The Craven Hotel

3.0 star property

Photo gallery for The Craven Hotel

Guests can dine at the ground-floor restaurant, Specialty, with seating and a counter visible through the glass front.
Bathroom features a glass shower enclosure and pedestal sink.
Enjoy a room with a sloped ceiling offering a view of the sky, featuring two single beds with white linens and a small table with a red cloth.
Artwork of a historic cathedral adorns the wall, complemented by a bouquet of flowers.
Welcome to the Craven Hotel's reception area, where guests can check in and enjoy a warm atmosphere.

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
10-11 Craven Terrace, Paddington, London, England, W2 3QD
  • Hyde Park
    ‪5 min walk‬
  • Marble Arch
    ‪19 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

London

With a stay at The Craven Hotel, you'll be centrally located in London, just a 4-minute walk from Kensington Gardens and 6 minutes by foot from Hyde Park. .This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.5 mi (2.4 km) from Kensington High Street.

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Marble Arch - 19 min walk - 1.6 km
  • Kensington High Street - 19 min walk - 1.7 km
  • Oxford Street - 4 min drive - 2.3 km

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Nipa - ‬4 min walk
  • ‪Bizzarro - ‬4 min walk
  • ‪Treelogy Speciality Coffee - ‬5 min walk
  • ‪Vapiano - ‬4 min walk

About this property

The Craven Hotel

Victorian hotel in London with a 24-hour front desk
The Craven Hotel offers 39 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 39 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided on request, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Craven Hotel
Craven Hotel London
Craven London
Hotel Craven
England
The Craven Hotel Hotel
The Craven Hotel London
The Craven Hotel Hotel London

The Craven Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 30 out of 509 reviews
Rating 8 - Good. 92 out of 509 reviews
Rating 6 - Okay. 129 out of 509 reviews
Rating 4 - Poor. 123 out of 509 reviews
Rating 2 - Terrible. 135 out of 509 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Charlotte

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad never again!

What a terrible place, not at all like the pictures on the websites, a very nasty moldy room very smelly, we couldn’t even stay there, very bad service. Do not stay here, better to stay in your car!
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 min walk to paddington station and Hyde park,lots of places to eat within a few mins walk,room small but for the price it was ok
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrea

Disliked: Cleanliness
This was dirty, broken, cramped. I felt gross staying there.
Stayed 1 night in Apr 2025

2/10 Terrible

Rachel

Stayed 3 nights in Apr 2025

6/10 Okay

Terry

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rafid

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very narrow for two beds; you could barely walk in it. The shower wasn't very clean, and it was difficult to open the window because it was very old. Otherwise, we got the bare minimum for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so friendly caring from the start!!!the receptionist (IwishIaskedhisname!)was so caring and understanding!!!we travelled with a baby so he made sure that our room suitable for this-on 1rst floor, warm,big enough with easy reachable facilities!!we are so thankful and pleased!!!
Stayed 1 night in Apr 2025

8/10 Good

Uzo, London

Stayed 1 night in Mar 2025

8/10 Good

Uzo, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Laurel

Stayed 2 nights in Mar 2025

6/10 Okay

Marisa

Disliked: Staff & service
Hotel wouldn’t let you check bags after stay.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The server on the front desk was brilliant, I had a last minute late night booking and nothing was too much trouble. The room had a blocked toilet and a lot of peeling paint!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Was fine..

Was alright for the stay if you dont plan on staying in all day & youve got plans/stuff you wanna do for the duration, but other then that, it was tiny for a 'deluxe' double room that was advertised. The photos overdo how spacious it is in comparison to arrival. Bathroom barely has any space at all, and you didnt have space between the toilet sink or shower, literally within what feels like 3cm of each other. There was a crack in the sink, & was mould in the shower due to the lack of use of the fan that regulates, plus standard deep cleanliness. Mattress isnt also ideal if youve got back problems, but if youre fine with spring mattresses then you should be fine. Tv remote vanashed on the final night somehow, and the mess found trying to find it shows they dont clean under the beds. Strongly suggest to not put door cards on the back of your phone cases as it messes with the key card, figured that out the hard way. Hotel reception were friendly & excellent for problems, & rooms are from the 1st floor upwards. Thanks for accommodating us regardless
Stayed 3 nights in Mar 2025

6/10 Okay

Trina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable enough for 1 night stay

Comfortable enough for a 1 night stay but very small room and the bathroom was unbelievable tiny. If a person was of a large frame they would not be able to fit in to go to the toilet or get in/out of shower. Couple of mini-supermarkets across the road to get provisions from.
Stayed 1 night in Mar 2025

4/10 Poor

Natali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

OK cheap hotel with a few issues

It took me a while to find as there is no obvious sign at the front, just an A4 notice. In the window with the hotel name. The room was clean and the reception is manned 24 hours making it easy to check in when convenient and getting back to the property late at night is not an issue. However, the room itself was very small despite being sold as a "deluxe" double room, and the bathroom in particular was very cramped. The TV bracket was hanging off the wall with the TV at an awkward angle, the shower head bracket was also loose so hand to be used as hand-held only as it would not stay in position, and the shower did not drain meaning the base filled up with water very quickly so I was limited to very short showers. I asked for this to be looked at after the first day but nothing was done. The room was also uncomfortably hot, with a radiator tucked away behind the headboard of the bed which was screwed to the wall, meaning it could not be reached easily, and the window did not open due to scaffolding outside. There were screws sticking out of the headboard, wall and bathroom tiles and random pieces of tape covering the ends of these. The bed was also very uncomfortable and creaked a lot. Overall, not the best experience but served a purpose for the price and in an excellent location, easily accessible by tube, train or bus.
Stayed 3 nights in Feb 2025

4/10 Poor

Jared

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room simply wasn’t clean. The bedding was fine, but debris and loads of dust under and around the beds. Shower very moldy. Front desk was very friendly, good location, but £80 still felt like too much. Very very small rooms. No tv remote so no TV.
Stayed 1 night in Feb 2025

10/10 Excellent

maryan

Stayed 2 nights in Nov 2024

6/10 Okay

Declan

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Andy, Martinsville

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not as bad as previous reviews had. It’s a budget hotel. The room was tiny. The corridors and doors were tiny. You get nothing if you don’t ask for it, ie clean towels and tea and sugar. But otherwise it’s cheap and close to town.
Stayed 3 nights in Dec 2024

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel I’ve stayed at

Tv didn’t work, heating didn’t work, no blinds or curtains in the room, mattress was cheap and probably years old so you felt every spring.
Stayed 2 nights in Dec 2024

10/10 Excellent

IRENE

Stayed 5 nights in Dec 2024