Quick stop into London on our transit to the Caribbeans, the property is well located of close proximity of Terminal 2 and 3, approx 30 mins bus ride at a fee of 3 pounds per person from the hotel, we were disappointed to be advised upon arrival into Heathrow that the property does not provide shuttle services from the airport to the hotel after calling the hotel, which is different to what is adverted under the hotels details on hotels.com
Beds are a big plus for us, we found the bed at the hotel to be very uncomfortable. The ironer was not in good working condition, we had to fiddle with the cord to get it working.
On the positive side, hot water is very good, breakfast was super with good buffet options and fruits, staff were super friendly and very helpful.