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Pan Pacific London

5.0 star property

Photo gallery for Pan Pacific London

Indoor pool, pool loungers
Fitness facility
City view
2 bars/lounges
Ballroom

Popular amenities

  • Bar

Explore the area

Map
80 Houndsditch, London, England, EC3A 7AB
  • Tower of London
    ‪11 min walk‬
  • London Bridge
    ‪16 min walk‬
  • Tower Bridge
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mobility Accessible

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, Mobility Accessible

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate)

  • 104 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

City view

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bishopsgate)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Bishopsgate)

  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pan Pacific)

Suite (Pan Pacific) | City view

Suite (Pan Pacific)

  • 119 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Walbrook)

Room amenity

Suite, City View (Walbrook)

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Devonshire)

Designer toiletries, hair dryer, bathrobes, slippers

Suite (Devonshire)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
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4.8 out of 5, Exceptional, (634)
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About the area

London

A stay at Pan Pacific London places you in the heart of London, within a 5-minute drive of Tower of London and London Bridge. .This luxury hotel is 1 mi (1.6 km) from St. Paul's Cathedral and 1.3 mi (2 km) from Tower Bridge.

What's nearby

  • Tower of London - 11 min walk - 1.0 km
  • London Bridge - 16 min walk - 1.4 km
  • Tower Bridge - 17 min walk - 1.5 km
  • St. Paul's Cathedral - 19 min walk - 1.6 km
  • London Eye - 7 min drive - 3.6 km

Getting around

  • Liverpool Street Station - 2 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬2 min walk
  • ‪Sushisamba - ‬2 min walk
  • ‪Pasta e Pizza at Eataly - ‬2 min walk
  • ‪Polo Bar - ‬2 min walk
  • ‪Gran Caffè Bar - ‬2 min walk

About this property

Pan Pacific London

Luxury hotel with a full-service spa and bars
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 237 individually decorated guestrooms, featuring minibars and espresso makers. 55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Straits Kitchen, a restaurant which specializes in Singaporean cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. English breakfasts are served on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
English breakfasts are available for a surcharge between 7:00 AM and 11:30 AM on weekends.
Straits Kitchen - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Ginger Lily Bar & Lounge - This bar serves light fare only. Open daily.
Straits Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 44 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (120 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (118 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (196 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 44.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 909 out of 1000 reviews
Rating 8 - Good. 65 out of 1000 reviews
Rating 6 - Okay. 19 out of 1000 reviews
Rating 4 - Poor. 3 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New modern close to all amenities
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Pan Pacific. Everything was perfect and the staff were brilliant. Special mention and thanks is due to Davide and Katerina who looked after us from arrival to departure!
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience. Great for adults and families
Stayed 4 nights in Apr 2025

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Still one of the best hotels Ive stayed in, in London
Stayed 1 night in Apr 2025

10/10 Excellent

Syeda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic as ever
Stayed 1 night in Apr 2025

10/10 Excellent

Riku

Stayed 1 night in Apr 2025

10/10 Excellent

Salimeh, san pedro

Liked: Staff & service
We absolutely love Louise at thr com
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2025

10/10 Excellent

Mordechai, MALIBU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in this part of London, and I was truly impressed. The hotel is amazing with excellent service throughout. There are plenty of great spots nearby for lunch or dinner, and the staff goes above and beyond to make you feel welcome. The room was very comfortable with great pillows, and many thoughtful touches made the stay feel extra special
Stayed 3 nights in Apr 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, they all made us feel special and they were very accommodating. The staff were very knowledgable and always willing to help. The room was always clean and cleaning staff did an amazing job. Beautiful skyline looking along London. Located to some lovely shopping areas and food spots. Location is close to central London but also far enough to feel like your in a quiet area of London away from the hustle and bustle of it all. Absolutely amazing hotel an can’t wait to stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kaelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stellar. The staff were excellent and attentive. Everything was well thought out and very anticipatory. This will be the only hotel I stay in when I visit from this day forward.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night at the Pan Pacific with baby

A wonderful stay as always. It was the first time we brought our son and the hotel provided everything we needed, from a baby bath to steriliser.
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, amazing service

Stayed 3 nights in Apr 2025

10/10 Excellent

aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff
Stayed 2 nights in Mar 2025

8/10 Good

Bathsheba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel disappointing breakfast service

Lovely family weekend stay at Pan Pacific. The service was excellent and we loved the upgrade to a suite! The room was spacious and beautifully decorated. Lovely pool area and allocated children swim times. A few minor issues…I would have appreciated a small bed for my 2 year old instead of a travel cot with a lumpy mattress. Another disappointing thing was the service at breakfast. I ordered pancakes and porridge for my 2 children and a poached egg for my mum which never arrived. Luckily the children were able to have something they enjoyed from the buffet. Overall it was a pleasant stay and will be definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect luxury stay. This is our favourite location in London and again Pan Pacific did not disappoint. We had a fabulous room, it was immaculately clean and comfortable. All staff were warm and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class accommodations and service all around!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Konstantin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Mar 2025