4/10 Poor
Cher
Travelled with family
30 Jul 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
I rarely take the time to write reviews, but I felt compelled to share my experience with St. Athans Hotel because our stay was truly disappointing.
The room was musty, uncomfortably hot, and had no air conditioning. We had to leave the window open, but there were no screens, which led to us getting bitten by gnats at night. They provided us with a fan, but it was broken. When I asked for a replacement, the front desk staff told me they didn’t have any more and that I’d have to wait until another guest checked out.
The sink in the room was tiny and clogged—after about three seconds of use, it would start to overflow. After five nights, I asked for fresh towels and toilet paper. The front desk attendant told me I’d have to wait until the towels were washed to get any clean ones. He said he’d bring up toilet paper, but never did, so I ended up buying some myself. The next morning, I asked another staff member for towels and was only given two, even though there were three of us in the room.
The only positive I can mention is the location—it’s convenient. Beyond that, the hotel is poorly managed and uncomfortable. I strongly advise against booking here. And if you do, avoid Room #14—it appeared to be a converted storage room with beds thrown in.
Cher
Stayed 7 nights in Jul 2025