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Mstay Hyde Park Hotel

3.0 star property

Photo gallery for Mstay Hyde Park Hotel

In-room safe, blackout curtains, soundproofing, iron/ironing board
Interior
Lobby
Exterior detail
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
104 Queensway, Bayswater, 106-110, London, ENG, W2 3RR
  • Place, Queensway
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

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Exterior
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  • Air conditioning
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About the area

London

A stay at Mstay Hyde Park Hotel places you in the heart of London, within a 15-minute walk of Kensington Gardens and Kensington Palace. .This hotel is 0.9 mi (1.4 km) from Hyde Park and 1.3 mi (2.1 km) from Kensington High Street.

What's nearby

  • Queensway - 1 min walk - 0.1 km
  • Westbourne Grove - 1 min walk - 0.1 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Hyde Park - 12 min walk - 1.0 km
  • Kensington Palace - 12 min walk - 1.1 km

Getting around

  • Bayswater Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 14 min walk
  • London City Airport (LCY) - 65 min drive

Restaurants

  • ‪Prince Alfred - ‬1 min walk
  • ‪Bayswater Arms - ‬1 min walk
  • ‪Bella Italia - ‬1 min walk
  • ‪Gold Mine - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Mstay Hyde Park Hotel

Edwardian hotel in London with a 24-hour front desk
Mstay Hyde Park Hotel offers 51 accommodations with safes and slippers. 19-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 51 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Built in 1992
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hyde Park Royal
Hyde Park Royal Hotel
Royal Hotel Hyde Park
Royal Hyde
Royal Hyde Hotel
Royal Hyde Park
MStay Hyde Park Hotel London
MStay Hyde Park London
Royal Hyde Park London
Royal Hyde Park Hotel London, England
MStay Hyde Park
MStay Hyde Park Hotel London England
NOX HOTELS Hyde Park
Mstay Hyde Park Hotel Hotel
Mstay Hyde Park Hotel London
Mstay Hyde Park Hotel Hotel London

Mstay Hyde Park Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 696 reviews
Rating 8 - Good. 355 out of 696 reviews
Rating 6 - Okay. 147 out of 696 reviews
Rating 4 - Poor. 35 out of 696 reviews
Rating 2 - Terrible. 11 out of 696 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
I wouldn't go back I was ready to leave as soon as I got there. No privacy builder's walking on the roof past my window. Location is excellent.
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 10 nights in May 2021

8/10 Good

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all good

Stayed 10 nights in Mar 2021

8/10 Good

Mohammed Jehanzeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

batroom water flow near comot shuold be there
Stayed 10 nights in Feb 2021

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Bill, Cleveland area

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good English breakfast (buffet style) Excellent coffee - from fresh ground beans - in lobby available day / night Both room and shower/bathroom were very small but sufficient
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, free coffee in reception. Perfect for business travel or even tourism
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room is too small, hard to put the big luggage. The location is pretty good.
Stayed 3 nights in Jan 2020

2/10 Terrible

Sture

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

JACKIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall, good for foodies!

If you're expecting 5 star, kindly look somewhere else. Overall, a pleasant stay...although small n basic, the property is clean n value for money...located in a convenient n safe location, easily accessible to two tube stations within 5 minutes' walk (one line 10 mins to Oxford Street/15 mins to Victoria Station/5 mins to Westfield Mall), n neighbouring to lots of amazing eateries - Chinese food (New Fortune Cookie, Mandarin Kitchen, Kam Tong n others) halal restaurants, Indian (Khan's), Thai, Italian etc all within a stone's throw away. 10 mins walk to Kensington Gardens. Highly recommended!
Stayed 4 nights in Dec 2019

8/10 Good

Jodie

Stayed 3 nights in Dec 2019

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
Pros: 1) Location was superb! Within 100m of Bayswater station. And within stone’s throw of multiple supermarkets and eateries. 2) Breakfast is good. Happy we got the option for breakfast. Cons: 1) Myself and guests of three other rooms got locked out of the hotel door at around 9pm. Our access cards which was supposed to give us entry wouldn’t work and reception was not around. Waited outside for 15 mins. 2) Stayed there for four nights. Room was not cleaned for the first three mornings despite hanging the door sign for make my room. On the fourth morning I experimented by not hanging any sign and voila my room was cleaned. 3) Room is rather small, but I guess that’s expected for London. 4) Friend in another room who stayed closer to the bar experienced loud music playing coming from the other establishment. Front desk was less than happy to listen to his feedback and no resolution was offered. 5) Warm shower is only good for one person. My partner always showers before me and when I shower right after her, the water becomes freezing cold after.
Stayed 4 nights in Oct 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

ZALINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel. Very quiet which was perfect as I was on business.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, amenities
Very noisy! My room was above a restaurant that played loud music until late into the night every night. The rooms are not sound proofed so you can hear everyone in the building like they are sat in your room. I kept being woken by people walking in the corridor and even on the floor above. It’s a shame as the rooms themselves are done to a good standard and the staff were friendly.
Stayed 2 nights in Nov 2019

8/10 Good

Att, Nashville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Good location and conveniently located by Bayswater Tube station. (2 minute walk) Room was very nice and clean, but a little bit too small. We had to walk around our luggage and the bathroom was very tight. Very friendly and helpful staff.
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Location was good, room was clean but extremely small. I was disturbed late at night by the receptionist who came knocking at my door, when I answered, she looked at me, muttered something, apologised and left. I still have no idea what it was all about.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
What we like: - easy access to underground stations - the friendly staff What we don’t like: - You have to let the water ran for 10 mins before you get hot water for the shower.
Stayed 4 nights in Oct 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but adequate for a weekend break.

Clean, tidy and comfortable however don't expect a big room as they are small and compact and not designed to spend more than a couple of nights.
Stayed 1 night in Sep 2019