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Sheraton Grand London Park Lane

5.0 star property

Photo gallery for Sheraton Grand London Park Lane

Meeting facility
Restaurant
Restaurant
Banquet hall
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service
  • Breakfast available

Explore the area

View map
Piccadilly, London, England, W1J 7BX
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Place, Piccadilly Circus
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Living room

Club Suite, 1 Bedroom, Non Smoking

  • 59 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Park View

32-inch plasma TV with digital channels, TV, pay films

Grand Suite, 1 Bedroom, Non Smoking, Park View

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 Double Bed

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Exterior
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  • Restaurant
4.5 out of 5, Wonderful, 1,010 reviews
The price is NZ$871
includes taxes & fees
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About the area

London

A stay at Sheraton Grand London Park Lane places you in the heart of London, steps from Piccadilly and Green Park. .This hotel is 0.3 mi (0.5 km) from Hyde Park and 0.4 mi (0.6 km) from Buckingham Palace.

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Buckingham Palace - 8 min walk - 0.7 km
  • Piccadilly Circus - 15 min walk - 1.3 km
  • Oxford Street - 15 min walk - 1.3 km
  • Trafalgar Square - 19 min walk - 1.6 km

Getting around

  • Green Park Underground Station - 4 min walk
  • London Victoria Station - 17 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Hard Rock Cafe London - ‬2 min walk
  • ‪COYA Mayfair - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪Iran Restaurant - ‬4 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk

About this property

Sheraton Grand London Park Lane

Art Deco hotel with a fitness center and a 24-hour front desk
Sheraton Grand London Park Lane offers 305 air-conditioned accommodations with minibars and safes. 32-inch plasma televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 305 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Mercante Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Mercante Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
The Palm Court Restaurant - Onsite restaurant. Open daily.
Smith & Whistle Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercante Restaurant
  • Smith & Whistle Bar
  • The Palm Court Restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children
  • Self parking fee: GBP 50 per day
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel London Park
Hotel London Park Lane
London Park Hotel
London Park Lane
London Park Lane Hotel
Park Lane Hotel London
Park Lane London
Park Lane Hotel
Sheraton Lane Hotel
Sheraton London Park Lane
Sheraton Lane
London Sheraton
Park Lane Sheraton
Sheraton London Park Lane Hotel England
Sheraton Hotel London
Sheraton London Park Lane
Sheraton Grand London Park Lane Hotel
Sheraton Grand London Park Lane London
Sheraton Grand London Park Lane Hotel London

Sheraton Grand London Park Lane Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 268 out of 505 reviews
Rating 8 - Good. 141 out of 505 reviews
Rating 6 - Okay. 52 out of 505 reviews
Rating 4 - Poor. 31 out of 505 reviews
Rating 2 - Terrible. 13 out of 505 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ALEXANDRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall this hotel was brilliant and is an extremely luxurious place to stay. However we had some hiccups which dampened our overall experience. We confirmed twice ahead of our arrival, and again on check in, that we were travelling with children, yet their beds weren’t even in the room, let alone set up, when we checked in. Not having this caused some issues for us given it was later in the evening and we had travelled a way to get there. We found the concierge and housekeeping staff brilliant, responsive, and helpful. They should be commended on their work. We had access to the lounge, for food, which was ok. Most times far too busy to get a seat and there wasn’t enough clean cutlery on several occasions. However we still enjoyed our time at the Sheraton and would return!
Stayed 5 nights in Jun 2025

6/10 Okay

Hassan

Business traveller
Liked: Cleanliness
The hotel has good location near the park. However the room was not worth the price. It was very small and basic
Stayed 10 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very comfortable with 5 star service. The Club food was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

BARRY

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WERE EXCEPTIONAL! Property is beautiful, comfortable and in a very central area. We felt very safe walking in the neighborhood.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hyoungsuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

CEYDA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bar
Stayed 4 nights in Mar 2025

10/10 Excellent

Pete

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay but not special

Arrived 2pm. Room wasn’t ready so went to bar. Didn’t have any cider. A lift wasn’t working over 2 consecutive days. Shower was luke warm on first day. Rainwater shower but no shower cap for wife - no laundry bag - just seemed like skimping on the basics. It was okay but didn’t feel spoilt in any way. Have been in better 5* in London. Breakfast was nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and walkability
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not up to the usual standard.

I would like to take a moment to share my feedback regarding my recent stay at The Sheraton, which, unfortunately, did not meet the high standards we have come to expect from your establishment during our numerous visits over the years. While the accommodations booked (one room for my wife and me, and another for our two children) were satisfactory, we encountered a few issues that detracted from our overall experience. Firstly, although we were located on the second floor, the noise from a party on Saturday night disrupted our peace, with music audible until nearly one in the morning. Additionally, upon returning from an evening out, I was informed at the Palm Court that I could only order a double whisky, which was surprising, as I have previously enjoyed single servings during past visits. After some discussion, I was ultimately permitted to order a single, but the experience felt unnecessarily prolonged, particularly given the premium price of £162 for a 50ml double. Moreover, breakfast on Sunday morning was notably below the usual standard we have experienced. We waited nearly 20 minutes for hot food, as it appeared the kitchen had run out, despite the fact that we were dining well within service hours. Overall, our visit felt somewhat lackluster, which is disappointing considering our history with your hotel. This may merely reflect a current downturn in service, and I remain hopeful that these issues will be addressed moving forward
Stayed 1 night in Feb 2025

10/10 Excellent

Masoud, Rutherford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff even better. We had a great stay. We will be going back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Timothy, DOLLAR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great London mainstay with lovely rooms, great bar and very generous Club Lounge facility. Super staff too - very friendly.
Stayed 1 night in Jan 2025

8/10 Good

Belinda

Business traveller
Stayed 4 nights in Jan 2025

8/10 Good

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great stay, only one issue
Stayed 5 nights in Dec 2024

4/10 Poor

Marcel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Super noisy place

Super noisy room, stayed a week and there was construction going on in the rooms next door, super laud and the bathroom pipes in the room made noise as well! The room was close to the service elevator and the staff was constantly banging the door towards it and staff kept talking super laud in that area as well, we stayed in the hotel 3 times, but this was definitely the last time. I addressed the issues 2 times with the staff, but nobody seams to care or offer any help. This is not equal to a 5 star hotel at all anymore, really poorly handled. Bottom line if you want to enjoy your stay and sleep peaceful, stay away from this hotel!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful hotel and great location

the place is beautiful, and a great location! the entire staff were exceptional! i would stay there again in a heartbeat! the only minor issue were the elevators, but that was exceptionally minor.
Stayed 4 nights in Oct 2024

8/10 Good

james, Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, room size was average to small. Very expensive for a 4 star hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2024

4/10 Poor

Surjit

Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Amazing hotel, centrally located , loved it!
Stayed 1 night in Jun 2024