Sheraton Skyline Hotel London Heathrow

4.0 star property

Photo gallery for Sheraton Skyline Hotel London Heathrow

Property amenity
Cocktail bar, poolside views, open daily
Exterior
Cocktail bar, poolside views, open daily
Club Room, Club lounge access, Guest room, 1 Queen | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Bath Road (A4), Hayes, England, UB3 5BP
  • Place, Airport Bowl
    ‪5 min walk‬
  • Place, Cranford Countryside Park
    ‪19 min walk‬
  • Place, Wembley Stadium
    ‪34 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪5 min drive‬

Room options

Club Room, Club lounge access, Guest room, 1 Queen

8.8 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(88 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Double Beds

8.2 out of 10
Very good
(68 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hayes

With a stay at Sheraton Skyline Hotel London Heathrow in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Twickenham Stadium. .This hotel is 10.7 mi (17.2 km) from Kensington High Street and 11.5 mi (18.5 km) from Wembley Stadium.

What's nearby

  • Airport Bowl - 5 min walk - 0.4 km
  • Cranford Countryside Park - 19 min walk - 1.6 km
  • Windsor Castle - 14 min drive - 17.8 km
  • LEGOLAND® Windsor - 18 min drive - 24.5 km
  • Wembley Stadium - 34 min drive - 27.4 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 11 min drive

Restaurants

  • ‪Caffè Nero - ‬11 min drive
  • ‪Pret A Manger - ‬9 min drive
  • ‪LEON - ‬9 min drive
  • ‪Trunk Bar & Restaurant - ‬5 min walk
  • ‪Bijou Bar - ‬6 min walk

About this property

Sheraton Skyline Hotel London Heathrow

Suburban hotel with 2 restaurants and a 24-hour fitness center
Sheraton Skyline Hotel London Heathrow offers 350 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features shopping on site, wedding services, and a television in a common area.
Enjoy Indian cuisine at Madhus Heathrow, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Hayes? This hotel has 18148 square feet (1686 square meters) of space consisting of a conference center and 17 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Madhus Heathrow - This restaurant specializes in Indian cuisine and serves dinner only.
Sports Bar and Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Sky Bar - This poolside cocktail bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This coffee shop serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: GBP 17.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Madhus Heathrow
  • Sky Bar
  • Sports Bar and Grill
  • Starbucks

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,148 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (190 centimetre wide door)
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 12
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 12 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the amount of your stay as well as a deposit for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heathrow Skyline Sheraton
London Heathrow Sheraton Skyline
London Sheraton Skyline
Sheraton London Skyline
Sheraton Skyline Hotel London
Sheraton Skyline Hotel London Heathrow
Sheraton Skyline London
Sheraton Skyline London Heathrow
Skyline Hotel London Heathrow
Skyline Sheraton Heathrow London
Hayes Sheraton
Sheraton Hayes
Sheraton Skyline Hotel London Heathrow Hayes
Sheraton Skyline London Heathrow Hayes
Sheraton Skyline Hotel London Heathrow Hotel
Sheraton Skyline Hotel London Heathrow Hayes
Sheraton Skyline Hotel London Heathrow Hotel Hayes

Sheraton Skyline Hotel London Heathrow Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 556 out of 1118 reviews
Rating 8 - Good. 250 out of 1118 reviews
Rating 6 - Okay. 163 out of 1118 reviews
Rating 4 - Poor. 81 out of 1118 reviews
Rating 2 - Terrible. 68 out of 1118 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was good and close to Heathrow Airport. The room was extremely hot and after asking for a thin bedsheet and for someone to check A/C no one was sent to address the issue.
Stayed 2 nights in Oct 2025

8/10 Good

Susan, New Braunfels

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were friendly.
Stayed 1 night in Oct 2025

8/10 Good

Torbjorn

Business traveller
Liked: Staff & service
A huge variety of food, both buffet and things that could be ordered
Stayed 3 nights in Oct 2025

8/10 Good

Peter

Stayed 1 night in Nov 2025

8/10 Good

Nahida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Meeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Avia

Stayed 1 night in Nov 2025

8/10 Good

Basil

Stayed 1 night in Aug 2025

4/10 Poor

Susan

Liked: Cleanliness, staff & service, amenities
The staff were great but my room was looking a bit tired & needed an update. The kettle was missing, so I had to ask for a replacement. The cover on the heating/air was missing so I couldn't adjust the settings. Luckily the temperature was perfect for me but if I had wanted to adjust it, I wouldn't be able to figure it out. The shower stall was tiny. I'm not a large person but even for me it was a tight fit. I had to wash my hair whether or not I wanted to or not because there was no way to adjust the angle of the spray head. The veneer on the bathroom cabinets was peeling away at floor level and the light switch for the bathroom was along the hallway by the entry door. I've stayed here before but this time was a big disappointment. There are so many choices at LHR, so for me it doesn't make any sense to choose this hotel another time.
Stayed 2 nights in Oct 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Amenities, property conditions & facilities
Checked by a very nice member of staff. The room was large and had a very comfortable bed. Switch on the LG large TV but it had no signal so none of the channels worked. I called reception to request an engineer visit. After one hour no engineer had arrived to fix the TV so I called reception again and they apologised and said they would follow up with the engineer. After a further 40 minutes still no engineer so l called again and eventually after waiting Ihr 50 minutes the engineer arrived and fix the tv by resting the box. The room has a fridge which was good but it wasn't that cold. The shower had a good water pressure and there was a shaving mirror. The Club Lounge was large and offered cold drinks throughout the day until it closed at 11pm but like fridge in my room the drinks were not that cold. Coffee machine was excellent. The breakfast was very average with no bacon, fried eggs and no hash browns. The Sausages and tomatoes were nice and good quality. No little jars of Jam and they had ran out of bread. The WiFi was ok but not very fast. Overall this is a nice hotel but if they improved the service and replaced breakfast items when they ran out in a timely manner it would be an excellent choice when staying at Heathrow. I wasn't offered any compensation for the TV issues which was disappointing. I wasn't offered any room charge but I did request a room change when I found the tv was not working but this was refused.
Stayed 1 night in Oct 2025

8/10 Good

steve

Travelled with partner
Liked: Staff & service, amenities
Room was a little tired a few hairs found in the bathroom
Stayed 1 night in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t take breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was convenient to Heathrow and worked well for me.
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Rooms in desperate need of renovation
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Stayed 1 night in Oct 2025

10/10 Excellent

Shawnna

Travelled with family
Liked: Cleanliness, room comfort
The shower has no water pressure whatsoever and you either get really hot water or really cold water back and forth. The bed was comfortable. The room is big for Europe.
Stayed 1 night in Oct 2025

8/10 Good

Gustavo R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was really close to our terminal only downside is that they have no shuttle service to airport. Indian restaurant was as good as advertised on reviews !
Stayed 1 night in Oct 2025

10/10 Excellent

Yaldaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely helpful and issues were resolved fast
Stayed 7 nights in Oct 2025

10/10 Excellent

Avtar

Business traveller
Liked: Cleanliness, staff & service
Clean room however the temperature did not go over 22 Mentioned to Craig engineer at reception so sent a tech to look at it but I guess it might not be an easy fix. Perhaps yours could be looked into
Stayed 2 nights in Oct 2025

4/10 Poor

ALEXIS

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

8/10 Good

REYNALDO

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is near to the airport. Room needs more updating and cleaning. Staff friendly but needs more improving. There is an Atrium that you can sit outside and have a drink, but the ambiance is not pleasing that needs to update.
Stayed 1 night in Oct 2025

6/10 Okay

Jay

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel needs upgrade and maintenance. It is old , outdated and equipment do not work. Air conditioning was not working, bath extractor fan was broken, beds were in bad shape. As a family, it is hard to unwind after long exhausting day.
Stayed 1 night in Oct 2025

4/10 Poor

Charankumal

Stayed 1 night in Oct 2025

2/10 Terrible

sayf

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very rude, we asked if there is a lounge or a place that we can sit together later at night when the restaurant is closed and they said no but you can stay in the lobby as long as you want. An hour later they came and started bothering us for being in the lobby this late, we were not drinking nor eating, and not making any loud noise. Very rude
Stayed 3 nights in Oct 2025