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Malmaison London

4.0 star property

Photo gallery for Malmaison London

Meeting facility
Reception
Front of property
Meeting facility
Club Deluxe Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly

Explore the area

View map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Place, St. Paul's Cathedral
    ‪9 min walk‬
  • Place, London Bridge
    ‪6 min drive‬
  • Place, The British Museum
    ‪6 min drive‬
  • Airport, London (LCY-London City)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(33 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Room

Club Room | Property amenity

Club Room

8.8 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

London

A stay at Malmaison London places you in the heart of London, within a 15-minute walk of St. Paul's Cathedral and The Strand. .This boutique hotel is 1.4 mi (2.3 km) from Russell Square and 1.5 mi (2.5 km) from The British Museum.

What's nearby

  • St. Paul's Cathedral - 9 min walk - 0.8 km
  • Liverpool Street - 14 min walk - 1.2 km
  • London Bridge - 6 min drive - 2.1 km
  • The British Museum - 6 min drive - 2.7 km
  • Tower Bridge - 7 min drive - 2.8 km

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Piano Smithfield - ‬2 min walk
  • ‪Fox & Anchor - ‬1 min walk
  • ‪Space Talk - ‬3 min walk

About this property

Malmaison London

Hotel with a restaurant, near St. Paul's Cathedral
Malmaison London offers 97 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 97 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall.
Enjoy British cuisine at Chez Mal Brasserie, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in London? This hotel has 721 square feet (67 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mal Lounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Reviews

Malmaison London Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 557 out of 1012 reviews
Rating 8 - Good. 293 out of 1012 reviews
Rating 6 - Okay. 104 out of 1012 reviews
Rating 4 - Poor. 35 out of 1012 reviews
Rating 2 - Terrible. 23 out of 1012 reviews

Reviews

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor management. Ok hotel. Room a bit tired.

The hotel is looking a bit tired. The manager was terrible. Rude. Imposed himself on his staff. I felt sorry for his team and it left a sour taste. I asked to upgrade 1 of the 2 nights i was there and he kept being rude about it. I was just trying to have a nice evening with my wife whilst she was in London.
Stayed 2 nights in Jul 2025

8/10 Good

Martin, Manchester

Stayed 1 night in Jul 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my time at this hotel and the surrounding Charterhouse Square area. Everyone on staff was very kind, and the room itself was clean and modern held to a very high standard. The hotel’s location is amazing in you’re looking to stay just outside the hustle and bustle of the city center.
Stayed 1 night in Jul 2025

8/10 Good

Jasber

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class service

Lovely stay for me and my daughter, perfect and comfy bed and excellent breakfast and service at breakfast was first class, thank you team for a great stay
Stayed 1 night in Jul 2025

10/10 Excellent

MR Jeffrey K

Second time there. Rooms for London are generous. Great area
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 3 nights in Jun 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel- in a perfect location. We had 2 tube stations nearby and were able to get almost anywhere in London from there. The hotel is next door to the charterhouse and across form a park- so it is really wonderful and quiet at night. the room was great, clean and all the features you could need. Would recommend and stay there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, not so great shower

The hotel is situated between Barbican and Farringdon stations, which made it a great location. It is also next to the Charterhouse which has a great museum and courtyard. The hotel room itself was spacious and clean and most importantly quiet. My only issue was the shower - the water didn’t get very hot and I was shivering during most of my showers because there was no shower door that could be closed, leaving me exposed and cold. The shower head was a rainfall one, so I felt like I was drowning most shower. Other than that, the stay was great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark, Kidderminster

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in great location for that part of town.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay in a modern ,professionaly run hotel.
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

8/10 Good

Refael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was nice location Food was great at the morning Buffett Clean and nice stuff
Stayed 2 nights in May 2025

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grear location

A quiet and historic corner of London. Staff were extremely friendly and rooms well appointed. They were too dark for me however. We needed late food post theatre which they did supply quickly but it is a very limited menu. We would stay again.
Stayed 1 night in Jun 2025

8/10 Good

Jens

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good Hotel and walkable from Tube station. Good Service and breakfast. Price is with almost 600€ for two nights in my opinion a bit too high.
Stayed 2 nights in May 2025