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Malmaison London

4.0 star property

Photo gallery for Malmaison London

Meeting facility
Front of property
Reception
Meeting facility
Club Deluxe Room

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • St. Paul's Cathedral
    ‪9 min walk‬
  • London Bridge
    ‪3 min drive‬
  • The British Museum
    ‪5 min drive‬
  • London (LCY-London City)
    ‪21 min drive‬

Room options

View all photos for Cosy Room

Cosy Room

Cosy Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(32 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

Club Room | Property amenity

Club Room

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

A stay at Malmaison London places you in the heart of London, within a 15-minute walk of St. Paul's Cathedral and The Strand. .This eco-certified hotel is 1.4 mi (2.3 km) from Russell Square and 1.5 mi (2.5 km) from The British Museum.

What's nearby

  • St. Paul's Cathedral - 9 min walk - 0.8 km
  • Liverpool Street - 14 min walk - 1.2 km
  • London Bridge - 3 min drive - 1.8 km
  • The British Museum - 5 min drive - 2.3 km
  • Tower Bridge - 6 min drive - 2.8 km

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪Dose Espresso - ‬2 min walk
  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪The Old Red Cow - ‬2 min walk
  • ‪The Hope - ‬2 min walk
  • ‪Buy & Bite - ‬3 min walk

About this property

Malmaison London

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Malmaison London offers 97 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 97 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall.
Enjoy British cuisine at Chez Mal Brasserie, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in London? This hotel has 721 square feet (67 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mal Lounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Malmaison London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay,with friendly,professional staff.
Stayed 2 nights in May 2025

10/10 Excellent

Georgia

Stayed 2 nights in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Normally when I go to London I stay in basic chain hotels, but a specia
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice staff, lovely room
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good hotel

Excellent hotel . Good location, very good breakfast . Had a club room with excellent facilities . Lovely shower , large bed , robe , slippers , tea and coffee , free water etc
Stayed 1 night in Apr 2025

10/10 Excellent

Uday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice stay.

8/10 Good

Katie

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Malmaison stay

Very warm welcome on arrival, given room 105 which was on the first floor directly over the front doors.Room looked lovely on first impression came with all the extras you’d expect with a delux room . That’s the pros , the cons a couple of times in the early hours someone decided to empty bottles into the recycling bin and numerous deliveries were made directly under my window through the night complete with reversing beeps and hydraulic platforms raising & lowering added to that this made the fact that the mattress was really quite hard …..overall maybe I was just unlucky with the location of my room but I was disappointed for the price I paid
Stayed 1 night in Apr 2025

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable luxury

Gorgeous hotel. Little bit of luxury for a romantic weekend in London.
Stayed 1 night in Dec 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel with very spacious room and excellent breakfast. Would highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Bryoney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlo

Stayed 1 night in Apr 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, only a few minutes walk away from the tube station but such a nice quiet area and easy to forget you were in London! Staff very friendly especially Victor and breakfast in the hotel was lovely, but a bit expensive. Can walk to St Paul’s Cathedral from here and the Millenium bridge. Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Laurissa

Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business visit

Business visit. Hotel was generally fine
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great venue

Great staff, ideal location for my needs. Very clean.
Stayed 1 night in Mar 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jodene

Business traveller
Liked: Property conditions & facilities, room comfort

Decor excellent!

Staff really helpful, in comparison to other 4 star hotels in London, does not justify the price!
Stayed 1 night in Mar 2025

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025