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Roland House

3.5 star property

Photo gallery for Roland House

Deluxe Studio
Lobby
LCD TV
Exterior
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry

Explore the area

View map
121 Old Brompton Rd, London, England, SW7 3RW
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Place, Hyde Park
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment.

Two Bedroom Apartment.

Two Bedroom Apartment.

  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Sofa Bed

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Lobby
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  • Washer
  • Dryer
  • Free WiFi
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The price is NZ$193
includes taxes & fees
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About the area

London

Located in London (London City Centre), Roland House is within a 15-minute walk of Natural History Museum and Victoria and Albert Museum. .This apartment is 0.7 mi (1.1 km) from Imperial College London and 0.9 mi (1.4 km) from Kensington High Street.
View more Apartments in LondonOpens in a new window

What's nearby

  • Natural History Museum - 9 min walk - 0.8 km
  • Victoria and Albert Museum - 12 min walk - 1.0 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Royal Albert Hall - 16 min walk - 1.4 km
  • Hyde Park - 18 min walk - 1.5 km

Getting around

  • Gloucester Road Underground Station - 6 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 25 min drive

Restaurants

  • ‪Club Lounge - ‬6 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪The Anglesea Arms - ‬7 min walk
  • ‪ESQ - ‬4 min walk
  • ‪Hjem - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Roland House

Apartment with a fitness center, near Kensington High Street
Roland House offers 94 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with rainfall showerheads.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the apartment include a fitness center.
Make yourself at home in one of the 94 individually decorated guestrooms, featuring refrigerators and microwaves. LCD televisions are provided for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 94 units
  • Access via exterior corridors
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 45 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 150 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Roland House Apartment London
Roland House Apartment
Roland House London
Roland House London
Somerset Roland Gardens Hotel London
Roland House London
Roland House Apartment
Roland House Apartments
Roland House Apartment London

Roland House Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 288 reviews
Rating 8 - Good. 114 out of 288 reviews
Rating 6 - Okay. 38 out of 288 reviews
Rating 4 - Poor. 21 out of 288 reviews
Rating 2 - Terrible. 12 out of 288 reviews

8.0/10

Cleanliness

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

tetyana

Liked: Cleanliness, room comfort
Excellent check- in and location. Really convenient for family as it also includes a small kitchenette. 7 min walking to underground, a short walk to natural history museum and other attractions.
Stayed 4 nights in Aug 2025

10/10 Excellent

APRIL

Liked: Cleanliness, property conditions & facilities
This was a great spot. It was clean and had everything we needed. The gym and laundry were nice to have!
Stayed 4 nights in Jul 2025

8/10 Good

Manon

Travelled with family
Liked: Cleanliness, room comfort

Very good

Great location with busses, underground, shops and cafes/restaurants just around the corner. People at reception were very friendly. Room was clean and functional for a family of 3. The bed was too soft for me, so I slept on the sofa bed, which was better. We had brought sleep masks, as I had read in other reviews that the blinds don't cover the entire window. The room was quite warm, so we had to take the duvets out if the covers, but then it was very comfortable. The hotel was very quiet. The only thing missing in the room was a piece of hand soap; we had to use shower gel instead to wash our hands. Overall a very pleasant stay and definitely value for money!
Stayed 2 nights in Jul 2025

10/10 Excellent

Viktoriya, Brooklyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Attentive friendly staff; Convenient area and lots options for dining Safe and close to park and underground
Stayed 3 nights in Jul 2025

8/10 Good

Breanne

Travelled with partner
Disliked: Amenities
We’ve stayed here 3x, felt this was enough to drop a review. It’s a decent hotel for the price, the kitchenette is a nice thing to have in spendy London and the room is spacious. The bed is fine, pillows could use some work (far too flat). In general, the place could use a little updating but if you aren’t super precious it’s fine. The rooms would benefit from a few small “comforts” - actual hand soap, a dry rack + cloth for dishes, a few more sets of silverware/dishes, etc. - that sort of small stuff would really make it feel more comfy for guests and doesn’t cost much for the hotel to provide. We’ll likely stay again at some point, the location is great and convenient for food, grocery, and transit.
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property was great as it was easily accessible by train and bus. The room was very neat and tidy and facilities were as advertised. The kitchenette was stocked with all cooking utensils, stove and fridge, but there was no cleaning sponge to wash dishes or a drying cloth/tea towel to dry off the dishes. Other than this, the experience was very good and we would recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isabella

Liked: Cleanliness, property conditions & facilities
Our stay here was absolutely brilliant. We arrived at 7 A.M. and we were able to check straight in which was so appreciated after a long night of travel. We also were able to store our luggage all day to get an extra day of exploring in. Fantastic amenities and room a big plus was the fan over the bed. Overall would definitely stay again
Stayed 1 night in Jun 2025

8/10 Good

nicola

Stayed 2 nights in Jul 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room, great property in a lovely area
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Stayed 3 nights in Jul 2025

8/10 Good

Shahrzad

Liked: Cleanliness, property conditions & facilities
The property needs more cleaning ladies for the hallways. Often the hallways were and the elevator were not as clean as they should be. They need to think about upgrading there extremely old elevators. But their location is the best.most reception people specially the lady are great. It is. lose to everything They need to concentrate on the clearness of the hallways and elevators
Stayed 7 nights in Jun 2025

10/10 Excellent

Ella

Stayed 2 nights in Jun 2025

8/10 Good

Lee-Ann

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for 2 nights from June 25th-27th. The room was spacious and had what I needed. The free laundry was a big bonus as I was on Day 8 and 9 of a 12 day trip and could use some fresh clothing. If I had one complaint, I was on the ground floor near the reception and the noise from people coming and going was a bit much especially late at night and early morning. But overall I would stay here again maybe just away from the reception area.
Stayed 2 nights in Jun 2025

4/10 Poor

Rania

Disliked: Cleanliness
The location is great – just an 8-minute walk from Gloucester Road Station, and the building has a gym, sauna, and jacuzzi. However, the apartment itself and the service leave a lot to be desired. The kitchen is very basic and needs improvement. The TV didn’t work, and there was no working phone – I couldn’t reach reception when needed. The floor was dirty, and the window shade didn’t block the sun at all, making it hard to rest. Guests are expected to take their own trash outside the building, which isn’t convenient. The gym is outdated and could use better equipment. Customer service was disappointing. When my son arrived, they refused to give him the key even though I was on the phone with them and had already provided my ID. Some of the staff were unhelpful and unprofessional zero trust Overall, a good location but poor service and facilities.. but it good price when high seasons.
Stayed 6 nights in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s a reasonable place to spend a few days, the kitchenette is suitable and the rooms are somewhat comfortable. I was initially in room 112 directly above the smoking area (noise and smoke) but the team were happy to move me to a different room. Pillows were of low quality, but not terrible. Would happily stay again, but would possibly choose somewhere else first.
Stayed 3 nights in Jun 2025

8/10 Good

Rebecca

Stayed 1 night in Jun 2025

4/10 Poor

Anna

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nandita, mayaguez

Great location and facilities! Very helpful staff.
Stayed 7 nights in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the studio apartment. Limited kitchen but fine for what I needed. 10 mins walk from South Kensington tube station. Plenty of supermarket express stores. I would return if I come back to this area.
Stayed 2 nights in May 2025

10/10 Excellent

Doreen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Stuart

Business traveller
Liked: Cleanliness, property conditions & facilities
As an alternative to a hotel room, this property is highly convenient and in a good, quiet location in South Kensington. However it is a bit ... unusual. First, photo ID is required at check-in -- the receptionist explained that this is in the confirmation email, but we checked together, and it is not. It is, however, in the terms and conditions on Expedia -- though low down, not in the 'special check-in instructions' section, and not especially obvious. Fortunately, they accepted a photo of my driving licence on my phone. My details also hadn't been passed through from Expedia, so I had to provide my address again. Second, at check-in guests are asked to sign 2 pages of fine-printed terms and conditions, which is pretty atypical for somewhere that is pitched as an alternative to a hotel. These conditions are quite bizarre -- including a promise that the apartment is being used for residential purposes and not a short-term let: that seemed pretty weird given that it they were providing it to me for a single night. The property itself was in mostly good condition. That said, it did seem odd for two days of shower gel and shampoo to be provided ... but no handwash. There were also no coat hangers in the wardrobe. Some of the outlet holes in the shower head were blocked with limescale. Overall, I will consider staying here again if it is considerably cheaper than hotels in the area, but I wouldn't otherwise rush to do so until some of these issues have been addressed.
Stayed 1 night in May 2025

10/10 Excellent

Yan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 7 nights in Apr 2025

8/10 Good

Yew

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025