Superior Room With Two Queen Beds

  • Sleeps 4

Premium Room With Two Queen Beds

  • Sleeps 4

Interior View King Executive Room

  • Sleeps 2

Two King Beds Guestrooms Interconnecting

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium Room With Two Queen Beds

  • Sleeps 4

King Bed Studio Suite

  • Sleeps 2

Octagon Suite

  • Sleeps 4

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, Club lounge access

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Centrally located in London, Hilton London Metropole is within a 15-minute walk of Hyde Park and Madame Tussauds Wax Museum. .This hotel is 1.3 mi (2.1 km) from Regent's Park and 2.4 mi (3.8 km) from The British Museum.

What's nearby

  • Hyde Park - 11 min walk - 0.9 km
  • Kensington Gardens - 12 min walk - 1.0 km
  • Regent's Park - 13 min walk - 1.1 km
  • Marble Arch - 14 min walk - 1.2 km
  • Madame Tussauds Wax Museum - 16 min walk - 1.4 km

Getting around

  • Edgware Road (Circle Line) Underground Station - 2 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪The Hijazi Corner - ‬3 min walk
  • ‪Fatoush - ‬2 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk
  • ‪Bow Bar - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk

About this property

Hilton London Metropole

Hotel with 2 restaurants, near Hyde Park
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 1100 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite at Bow Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 44110 square feet (4098 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Bow Bar - Onsite cocktail bar.
Tyburn Kitchen - Onsite brasserie. Open daily.
Tyburn Kitchen Bar - Onsite bar. Open daily.
Tyburn Market - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 42 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (44,110 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 for adults and GBP 12.00 for children
  • Self parking fee: GBP 42 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 627 out of 1522 reviews
Rating 8 - Good. 474 out of 1522 reviews
Rating 6 - Okay. 233 out of 1522 reviews
Rating 4 - Poor. 108 out of 1522 reviews
Rating 2 - Terrible. 80 out of 1522 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Mabinty

Travelled with family
Liked: Staff & service, room comfort
The room was not clean and seemed quite dated. Breakfast was good and the AC worked well.
Stayed 1 night in Nov 2025

8/10 Good

Christelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite venue despite its size and location- Room comfortable- Breakfast has a wide variety to offer- good location with Paddington and tube station- gym is nice- The only downside was the shower gel and shampoo bottle either empty or not working.
Stayed 2 nights in Oct 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Mattress was bad, springs were so noisy we thought they would come through the lining at any time and we had to go to the front desk for toilet paper ofter the servicing on day 3 when they didn’t resupply and we ran out. There seemed to be an emergency vehicle siren every 15 or 30 minutes through the night to make sleep more difficult.
Stayed 4 nights in Oct 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first time visiting London, we had a lovely stay. The hotel is lovely and staff were very helpful and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, room comfort
Lovely modern room - only downside was the kettle in the room not working - great hotel, will definitely be using again
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went really smoothly. The hotel was really busy with 600 check-in when we arrived. However, it ran really smoothly. The staff were welcoming and friendly. The food was excellent at breakfast and it was right next to the tube for easy travel.
Stayed 2 nights in Oct 2025

8/10 Good

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. The room was good. We had a lack of heat issues first night and it was repaired promptly I did have an issue trying to exit the underground. The app would not accept payment. I pressed the buttin on the gate. No answer. I called security! No answer!!! I noticed the other gate was wobbly, so I checked this arm and it had been previous broken so I moved it and drove through. I let the front desk know
Stayed 4 nights in Oct 2025

4/10 Poor

Rochelle

Travelled with group
Disliked: Cleanliness, staff & service
I did not have a pleasant stay at this Hilton property. Initially the desk staff Zaid gave away 1 of the 2 rooms I booked while I was checking in. This was a miscommunication between him and the other clerk Joshua and I was left with only one room available. The clerk Zaid was rude in how he handled the incident mentioning he was doing me a “favor”. When I returned a female clerk attended to me after speaking with Zaid and assigned me a room with bugs! I’ve attached pictures of the bugs in the room. I complained about this, and by this time my partner had arrived. He went to address this with the staff and at this point I was given a decent room. I DO NOT recommend this hotel for a girls trip or women traveling alone!! They do not make women feel safe without a man present. My partner lives in London and came to stay to ensure our safety. I chose this hotel bc of proximity to tube and central. We came in town for the NFL game and a celebration of life during the week. So this was convenient. However, the staff while checking in did not meet Hilton’s standard.
Stayed 3 nights in Oct 2025

6/10 Okay

Hazel

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is good but in my opinion is overrated. It needs some improvements such as hairdryers.
Stayed 1 night in Oct 2025

6/10 Okay

Omar Adel Zaki

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel, London

Stayed 2 nights in Oct 2025

8/10 Good

Gary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
everything was very good apart from some long black hairs in our bathroom which were certainly not ours
Stayed 1 night in Oct 2025

8/10 Good

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Faisal

Stayed 7 nights in Oct 2025

2/10 Terrible

Imran

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Original room that was given to us was ridiculous It had stains on chairs carpet and furniture Definitely didn’t expect this off Hilton
Stayed 2 nights in Oct 2025

10/10 Excellent

matthew

Stayed 1 night in Oct 2025

2/10 Terrible

Graham

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. Reception team very miserable and unwelcoming. Lifts take ages. Rooms basic and show signs of wear and tear. Superficially clean, needs a good deep clean. No plug for the bath. The only friendly faces we saw was when the two of the house keepers said good morning. Rooms very noisy and lots of banging. Also when we arrived back to the hotel, there was a fight that had broken out in one of the function rooms which caused loud screaming and staff running to the function room.
Stayed 1 night in Oct 2025

10/10 Excellent

Brendan

Stayed 1 night in Oct 2025

8/10 Good

Zaresh

Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

M W J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary, nicely designed hotel. Very clean room and hotel.
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several lights in the room didn’t work, and the staff didn’t know which switches were supposed to control them. But otherwise the stay was great. The staff was very helpful, and the hotel is in an excellent location: there are several restaurant options nearby, multiple transit stops, and several parks are not too far away.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa Jaenisch

Stayed 4 nights in Oct 2025