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Novotel London Waterloo

4.0 star property

Photo gallery for Novotel London Waterloo

Minibar, in-room safe, desk, blackout curtains
Exterior
Exterior
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
113 Lambeth Road, London, England, SE1 7LS
  • Place, Thames River
    ‪3 min walk‬
  • Place, St. Thomas' Hospital
    ‪6 min walk‬
  • Place, London Eye
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(42 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed (Premium)

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(39 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

London

A stay at Novotel London Waterloo places you in the heart of London, within a 15-minute walk of London Eye and Westminster Bridge. .This family-friendly hotel is 0.6 mi (1 km) from Westminster Abbey and 0.9 mi (1.5 km) from Big Ben.

What's nearby

  • Thames River - 3 min walk - 0.3 km
  • St. Thomas' Hospital - 6 min walk - 0.6 km
  • Westminster Bridge - 11 min walk - 0.9 km
  • Westminster Abbey - 12 min walk - 1.1 km
  • London Eye - 12 min walk - 1.1 km

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬6 min walk
  • ‪Florentine Trattoria - ‬8 min walk
  • ‪Mezemiso - ‬5 min walk
  • ‪Hotel Novotel London Waterloo Bar - ‬1 min walk
  • ‪The Pineapple - ‬6 min walk

About this property

Novotel London Waterloo

Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 187 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, Elements, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Elements - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 24 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Lorna

Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean, spacious room, centrally located, walkable, close to bus stops and the river.
Stayed 5 nights in Nov 2025

8/10 Good

sergio

Stayed 4 nights in Nov 2025

8/10 Good

Shrithi

Stayed 3 nights in Dec 2025

10/10 Excellent

Ali Mohamad

Stayed 5 nights in Nov 2025

10/10 Excellent

Sissy

Stayed 5 nights in Nov 2025

6/10 Okay

Martin

Travelled with family
The room is small as it has an additional sofa bed. We have to take turns to open our luggage.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Edelisa, North Hills

Stayed 10 nights in Oct 2025

10/10 Excellent

Elisa

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel céntrico para movilizarse rápidamente a los atractivos cercanos
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 3 nights in Oct 2025

6/10 Okay

Taimi Saara Selina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room wasn’t the cleanest. Service ok.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shruthii

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and AC
Stayed 3 nights in Oct 2025

8/10 Good

Joyce, Midland

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, comfortable bed, breakfast nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Erind, Staten Island

Stayed 6 nights in Oct 2025

10/10 Excellent

Daniella

Stayed 4 nights in Oct 2025

10/10 Excellent

Dhruti Shitalkumar

Liked: Cleanliness
Good economic
Stayed 5 nights in Jun 2025

8/10 Good

Pashmeena

Travelled with family
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was particularly helpful in giving directions, making travel arrangements, and providing storage for our luggage. It was in walking distance of the Eye, Parliament, Buckingham palace and many other sites. A clean, quiet, comfortable place.to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive room is spacious, allowing for a comfortable stay with 2 occupants. The bathroom aesthetics is on par with a 5 star hotel. Pros: - bus station within walking distance - slippers, bathrobe, and toiletries provided - TV has chrome cast - refillable glass bottle for water dispenser - coffee and tea bar available for purchase - reception attentive and very patient - housekeeping daily and upon request Cons: - gym has limited equipment and is very small - one key card eventually stopped working but they did fix it upon request - housekeeping ignoring our door signs (do not clean room today sign) and attempted to open our door when we were inside - glass cups provided inconsistently changed (sometimes 1 and not the other) - pillows sink in - towels are rough (except one day) Overall, I would come back regardless of the cons. The hotel is almost just as amazing as a 5 star hotel.
Stayed 6 nights in Oct 2025

8/10 Good

Miguel Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms, the staff was absolutely wonder and so accommodating! We enjoyed bei by able to walk to nearby shops, parks and tourist attractions. Will definitely stay again someday!
Stayed 2 nights in Jul 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as a whole is attractive and well maintained. The surrounding area is convenient in terms of location, transportation, food and entertainment options. I had minimal interactions with staff but they were all courteous, competent and attentive. My room was stylish and comfortable in addition to being clean and in good order. The only area of improvement is Wi-Fi service. Unless you sign up for a “free” account, you are only afforded basic service. The bandwidth of the basic service is putrid. It does not support streaming media or even basic web interactions. I measured the speed multiple times and never saw throughput at higher than 1.4 Mbps. This is barely dial up speed. Even after submitting to requirement to create an account, the bandwidth was still lacking. It is unfortunate to disregard or leverage such an important service in 2025.
Stayed 3 nights in Sep 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and accommodating, but the overall condition and cleanliness of the hotel was poor. The A/C struggled to work as well. The food served in the restaurant/bar was below average and the area that surrounded the hotel didn’t offer any sort of eateries. I wouldn’t stay here again.
Stayed 5 nights in Sep 2025