Park Plaza County Hall London

4.0 star property

Photo gallery for Park Plaza County Hall London

Breakfast and dinner served, Italian cuisine
Executive Studio (London Eye View)
Reception
Penthouse, 1 Bedroom | Room amenity
Penthouse, 1 Bedroom | Room amenity

Popular amenities

  • Room service
  • Parking available
  • Bar

Explore the area

Map
1 Addington Street, London, England, SE1 7RY
  • London Eye
    ‪5 min walk‬
  • Big Ben
    ‪9 min walk‬
  • Westminster Abbey
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

Penthouse, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed, City View (Studio)

9.4 out of 10
Exceptional
(46 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed

Studio, 1 Double Bed (Room)

8.8 out of 10
Excellent
(43 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed (London Eye View)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed (London Eye View)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 Double Bed

Executive Studio (London Eye View)

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(90 reviews)
  • Sleeps 2
  • 1 Double Bed

Junior Suite (1 Double)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 Double Bed

Similar properties

About the area

London

With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and 3 minutes by foot from Florence Nightingale Museum. .This eco-certified hotel is 0.2 mi (0.4 km) from London Eye and 0.2 mi (0.4 km) from London Dungeon.

What's nearby

  • London Eye - 5 min walk - 0.4 km
  • London Dungeon - 5 min walk - 0.4 km
  • Big Ben - 9 min walk - 0.8 km
  • Westminster Abbey - 10 min walk - 0.9 km
  • Houses of Parliament - 10 min walk - 0.9 km

Getting around

  • Lambeth North Underground Station - 5 min walk
  • Waterloo Station - 8 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Primo Bar - ‬2 min walk
  • ‪Waterloo Grind - ‬2 min walk
  • ‪Lost Property Office - ‬3 min walk
  • ‪All Bar One Waterloo - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Park Plaza County Hall London

Eco-certified hotel with a 24-hour fitness center and a sauna
Park Plaza County Hall London offers 399 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 399 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab dinner at Atrio Restaurant and Bar, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in London? This hotel has 2356 square feet (219 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Atrio Restaurant and Bar - This restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available.
Atrio Restaurant and Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open 24 hours. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Danish, Dutch, English, Filipino, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 50 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrio Restaurant and Bar
  • Atrio Restaurant and Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,356 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 per person
  • Self parking fee: GBP 50 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Park Plaza County Hall London
Park Plaza Hall
Park Plaza Hall Hotel
Park Plaza Hall Hotel London County
Park Plaza London County Hall
Park Plaza County Hall London England
Park Plaza County Hall London Hotel London
Park Plaza County Hall London Hotel
Park Plaza County Hall Hotel
Park Plaza County Hall
Park Plaza County Hall London England
Park Plaza County Hall London Hotel
Park Plaza County Hall London London
Park Plaza County Hall London Hotel London

Park Plaza County Hall London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1632 out of 2396 reviews
Rating 8 - Good. 528 out of 2396 reviews
Rating 6 - Okay. 138 out of 2396 reviews
Rating 4 - Poor. 59 out of 2396 reviews
Rating 2 - Terrible. 39 out of 2396 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 3 nights in May 2025

10/10 Excellent

Rainer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is super nice. Highly recommend
Stayed 2 nights in May 2025

10/10 Excellent

Maria Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
W
Stayed 6 nights in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good. I stayed there with my daughter. They gave us a room upgrade so there was plenty of space for two of us in the room. Substantial breakfast options. Short walk to Waterloo and Westminster tube stations. Handy to many London attractions. Staff were helpful and courteous. Overall better than many other London hotels that I have stayed in. I will come here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kellie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a few times now and I really like how close it is to many attractions. Waterloo station is a short walk and has some good options for dining. The hotel is family friendly and the breakfast is excellent. On this occasion I did not get a VIP room upgrade, perhaps none were available.
Stayed 1 night in Mar 2025

10/10 Excellent

harjit

Stayed 7 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Lovely room
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Asif

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The Park Plaza County Hall boasts a convenient location near the London Eye, Westminster, and Waterloo Station, ideal for sightseeing. However, its 4-star billing is grossly misleading—our experience was 2.5–3-star at best due to severe maintenance and service failures. On our final morning, a neglected plumbing issue caused the toilet to overflow, flooding our bathroom with fecal matter and wastewater. This was a disgusting and traumatic health hazard for my family, especially my three children (aged 8, 14, and 16), ruining our first UK trip. The hotel offered no assistance during this crisis. Staff were indifferent, with the checkout attendant dismissively saying, “OK, have a good day,” despite our distress. We had to scramble to move belongings to our second rented room, without which we would have missed our train out of London. This forced us to skip our planned family breakfast. Other issues included missing hand soap, stained linens, and a gurgling toilet throughout our stay, pointing to systemic neglect. With London’s excellent transport options, invest in a hotel where management prioritizes maintenance and shows empathy for guests. This was a costly disappointment we’ll never forget for the wrong reasons.
Overflowing toilet due to lack of plumbing maintenance in the building
Stayed 3 nights in Apr 2025

10/10 Excellent

Aaron, Menifee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to a lot of the tourist destinations. Walkability to the Underground to get around all of London. Very central location. Will stay here again when traveling back to London.
Stayed 7 nights in Apr 2025

4/10 Poor

Vivienne Ofosuhemaa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property seems convenient but the people are terrible. Very mean and stiff no effort to assist what soo ever.
Stayed 2 nights in Mar 2025

10/10 Excellent

kim-loan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds . Real black-out curtains. Soundproof windows. Excellent location , short walking distance to Waterloo train-underground station. I got a room with a kitchenette ( microwave, dinnerware , sink with dishwasher soap. Two restaurants onsite polite and helpful staff I recommend Plaza Hotel County Hall for your londonian stay
Stayed 6 nights in Apr 2025

10/10 Excellent

Liangyu

Stayed 3 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I had a good experience from the moment we arrived to when we left the next day. We were upgraded to a junior suite and a bottle of wine left for us in the room. The staff were all very polite and accommodating and will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Location Location Location

Breakfast was good. Food in the restaurant was so so. Food in the bar was good. Great location to all of central London. Big Ben. London eye. Graffiti tunnel. Westminster Abby. Buckingham palace. Piccadilly circus. Trafalgar square.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Maurizio Cristian

Travelled with family and small children
Liked: Staff & service, amenities
.
Stayed 5 nights in Apr 2025

4/10 Poor

Rory, Dublin

Travelled with family and small children
We booked a top-floor penthouse room for over £600 for the night. When we arrived the room was set-up with the sofa turned down as a sofa-bed - rather than with a baby's crib as requested. In addition doors to access the balcony were locked - it took three phone calls to the front desk to eventually have them opened - 3 hours later - meaning we couldn't sit outside on the balcony we paid for on what was a beautiful sunny afternoon. Very disappointing given the price.
Stayed 1 night in Apr 2025

8/10 Good

Prashant

Stayed 6 nights in Mar 2025

10/10 Excellent

Jennie

Stayed 2 nights in Apr 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for exploring London 💂

Okay, here's a review of a hypothetical two-night stay in London, hitting all your points: Fantastic London Base! Just back from a wonderful two-night stay in London and couldn't be happier with our choice of accommodation. Location was absolutely key for us, and this place delivered in spades! Being just a stone's throw from a tube station made zipping around London to see all the sights incredibly easy and efficient. Our room was spotlessly clean and very tidy – a real pleasure to come back to after a busy day exploring. It was also surprisingly well-equipped, with everything we needed for a comfortable stay. The staff were genuinely friendly and helpful, always ready with a smile or to offer directions and advice. They really added to the positive atmosphere of the place. And the best part? It was all very reasonably priced for a London stay! We felt we got excellent value for money. If you're looking for a clean, convenient, and friendly base to explore London without breaking the bank, I highly recommend this place. We'll definitely be booking again on our next visit!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mosunmola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vaca

Able to check us in early after a 10hr flight. Room was spacious after we upgraded. Staff was very helpful
Stayed 1 night in Mar 2025

8/10 Good

Rizza

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente lugar para hospedase.
Stayed 3 nights in Apr 2025