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Thistle London Heathrow Terminal 5

3.5 star property

Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Airport shuttle
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Thorpe Park
    ‪11 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪5 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sofitel London Heathrow

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4327)
The price is NZ$481
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Sofitel London Heathrow

About the area

West Drayton

Located in West Drayton (Heathrow Villages), Thistle London Heathrow Terminal 5 is within a 15-minute drive of Windsor Castle and Pinewood Studios. .This hotel is 7.5 mi (12.1 km) from Twickenham Stadium and 7.7 mi (12.4 km) from Thorpe Park.

What's nearby

  • Pinewood Studios - 8 min drive - 12.1 km
  • Thorpe Park - 11 min drive - 11.9 km
  • Windsor Castle - 11 min drive - 11.6 km
  • LEGOLAND® Windsor - 15 min drive - 17.5 km
  • Twickenham Stadium - 16 min drive - 11.6 km

Getting around

  • Station A Station - 6 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬8 min drive
  • ‪Gordon Ramsay Plane Food - ‬7 min drive
  • ‪BA Galleries Club Lounge North - ‬8 min drive
  • ‪Pret a Manger - ‬8 min drive
  • ‪Wagamama - ‬8 min drive

About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Make yourself at home in one of the 266 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.
For lunch or dinner, stop by Aviator Sports Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in West Drayton? This hotel has 5490 square feet (510 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 976 out of 2540 reviews
Rating 8 - Good. 924 out of 2540 reviews
Rating 6 - Okay. 371 out of 2540 reviews
Rating 4 - Poor. 137 out of 2540 reviews
Rating 2 - Terrible. 132 out of 2540 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with family
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 1 night in Feb 2025

8/10 Good

Paul

Stayed 1 night in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Property was OK for a one night in transit stay. However although the breakfast was great the food in the evening was disgusting. We ordered nachos and chicken strips. The Nachos looked and tasted like they had been put together by a five year old, globs of sour cream and other indescribable ingredients slopped onto a plate, no cheese, everything cold, had two chips an left the rest. The chicken strips were overcooked and there was three small strips for £9. Also left them, it was like eating beef jerky. Service was slow and unfriendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Camilla

Stayed 1 night in Feb 2025

10/10 Excellent

Lujaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Feb 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although called Terminal 5 hotel, the only transport option to the terminal is a pod service, which costs £8 each and can get busy with queues making it stressful. The Hoppa bus is not available and taxis cost around £28
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel with great airport view from the bar

Stayed the night before an early morning flight and it was ideal. Stayed here twice now and would again.
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for t5 at Heathrow. Comfy spacious rooms. Loving the driverless pods from t5 to hotel very ‘space1999’ 😀
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria, Walworth

Liked: Cleanliness, staff & service, property conditions & facilities
Easy place to stay before flight in morning
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea, Brooklin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for a quick stop when doing a stopover. Nothing fancy. Conveniently located next to the airport. Great location to visit Windsor Castle.
Stayed 1 night in Mar 2025

4/10 Poor

Bob

Tired and in need of extensive renovation
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Stayed 1 night in Feb 2025

8/10 Good

Lena

Stayed 1 night in Mar 2025

8/10 Good

Mohamed

Stayed 3 nights in Feb 2025

8/10 Good

rowan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, somewhat old feel to this hotel. Room was adequate if a little small. Breakfast was good and servers were very helpful. Would have liked a shuttle to the airport instead a £8 pod that takes less than 2 minutes.
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025