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Malmaison London

4.0 star property

Photo gallery for Malmaison London

Reception
Front of property
Club Room
Shopping centre
Club Deluxe Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • St. Paul's Cathedral
    ‪12 min walk‬
  • The British Museum
    ‪5 min drive‬
  • London Bridge
    ‪5 min drive‬
  • London (LCY-London City)
    ‪36 min drive‬

Room options

View all photos for Cosy Room

Cosy Room

Cosy Room

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

Club Room | Property amenity

Club Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

A stay at Malmaison London places you in the heart of London, within a 15-minute walk of St. Paul's Cathedral and The Strand. .This eco-certified hotel is 1 mi (1.7 km) from Liverpool Street and 1.5 mi (2.5 km) from The British Museum.

What's nearby

  • St. Paul's Cathedral - 12 min walk - 1.0 km
  • Liverpool Street - 17 min walk - 1.5 km
  • The British Museum - 5 min drive - 2.5 km
  • London Bridge - 5 min drive - 2.7 km
  • London Eye - 6 min drive - 3.1 km

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪Dose Espresso - ‬2 min walk
  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪The Old Red Cow - ‬2 min walk
  • ‪The Hope - ‬2 min walk
  • ‪Buy & Bite - ‬3 min walk

About this property

Malmaison London

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Malmaison London offers 97 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 97 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall.
Enjoy British cuisine at Chez Mal Brasserie, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in London? This hotel has 721 square feet (67 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mal Lounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Malmaison London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great customer service, in the heart of the City. Thanks to Jason at the bar for helping us celebrate our anniversary.
Stayed 1 night in Feb 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful breakfasts!

Lovely hotel and a great stay as usual. The highlight is the wonderful breakfasts.
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was close and convenient for the event i was attending.
Stayed 1 night in Jan 2025

8/10 Good

David R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice newly refurbished hotel, good location and only 2 mins walk from underground station (Barbican) A nice bar and restaurant.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very very good housekeeping service. Very attentive. Made a real difference to our stay. Way beyond what one would expect. Florina (my spelling may be off) is a gem.
Stayed 1 night in Feb 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the Barbican!

Needed two rooms for an event adt the Barbican and location perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay. Nice quiet area of London.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, staff were super friendly and accompanying. Rooms were very clean and really enjoyable place to grab a drink on the way out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Standard MalMaison

Good hotel with excellent access to get on the tube for most of London. Quiet at the weekend which was nice. Shower was poor but other than that I would highly recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just an amazing stay!

My husband was in St Barthomolews for heart surgery and the care from the staff at Malmaison was beyond amazing. The Reception and the bar manager were so supportive and will never forget this. We will definitely return yo stay, when we come back to London for his check ups. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful haven

Great location, quiet pedestrian road outside with little park green area for a walk and sit to admire the views of the old monastery. You could easily forget it's central London.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel and location

Fantastic hotel and location Fantastic Hotel.We stayed for 2 night’s to celebrate my daughter’s 21st birthday and couldn’t fault a thing.The staff were incredible, polite , helpful and very informative.They decorated my daughter’s room with balloons , card and even a cake which she loved, and these little touches make all the difference.Rooms were as per the images on the website , clean , comfortable with everything you needed.Breakfast was really tasty and plenty of choice.Location was perfect for all the attractions and the centre of London.A 5 minute walk to Farringdon station and only a 2 minute walk to Barbican station. We drove down from the Midlands and even managed to park the car right outside the hotel , but these spaces are limited so would advise you call when an hour or so away.Would highly recommend this hotel and will definitely by back the next time we pay a visit to London 5 stars ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jan 2025

10/10 Excellent

JASON

Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay. The staff were all very welcoming. The room facilities were excellent and the bed was very comfortable. Breakfast was delicious! It is a very quiet location at the weekend but we liked this as London can be noisy and crowded in places. We would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jayne

Travelled with partner
Victor on reception was really friendly
Stayed 1 night in Jan 2025

8/10 Good

Leigh

Stayed 6 nights in Nov 2024

10/10 Excellent

Averil

Liked: Cleanliness, staff & service, property conditions & facilities
Really great staff at the grill restaurant which made our new years night wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect-lovely staff, quiet room and superb breakast
Stayed 2 nights in Dec 2024