Normandie Hotel

2.5 star property

Photo gallery for Normandie Hotel

Exterior
Lobby
Lobby
Restaurant
Triple Room, Ensuite

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Business services
  • 24/7 front desk

Explore the area

View map
96 Sussex Gardens, Paddington, London, England, W2 1UH
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

Triple Room, Ensuite

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Standard Twin Room, Ensuite

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Single Room, Ensuite

  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, Ensuite

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

Located in London (London City Centre), Normandie Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.7 mi (1.1 km) from Marble Arch and 1.3 mi (2.1 km) from Oxford Street.

What's nearby

  • The Grosvenor Victoria Casino London - 4 min walk - 0.4 km
  • Hyde Park - 7 min walk - 0.7 km
  • Kensington Gardens - 7 min walk - 0.7 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.1 km

Getting around

  • Paddington Underground Station - 5 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪The Heron - ‬3 min walk
  • ‪The Dickens Tavern - ‬4 min walk
  • ‪Mihbaj - ‬5 min walk
  • ‪Zanchi Korean Restaurant - ‬3 min walk
  • ‪T4 - ‬5 min walk

About this property

Normandie Hotel

Hotel in London, 8-minute walk to Hyde Park
Normandie Hotel offers 14 accommodations.
Make yourself at home in one of the 14 guestrooms.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Normandie Hotel London
Normandie London
Normandie Hotel London, England
Normandie Hotel London
Normandie London
Hotel Normandie Hotel London
London Normandie Hotel Hotel
Normandie
Hotel Normandie Hotel
Normandie Hotel Hotel
Normandie Hotel London
Normandie Hotel Hotel London

Normandie Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 54 out of 795 reviews
Rating 8 - Good. 159 out of 795 reviews
Rating 6 - Okay. 227 out of 795 reviews
Rating 4 - Poor. 177 out of 795 reviews
Rating 2 - Terrible. 178 out of 795 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Andrey

Stayed 4 nights in Oct 2025

2/10 Terrible

Roweliza

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Benny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heating in the shower. The heating was only turned on during our second night and stopped again. We had to have cold shower which is terrible for out toddler. Radiator is off as well we need to triple our blanket to keep warm. No staff to help us since front desk was empty the whole time. Not recommended for anyone who is looking for a place to stay. 👎😠
Stayed 2 nights in Oct 2025

2/10 Terrible

Mitchell, London

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty not do to lack of cleaning. It is clear the owner had not put any money into the hotels upkeep. There was no hot water during my entire stay nor did the internet work properly. I would recommend Expedia consider delisting this property until it’s upgraded.
Stayed 7 nights in Oct 2025

6/10 Okay

Joao

Disliked: Room comfort
We stayed for 2 nights.The location is great, just 5 min walking from Paddington station. Before the minimal interaction we had we Hotel staff, we can say they are not particularly friendly although helpful. Our resting could be way better. Unfortunately the mattress was terrible and completely worn out. Also, the room walls could have a better sound proof isolation.
Stayed 2 nights in Oct 2025

4/10 Poor

Sara Maritza

Disliked: Staff & service, amenities, property conditions & facilities
This is a very old property with old everything. The mattresses have springs, very uncomfortable for me. At check in. I was not offered Wi-Fi and I forgot to ask. Two days later, I tracked down housekeeping and finally received new Wi-Fi network and Password. Posted information inside room was outdated. If you shower before 7:30am you will have an ice cold shower. Housekeeping turns on the boiler at 7:30 A.M. The toilet seat is wonky and slips off to one side while using it, very annoying. For me, the only thing going for this property is the closeness to Paddington tube station/train
Stayed 5 nights in Oct 2025

8/10 Good

Bruce

Liked: Cleanliness
Clean and central
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Stayed 4 nights in Sep 2025

2/10 Terrible

Viditi

Business traveller
Disliked: Property conditions & facilities
There was no water in the shower and the basin.
Stayed 1 night in Sep 2025

6/10 Okay

Hermann

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

General

Los recepcionistas muy mal voluntad, y malos tratos. La cama mala, colchón todo vencido. Baño bueno, ducha caliente. Todo muy limpio.
Stayed 4 nights in Sep 2025

6/10 Okay

Khalid A.

Liked: Cleanliness, room comfort
Disliked: Staff & service
They do not have refregrator for diabetic ansiline peps to keep on.
Stayed 1 night in Sep 2025

4/10 Poor

Filomena

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I liked about this hotel is the location and proximately to the subway station, restaurants and stores. Staff did a good job of cleaning the room. The room was dated and moldy, bed was uncomfortable, no hot water, no staff available after the morning, shotty Wi-Fi, only two poor quality towels were provided for the entire day, no hand towels, and no hair blow dryer. If there was a situation no one was on the premise after the morning cleaning. Not good!
Stayed 4 nights in Aug 2025

6/10 Okay

Alvin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No Tea Service in the Room a must for a London Hotel! No Breakfast even though it said Breakfast. No One at the Front Desk.
Stayed 5 nights in Aug 2025

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shower stupid. kettle, burnt elements. no milk. Nobody on the desk to try and work things out.
Stayed 2 nights in Aug 2025

4/10 Poor

jason

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We booked this property as the price was reasonable, we went to check in but nobody was there, there was a post it note on the front door saying go next door for check in which we did and greeted by an extremely rude man, there was mot hot water on the 1st day of stay and the property in my opinion was in a poor state of repair and Very dated however the room was clean here was an extractor fan cover missing in the bathroom exposing live cables amongst other issues, we wanted to report this on our stay but there was no staff at the property, ii reported this to Expedia who I wil say were very helpful in offering us alternative accommodation
Stayed 2 nights in Aug 2025

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was my biggest issue. The connection wasn’t working at certain times.
Stayed 11 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

John

Was ok for the price
Stayed 14 nights in Jul 2025

4/10 Poor

Steven

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Sorry but the property, is dated , needs a freshing up , an upgrade . Nothing is inviting. Stair carpet is tired , the rooms are tired , the bathroom needs clearing , mould is visible. Beds well they needed renewing. Sheets were clean , but the covers are disgusting , they are stained even the replacement one one was bad . Coffee andvtea need looking at , no milk , no spare pillows . . So this hotel need some serious looking at.
Stayed 3 nights in Jul 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Good location. Needs updating. Great price.
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Stayed 2 nights in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for.

No hot water in the bathroom. Not the sink, or the shower. Despite letting it run for an extended period as advised. The bathroom was also filled with mold. This is a discount, low priced hotel so I don't expect too much. But I just want other people to know what to expect.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Disliked: Property conditions & facilities
In an area close to Paddington Station , good! Room had a 2 sq metre piece of carpet which was soaked with water when I walked into the room, and the hot water tap in the shower which was totally non functional.
Stayed 1 night in Jun 2025

2/10 Terrible

Andy

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Jun 2025