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Nayland Hotel

3.0 star property

Photo gallery for Nayland Hotel

Exterior
Classic Twin Room
Bar (on property)
Lobby
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
132-134 Sussex Gardens, London, England, W2 1UB
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

8.6 out of 10
Excellent
(8 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.8 out of 10
Good
(10 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

London

Located in London (London City Centre), Nayland Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.7 mi (1.2 km) from Marble Arch and 1.3 mi (2.2 km) from Oxford Street.

What's nearby

  • St Mary's Hospital - 3 min walk - 0.3 km
  • Hyde Park - 6 min walk - 0.5 km
  • Kensington Gardens - 6 min walk - 0.5 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.0 km

Getting around

  • London Paddington Station - 4 min walk
  • Paddington Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬4 min walk
  • ‪Blank Street Coffee - ‬4 min walk
  • ‪Sawyers Arms - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪Wahaca - ‬5 min walk

About this property

Nayland Hotel

Nayland Hotel offers 40 accommodations with safes and hair dryers. 28-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 8 for adults and GBP 4 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 8 for adults and GBP 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Nayland
Nayland Hotel Guest House
Nayland Hotel Guest House London
Nayland London
Nayland Hotel London
Nayland Hotel
Nayland Hotel London, England
Nayland Hotel Hotel
Nayland Hotel London
Nayland Hotel Hotel London

Nayland Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 165 out of 667 reviews
Rating 8 - Good. 281 out of 667 reviews
Rating 6 - Okay. 134 out of 667 reviews
Rating 4 - Poor. 52 out of 667 reviews
Rating 2 - Terrible. 35 out of 667 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

harsh

Travelled with family
Overall: Good stay, comfortable and met expectations Rooms & En-suite Bathroom: Clean and functional but on the small side Property Style: Not luxurious; corridors and common areas are very compact Location: Excellent — about a 20-minute walk to Hyde Park Cleanliness: Not excellent but good. Breakfast: Basic continental options such as croissants, tea, coffee, milk, cereals, and cake Parking: Limited free parking available; reservation required in advance
Stayed 2 nights in Dec 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities
good value for money, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Good room, excellent TV channel selection.
Stayed 3 nights in Oct 2025

8/10 Good

Kaylene, Seaford

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, welcoming staff close to station
Stayed 6 nights in Oct 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position in paddington nr to station and underground. Hotel clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location short walk from Paddington lots of restaurants nearby
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This our second stay at Nayland. Welcoming and friendly service as with last stay. The only negative was that our room was tiny this time.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was better than expected. The staff were kind and friendly and inconspicuous. The room was fine. It was small as you'd expect for the price. But everything worked and was clean. The toilet and shower were spotless. Breakfast was fine, though the room used was too small really.
Stayed 2 nights in Aug 2025

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast feast. Many cereal options. Very friendly staff. Clean! The room was tiny, the bed narrow, no space for luggage. Bathroom and shower great! Luggage storage at the reception thankfully appreciated. Generous offer of hot drinks and biscuits in lobby We enjoyed our stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable one night stay that suited our needs. Very pleasant and helpful staff.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Really good for the price. Clean room and great location. Only downside is the room itself is fairly small, bu
Stayed 2 nights in Jul 2025

10/10 Excellent

Becky

Such a lovely little hotel! Stayed here for 2 nights while going to bst hyde park! Its a great location right next to paddington station. Definitely reccommend. The staff were lovely and clean rooms👍
Stayed 2 nights in Jul 2025

4/10 Poor

Hui-ya

Stayed 2 nights in Jul 2025

8/10 Good

Vidalma, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Small property, friendly staff, no a/c, just Tootbus stop around the corner, very close to the undergroud. Many restaurants and souvenir shops around.
Stayed 2 nights in Jun 2025

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in London.

This hotel was in a great location. It was walking distance to Paddington station, Hyde Park and Kensington Palace and lots of pubs and shops. The staff were very helpful and friendly. Rooms were what I expected, small clean everything we needed but no extras. We had a great stay and I would definitely stay there again.
Stayed 4 nights in Jun 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close to tube & walkable to Hyde Park. Very tiny room but beds comfortable and breakfast satisfactory.
Stayed 1 night in Jun 2025

8/10 Good

Tannia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, walking distance to Paddington Station and breakfast was surprisingly good as I wasn’t expecting too many options.
Stayed 4 nights in Jun 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Clean and helpful staff. For the money it was good!
Stayed 6 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Location was great and the customer service was the best!
Stayed 2 nights in May 2025

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

The room was comfortable. Not much of a bar area to relax and have a drink in. The staff were very accommodating and friendly.
Stayed 1 night in May 2025

8/10 Good

Nicki

Travelled with group
Liked: Cleanliness, staff & service, room comfort

It’s fine.

It was fine - I wasn’t expecting blankets and bedspreads but rather hoping for nice white duvets. It was clean and tidy and the room was cleaned for our return each day, clean towels, beds made etc. could look smarted with decor and carpet, but it was all fine really. Shame we have to get our cups of tea downstairs and bring to the room, that was odd and I wondered if it’s ok health and safety wise…boiling water. But it was fine, honestly. A good base. Comfy beds.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Great staff, great location. Will continue to stay at this hotel in the future.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Enjoyed the whole stay.Will continue to visit this hotel, great staff, great location.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great London stay

Stayed 1 night in Apr 2025