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Mornington Hotel London Victoria

4.0 star property

Photo gallery for Mornington Hotel London Victoria

Front of property
Shower, free toiletries, hair dryer, towels
In-room safe, soundproofing, iron/ironing board, bed sheets
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
25 Gloucester Street, London, England, SW1V 2DB
  • Place, Buckingham Palace
    ‪17 min walk‬
  • Place, Big Ben
    ‪5 min drive‬
  • Place, Piccadilly Circus
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

7.0 out of 10
Good
(6 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Double Room

7.2 out of 10
Good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Economy Double Room

7.6 out of 10
Good
(40 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Twin Room

7.0 out of 10
Good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Quadruple Room, 2 Bedrooms, Connecting Rooms

In-room safe, soundproofing, iron/ironing board, bed sheets

Family Quadruple Room, 2 Bedrooms, Connecting Rooms

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 3 Bedrooms, Connecting Rooms

In-room safe, soundproofing, iron/ironing board, bed sheets

Family Suite, 3 Bedrooms, Connecting Rooms

  • 40 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Single Room

  • Sleeps 1

View all photos for Economy Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Economy Double Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Double Room

  • Sleeps 2

Family Suite

  • Sleeps 6

View all photos for Deluxe Family Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Deluxe Family Room

  • Sleeps 4

Superior Twin Room

  • Sleeps 2

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Reception
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, 169 reviews
The price is NZ$240
includes taxes & fees
9 Nov - 10 Nov
The Z Hotel Victoria

About the area

London

With a stay at Mornington Hotel London Victoria, you'll be centrally located in London, within a 5-minute drive of Hyde Park and Buckingham Palace. .This hotel is 0.5 mi (0.8 km) from Victoria Station Travel Information Centre and 1.3 mi (2.1 km) from Big Ben.

What's nearby

  • Victoria Station Travel Information Centre - 9 min walk - 0.8 km
  • Buckingham Palace - 17 min walk - 1.4 km
  • Big Ben - 5 min drive - 1.7 km
  • Piccadilly Circus - 8 min drive - 2.3 km
  • London Eye - 10 min drive - 3.0 km

Getting around

  • Pimlico Underground Station - 8 min walk
  • London (ZEP-Victoria Train Station) - 9 min walk
  • London City Airport (LCY) - 48 min drive

Restaurants

  • ‪Delizie D'italia - ‬4 min walk
  • ‪The Queens Arms - ‬4 min walk
  • ‪Cask Pub & Kitchen - ‬4 min walk
  • ‪The Marquis of Westminster - ‬4 min walk
  • ‪The Prince Of Wales - ‬4 min walk

About this property

Mornington Hotel London Victoria

Hotel with a 24-hour front desk, near Buckingham Palace
Mornington Hotel London Victoria offers 20 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's 24-hour room service.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 100 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Caswell Hotel
Caswell Hotel London
Caswell London
Hotel Caswell
Caswell Hotel London, England
Mornington Hotel
Mornington London Victoria
Caswell Hotel
The Caswell Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London

Reviews

Mornington Hotel London Victoria Reviews

8.0

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 318 out of 749 reviews
Rating 8 - Good. 242 out of 749 reviews
Rating 6 - Okay. 95 out of 749 reviews
Rating 4 - Poor. 52 out of 749 reviews
Rating 2 - Terrible. 42 out of 749 reviews

Reviews

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has got to be one of the best hotels I’ve stayed at in London. It’s quiet, incredibly beautiful and perfectly located - 9min walk to Pimlico station and 12min walk to Victoria. Great restaurants around. The rooms are on the smaller side but we absolutely loved it. Would stay again and would recommend to anyone!
Stayed 2 nights in Jul 2025

10/10 Excellent

Wathik

Stayed 2 nights in Jul 2025

6/10 Okay

Carmela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bedrooms very small didn't realize no elevators. Biggest small room I have ever seen was on 4th floor. I realize some things cant be changed. But small thoughtful gestures would ease disappointment of rooms. For example upon arrival most people exhausted from travel offer a refreshment drink. Anyway should have done more research.
Stayed 5 nights in Jul 2025

4/10 Poor

Canuck

Travelled with group
Disliked: Amenities
Incredibly tiny. No amenities
Stayed 5 nights in Jul 2025

4/10 Poor

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny room, no elevator

Our room was on the 4th floor with no elevator. Room was so small like a closet- the bed was right against the wall. Window shades barely covered window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Close enough to walk most places in central London and yet far enough away to be quiet and cozy.
Stayed 3 nights in Jun 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property is close to some of the top tourist attractions in London. Very walkable from this location. The rooms are extremely small. Not even enough room to put a suitcase on the floor. Even our room with a double bed was too small for two people. Also no elevator made moving luggage very difficult. Not a hotel I would ever stay at again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing to dislike. Very good for the price, great location for us personally and staff are very nice + helpful. Would absolutely go back and definitely recommend
Stayed 2 nights in Jul 2025

2/10 Terrible

Theresa G.

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Condescending people

Stayed 4 nights in May 2025

8/10 Good

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice - Please note there is no elevator - so rooms at top floor are hard to access with heavy bags. Beds were very comfortable!
Stayed 3 nights in Jun 2025

8/10 Good

Ciara

Stayed 3 nights in Jun 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Smallest.room on the planet !!!
Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but room for improvement

Positives - spotless room - clean towels provided, shower gel/shampoo etc - great air conditioning - staff polite, friendly and helpful - shower was great - bed was comfortable - iron and ironing board were available in the room which was really useful Negatives - room was quite small (in fairness the dimensions were stated in the room description but I just wasn’t clued in enough to understand how small it really was). That being said the room was called a “superior double room” but it was anything but superior - the room description said it would include a queen sized bed. The bed was definitely not queen sized and probably just above double. - bed was pushed against the wall/window so one person had to climb over the other during the night. - window handle in bathroom was broken, which meant we couldn’t securely close window - appreciate there is very limited space, but there was no where to sit except for the bed so it meant that if you have snacks or food then you had to eat in bed - blinds do not block out daylight - there is a gap between the door and floor which let in light from the hallway at night - there are no elevators and 4 stories. It wasn’t too much of an issue for us as we are fairly young and fit but I would imagine it would be an issue for older folk - adjoining rooms aren’t soundproof, although the neighbours were not that noisy so not much of an issue
Stayed 2 nights in Jun 2025

2/10 Terrible

William

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment and poor communication

Dear Mornington Hotel Team, I hope this message finds you at all, as we tried contacting you using 3 different methods before sending this review. My companion and I recently stayed at your hotel and, whilst we appreciated the welcome and courteous staff, we unfortunately encountered a few issues that impacted the quality of our stay. Indeed, the most pressing concern was the broken air conditioning in our room. As a result, the room became very hot and humid, which made it difficult to sleep. Upon informing the staff, we were advised to open the window for ventilation; however, this led to another issue, as we then had to contend with multiple insects entering the room despite keeping the lights off, further disturbing our rest, as well as requiring us to spend extra time and energy to get rid of those insects. Additionally, we were woken up by a fire drill, which added to the overall disruption to our short 2-day stay.
Stayed 2 nights in Jun 2025

8/10 Good

zac

The rooms are extremely small so make sure that you're not booking this hotel if you plan on staying in the room. Was in a bad room if you're just using it to sleep and explore the city. The location was quite good it was extremely safe and walkable.
Stayed 3 nights in Jun 2025

8/10 Good

Kelsey

Stayed 4 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Hotel very nice. Location excellent. Staff lovely. Only issue, Rooms very small
Stayed 1 night in Jun 2025

4/10 Poor

Marcus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room not cleaned everyday. No air condition working. Lied to when it would be repaired. Had to buy a fan ourself.
Stayed 4 nights in May 2025

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean and well maintained. Shower was hot almost instantly when turned on. Very well-trained and friendly staff. Would have been 5 stars if there had been a lift.
Stayed 3 nights in May 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Good location, great service
Stayed 1 night in Jun 2025

8/10 Good

Mousa

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Michelle, Elmira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
tiny
Stayed 3 nights in May 2025

6/10 Okay

tammy

Travelled with family
Liked: Staff & service

A good base for our adventures

Four of us (all adults) spent two nights in London and had reserved three rooms at the hotel months in advance. When we arrived, we learned that their booking service had a blip and only two of our rooms were available ... the third room (the one my boyfriend and I stayed in) was around the corner in another of their hotels (the Victor). While slightly inconvenient, it worked out okay and they were super apologetic. The room itself was comfortable, though two things didn't quite live up to our standards ... the full-sized bed was a little smaller than we are used to and didn't have a lot of support underneath the edges (we both almost slid off it a couple of times when we got too close to the edge LOL) ... and there were multiple little bugs in the shower (not harmful at all, but a little gross). To be fair, we didn't complain about either of these and didn't give the hotel a chance to do anything about them ... we were very tired from our journey and more concerned about just enjoying the city. We slept well and the location served as a good base for our adventures :)
Stayed 2 nights in May 2025