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Novotel London Paddington

4.0 star property

Photo gallery for Novotel London Paddington

Front of property – evening/night
Terrace/patio
Exterior
Breakfast, lunch, dinner served; international cuisine
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Hyde Park
    ‪14 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • Kensington Palace
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(67 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(31 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

London

A stay at Novotel London Paddington places you in the heart of London, within a 5-minute drive of Hyde Park and Madame Tussauds Wax Museum. .This eco-certified hotel is 1.2 mi (1.9 km) from Lord's Cricket Ground and 1.2 mi (2 km) from Portobello Road Market.

What's nearby

  • Hyde Park - 14 min walk - 1.2 km
  • Lord's Cricket Ground - 16 min walk - 1.4 km
  • Oxford Street - 5 min drive - 2.7 km
  • Westfield London Shopping Centre - 6 min drive - 3.6 km
  • Kensington Palace - 8 min drive - 2.0 km

Getting around

  • London (QQP-Paddington Train Station) - 9 min walk
  • Paddington Underground Station - 9 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Costa Coffee - ‬5 min walk
  • ‪Bondi Green - ‬5 min walk
  • ‪Pearl Liang - ‬3 min walk
  • ‪The Prince of Wales - ‬6 min walk
  • ‪The Union Bar & Grill - ‬3 min walk

About this property

Novotel London Paddington

Eco-certified hotel with a fitness center and a sauna
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 206 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy international cuisine at Elements, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in London? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and meeting rooms.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Elements - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1004 reviews
Rating 8 - Good. 319 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Jun 2025

10/10 Excellent

Baohui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very conveniently located and is only a few minutes from London Paddington Station by walking. The Sheridan Square area has several very good restaurants and a supermarket. The staff of the hotel is very helpful too.
Stayed 7 nights in May 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, quick check in, clean spacious rooms, very quiet, very comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Dandan

Travelled with partner
Liked: Cleanliness, amenities
The hotel is not too far from the train station, good transport to the city. While when we were checking at the hotel at 2:55pm (checking time was at 3pm), the guy who worked at the receiption, intentionaly delay our checking knowing that we arrived from internation, leaving us to sit there for more than 20 min (imagine after long flight) while he was disapeared from the desk, we have to recheck with another staff to see what was going on, apperantely he was doing handover his shift... That is not a very professional behavier! Dissappointed!!
Stayed 6 nights in May 2025

10/10 Excellent

Collette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Parshad was extremely helpful on the front desk and helped arrange a room near the lift for my elderly mother. He is a real asset to the hotel. Dinner was very nice and service excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a warm welcome. Friendly efficient staff & a super clean hotel to stay. Thank you .
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Good hotel, rooms starting to be a bit dated

The hotel is in a great spot, near Paddington station and by the canal. It was clean and we had good service. The restaurant area was modern, but the rooms are getting a bit dated. It was nice to pop to the pool and sauna but it is small, so difficult to use for much more than a dip once anyone else was there.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location too!
Stayed 1 night in May 2025

8/10 Good

kenneth

Stayed 5 nights in May 2025

10/10 Excellent

Kaitlynn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Stayed 2 nights in May 2025

8/10 Good

Andrew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Gym was ggreat pool facilities great
Stayed 2 nights in May 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were in an unrenovated room. Odd to have toilet separate with no basin, but mostly the room was fine; clean and quiet. The biggest issue; the bed and pillows. The mattress was too soft (old), and the pillows really couldn’t be called pillows. They were comprised of lumpy bits covered by a pillowcase; absolutely no support at all.
Stayed 1 night in May 2025

4/10 Poor

Gwen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option close to Paddington station

Stayed here for one night with my wife and son. A sofa bed was provided for my son which was great. No complaints really
Stayed 1 night in May 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Comfortable and safe.
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite Hotel

Great hotel. Stay every time we got to London. Convenient for onward travel & sightseeing but not as noisy with being away from many roads. It's being renovated at the moment so not all rooms done, but still comfortable. The bar/restaurant area is lovely. Breakfast was a full range of hot & cold foods & drinks. Swimming pools, sauna & steam room was great to use after a day of walking around the city. Staff are very friendly, helpful & professional. Always ready to answer any questions.
Stayed 3 nights in May 2025

8/10 Good

Kate

Business traveller
Liked: Cleanliness, staff & service
Excellent location - quiet and safe - with plenty of coffee shops and restaurants close by. I would stay again. Check-in was not until 3pm, but the hotel can store your luggage. Next time I will pack my own towels and buy a nice pillow.
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Stayed 1 night in Apr 2025

6/10 Okay

Phoebe

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice area but the bathroom seems a bit outdated and the shower has leak. The bed sheet is rough and has pilling. Breakfast was average.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laniesha

Stayed 3 nights in Apr 2025

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and 5 minute walk to the Tube and 45 minute walk Piccadilly area. Hotel area had food options and small grocery. Room small for family but you’re not there to hang out in the room. Staff friendly and accommodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pamela, EVANSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for what we had planned. Room was adequate. Hotel vibe is chic. We enjoyed our stay.
Stayed 2 nights in Apr 2025