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Norfolk Towers Paddington Hotel

4.0 star property

Photo gallery for Norfolk Towers Paddington Hotel

Delicatessen
Front of property
Lobby sitting area
Club Double Room
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
34 Norfolk Place, London, England, W2 1QW
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Suite

In-room safe, desk, blackout curtains, soundproofing

Suite

  • Sleeps 3

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds

Room amenity

Executive Twin Room, 2 Single Beds

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Club Double Room

In-room safe, desk, blackout curtains, soundproofing

Club Double Room

7.6 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

In-room safe, desk, blackout curtains, soundproofing

Club Twin Room

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Club Twin Room

In-room safe, desk, blackout curtains, soundproofing

Club Twin Room

  • Sleeps 2

View all photos for Club Double Room

In-room safe, desk, blackout curtains, soundproofing

Club Double Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, blackout curtains, soundproofing

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, blackout curtains, soundproofing

Executive Double Room

  • Sleeps 2

View all photos for Small Single Room

In-room safe, desk, blackout curtains, soundproofing

Small Single Room

  • Sleeps 1

Basic Single Room

  • Sleeps 1

View all photos for Small Single Room

In-room safe, desk, blackout curtains, soundproofing

Small Single Room

  • Sleeps 1

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About the area

London

A stay at Norfolk Towers Paddington Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.7 mi (1.1 km) from Marble Arch and 1.4 mi (2.2 km) from Oxford Street.

What's nearby

  • The Grosvenor Victoria Casino London - 4 min walk - 0.4 km
  • Hyde Park - 7 min walk - 0.7 km
  • Kensington Gardens - 7 min walk - 0.7 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.1 km

Getting around

  • London Paddington Station - 4 min walk
  • Paddington Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Blank Street Coffee - ‬3 min walk
  • ‪Sawyers Arms - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪The Dickens Tavern - ‬3 min walk
  • ‪Zanchi Korean Restaurant - ‬1 min walk

About this property

Norfolk Towers Paddington Hotel

Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 87 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Norfolk Towers Paddington Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is available by reservation only and cannot be requested after check-in.
Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 7.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.00 for adults and GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Norfolk Paddington Towers
Norfolk Paddington Towers Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel Hotel
Norfolk Towers Paddington Hotel London
Norfolk Towers Paddington Hotel Hotel London

Norfolk Towers Paddington Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 296 out of 873 reviews
Rating 8 - Good. 358 out of 873 reviews
Rating 6 - Okay. 132 out of 873 reviews
Rating 4 - Poor. 54 out of 873 reviews
Rating 2 - Terrible. 33 out of 873 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Alison

Stayed 1 night in Dec 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
Clean beautiful hotel only issue the room and bathroom was very small.
Stayed 2 nights in Dec 2025

8/10 Good

Helen

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very clean and modern
Stayed 1 night in Nov 2025

10/10 Excellent

Facundo

Stayed 1 night in Nov 2025

8/10 Good

Marjorie, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
When I made the reservation I specifically request a room in the newer tower and also that it not be in the basement. Upon check in where was our room? It was in the older building AND in the basement. Not sure why you’re able to put in a request and it is completely ignored. Our room was fine in the end. The bathroom setup was not great and left a lot to be desired. The glass enclosure separating the shower from the rest of the bathroom was about 12” wide. It did virtually nothing to keep water inside the shower and so water went everywhere. We had to use every available towel to wipe it up from the floor, etc. Otherwise, the stay was fine. The room was quiet and the bed comfortable. We were checked in by a lovely guy, who tried his best to be accommodating. He was polite and pleasant.
Stayed 2 nights in Nov 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and modern. My room was in the basement and I could just hear underground trains passing below me! The breakfast was adequate with plenty of choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Sherri

Great stay. Convenient and clean. Everyone so friendly.
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Stayed 1 night in Oct 2025

8/10 Good

P I Price

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find, only a few minutes walk from Paddington station which is good. Room was lovely but bathroom very small, as it was only for one night we managed but not sure if I could cope with another night but I expect they had other rooms with bigger ones. We asked for a quiet room which was great. Service was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Paddington Station a Very Central Stay

Set in a historical building, all of the fixtures and finishes were top of the line. The hardware was high quality and the whole hotel just said well made. The bed was a pillow top and the linens and towels were all high quality. The room was the size they said, but there was a carpeted area suitable for my morning stretches. Will stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Khandker

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, the staff are helpful and great location. Value for money.
Stayed 2 nights in Sep 2025

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely visit. However, you have to contort to close the bathroom door, it's so small. Staff was lovely, entire facility was very clean. Recommend the high tea.
Stayed 6 nights in Jul 2025

4/10 Poor

Abbie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Mali

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is lovely quiet clean and staff very helpful. Unfortunately we had a terrible experience with the temperature of the rooms. Our first room was first of all, inaccessible for my travelling companion as to get to the room we had to climb a flight of stairs. The room was also freezing. We asked for assistance in making the room a comfortable temp (20 degrees?). Our first night was freezing and we barely got any sleep. In the morning we mentioned this to the front desk. After another investigation they found the thermostat
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Excellent hotel, Great Price

Good central location in Paddington, easy to walk to from station or tube. Lovely to walk into air condition room on a very hot day. Friendly and helpful staff. Very clean and comfortable bed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Indian restaurant down block really good
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Adam

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Michael and Tammy

Travelled with family
Rooms are cramp and poorly arranged. Property is a retrofit that would give M. C. Escher fits with all the stairs in odd places!
Stayed 5 nights in Jul 2025

8/10 Good

Jemima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Close to Paddington underground and train station; also close to a collection point for a couple of the hop on-hop off tours. Lots of food options in the area. The room was comfortable. The bathroom had heated floors which were too warm for our liking (didn’t appear to be a way to adjust this). Room air conditioning worked well. The safe lock did not seem to work; we called the front desk who said the instructions were inside the safe (they were not), and could not offer instructions. We stayed in a basement room (LG5); I recommend using the “sleeping” button on the room panel so that staff/guests are quieter in the hallways overnight and in the early hours.
Stayed 4 nights in Jun 2025