See all properties
Save

Park Plaza London Riverbank

4.0 star property

Photo gallery for Park Plaza London Riverbank

Bar (on property)
Suite, 1 Bedroom, Balcony, River View
Executive Room, 1 Double Bed, River View
Exterior
Suite, 1 Bedroom, Balcony, River View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning

Explore the area

View map
18 Albert Embankment, London, England, SE1 7TJ
  • Big Ben
    ‪15 min walk‬
  • London Eye
    ‪17 min walk‬
  • Buckingham Palace
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(89 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(49 reviews)
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(58 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Double)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(119 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Bar (on property)

Park Plaza London Westminster Bridge

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 5,150 reviews
The price is NZ$448
includes taxes & fees
12 Oct - 13 Oct
Park Plaza London Westminster Bridge

About the area

London

Located in London (London City Centre), Park Plaza London Riverbank is within a 15-minute walk of Westminster Abbey and Houses of Parliament. .This eco-certified hotel is 0.8 mi (1.2 km) from Westminster Bridge and 1.1 mi (1.8 km) from Big Ben.

What's nearby

  • Westminster Abbey - 12 min walk - 1.1 km
  • Big Ben - 15 min walk - 1.3 km
  • London Eye - 17 min walk - 1.4 km
  • Buckingham Palace - 5 min drive - 2.4 km
  • Trafalgar Square - 5 min drive - 2.4 km

Getting around

  • Vauxhall Station - 9 min walk
  • Lambeth North Underground Station - 14 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬1 min walk
  • ‪Mezemiso - ‬1 min walk
  • ‪City Cafe - ‬11 min walk
  • ‪Bao Yum - ‬11 min walk
  • ‪Tamesis Dock - ‬1 min walk

About this property

Park Plaza London Riverbank

Riverfront hotel with a fitness center and a sauna
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 645 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Chino Latino, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1675 out of 2775 reviews
Rating 8 - Good. 600 out of 2775 reviews
Rating 6 - Okay. 281 out of 2775 reviews
Rating 4 - Poor. 130 out of 2775 reviews
Rating 2 - Terrible. 89 out of 2775 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jacob

Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 30 years of getting hotels in London near train stations, I realized we could get a room with a balcony overlooking the Thames. Park Plaza London Riverbank was the perfect hotel for the end of our five week trip to Ireland, Scotland and England. We loved just sitting on our balcony and watching the river traffic go by. I'd never realized how tidal the Thames was around Big Ben and Westminster. Our room was large, light and airy. Everything was automated with a single button turning on/off lights and curtains. The bathroom was quite large by European standards. The staff was always helpful. Great time in a great city.
Stayed 2 nights in Jun 2025

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Great hotel with great facilities! Restaurant is worth a visit too, fusion food with great views over the Thames. Pool, sauna and steam room are a real bonus for a central London location
Stayed 2 nights in Jun 2025

4/10 Poor

Nicolette, Hinesville

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
My bathroom area was not properly cleaned upon my arrival. I booked an executive room and the size was not upon to my executive standards
Stayed 2 nights in Jun 2025

10/10 Excellent

Sue-Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good sized rooms and comfy bed. Electric jug and fridge provided. No mini bar. Bathroom was roomy and had a separate bath. Rooms were quiet. Our view looked into an internal courtyard, which was boring. I'd ask for a river view next time. There was a nice bar, and entertainment on Saturday night. Restaurant was expensive so we ate at the lovely pub down the road.
Stayed 1 night in Jun 2025

10/10 Excellent

Blake

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful to a young family with a newborn baby and pet. Went out of their way to make all four of us feel welcomed and supported. We will definitely return to Park Plaza London Riverbank and spread the word to all of our friends and family. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Bruce, Brooklyn Park

Travelled with family
Liked: Cleanliness
Very good hotel
Stayed 8 nights in Jun 2025

4/10 Poor

naveed

Stayed 3 nights in Jun 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good customer service for the limited stay that we had at the property. We were only there for 24 hours. We were a little disappointed that we didn't get much of a river view from the front window from just the 4th floor due to the trees. We did not really have the time to ask if there was a similar room available another couple of floors up. Location was ideal for what we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night, liked the service, and pool and fitness facilities and breakfast choice was excellent. Will return. Water in room was good idea in the heat and room and beds very comfortable. Couldnt hear any noise at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

CESAR, aventura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is super friendly. Great for families and amazing location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Swagata, Frankfort

Liked: Cleanliness, amenities, property conditions & facilities
The location was awesome. The view from my hotel room was great I could see many iconic places along River Thames, like London Eye, Big Ben, and Westminster Abbey. The room itself was big and well-equipped with most modern amenities. Was only lacking a microwave oven. The general premises of the hotel were just as great. Everything spanking neat and clean. The hotel staff were nice and courteous, and professional as well. They are always there to help and assist you with any needs, and they will drop off at your door anything you would even half want. If I have any complaints at all, that would be this. While the breakfast was good and comprehensive, I wish they had varied it by the day of the week or something like that. It got a little boring after the first day. In the minimum, I would suggest adding a section with a chef cooking fresh ethnic food, and this could switch every day with a different style of cuisine (e.g., fresh omelet one day, fresh dosa the next, etc.).
Stayed 4 nights in Jun 2025

10/10 Excellent

Gavin

Stayed 7 nights in May 2025

6/10 Okay

Brittany

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I really hate to leave this kind of review because the staff here were genuinely kind and accommodating when I brought up my concerns. The hotel is in a beautiful, walkable area and the building itself looks lovely from the outside. The front desk team and doorman were welcoming, and I appreciated how quickly the manager acted to help when I raised an issue. That said, cleanliness is a non-negotiable for me—and unfortunately, my experience missed the mark. On my second night, I noticed the main showerhead was covered in black mold, and the additional shower fixtures had significant limescale and buildup. I was mortified realizing I had already showered with it the night before. Room service initially offered to clean it on the spot, but I declined and asked to speak with management. The manager kindly upgraded me to a different room, which I truly appreciated. However, the new room smelled heavily of cigarettes, and while it had windows, they didn’t open—so there was no way to air it out. It also felt dusty and not properly vacuumed, especially under the bed. I didn’t feel comfortable using the in-room appliances like the water kettle, which had visible buildup inside. Although I was told it was just limescale, the lack of attention to detail made me uneasy. The hotel has potential, and I want to stress how lovely the staff were—but until the cleanliness and air quality issues are addressed, I personally wouldn’t return.
Stayed 2 nights in Jun 2025

10/10 Excellent

HUGO

The location was great (walking distance to the London Eye and Westminster) and the
Stayed 3 nights in Jun 2025

10/10 Excellent

Ahmad

Stayed 8 nights in Apr 2025

10/10 Excellent

Ishrat

Stayed 3 nights in May 2025

2/10 Terrible

Robin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with an additional bed, but they failed to provide this on arrival. Staff acknowledged that this was noted but blamed a staff member that had left for not updating records. Room wasn't clean, very dusty and not vacuumed. During our 5 day stay we had to ask housekeeping to replace basic items daily, including towels, face cloths, tea bags, cups, glasses etc. A 3 star Hotel at the most.
Stayed 6 nights in Jun 2025

6/10 Okay

Gillian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Location was just okay, but a lot of construction around which made walking more challenging with a family. The floors in the room were very dirty. Every time feet or socks touched the bed there was hair and dust put onto the blankets that was there from the moment we walked in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mutsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice premium hotel
Stayed 1 night in Jun 2025

8/10 Good

robert

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very nice, clean and close to everything…
Stayed 3 nights in Jun 2025

10/10 Excellent

Tsegaye

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Marilyn, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, room service, quiet helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Vinicius

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025