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The Cumberland, London

Photo gallery for The Cumberland, London

Reception
Creator video - submitted by Fancy Nanc-ista
Exterior
Executive King Room (With Executive Club Lounge Access) | Room amenity
Gym
Luxury
4.5 star property
8.8

Excellent

Luxury hotel near Hyde Park

Located close to Frameless Immersive Art Experience and Piccadilly Circus, The Cumberland, London provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and conference space.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.4 out of 10
Exceptional
(22 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(34 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Room amenity

Classic Double Room

8.8 out of 10
Excellent
(61 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

8.2 out of 10
Very good
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

8.6 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Park View Room

Park View Room | Park view

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

  • Sleeps 1

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 3

View all photos for Executive King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 3

View all photos for Studio Suite

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 3

View all photos for Star Suite

Premium bedding, in-room safe, desk, laptop workspace

Star Suite

  • Sleeps 3

View all photos for Park View Room

Premium bedding, in-room safe, desk, laptop workspace

Park View Room

  • Sleeps 2

View all photos for Deluxe Twin

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2

View all photos for Accessible Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible Classic Double Room

  • Sleeps 2

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Property entrance
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 2,019 reviews
The price is NZ$425
includes taxes & fees
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About the area

London

With a stay at The Cumberland, London, you'll be centrally located in London, steps from Frameless Immersive Art Experience and within a 5-minute walk of Hyde Park. .This luxury hotel is 1.6 mi (2.6 km) from Buckingham Palace and 1.8 mi (2.8 km) from Piccadilly Circus.

What's nearby

  • Marble Arch - 1 min walk - 0.0 km
  • Hyde Park - 2 min walk - 0.2 km
  • Park Lane - 2 min walk - 0.2 km
  • Baker Street - 6 min walk - 0.5 km
  • Oxford Street - 12 min walk - 1.0 km

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Zula Burger - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Basta London - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 900 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Gordon Ramsay Hell's Kitc, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 17 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Gordon Ramsay Hell's Kitc - Onsite restaurant.
Lirica - Onsite restaurant. Open daily.
SOUND Bar - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gordon Ramsay Hell's Kitc
  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

The Cumberland, London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1043 out of 1803 reviews
Rating 8 - Good. 469 out of 1803 reviews
Rating 6 - Okay. 184 out of 1803 reviews
Rating 4 - Poor. 50 out of 1803 reviews
Rating 2 - Terrible. 57 out of 1803 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, good room size, comfortable bed, with the only underwhelming part being the pillows being too soft. The hotel is excellently located next to Marble Arch station, making it ideal for getting around the city.
Stayed 4 nights in Jan 2026

6/10 Okay

Cally

Stayed 1 night in Feb 2026

10/10 Excellent

Kerry

Stayed 1 night in Jan 2026

10/10 Excellent

Richard, Bow Street

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, but very professional hotel. Excellent stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

ABDULRAHMAN

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 7 nights in Jan 2026

10/10 Excellent

alexa

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean Great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Jon Emil

Liked: Cleanliness, amenities, property conditions & facilities
Awesome Hotel. Everything clean. Verry friendly staff. Good food. I will for sure stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2026

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was a good size and easily fit 3 of us for 1 night. The extra bed requested was small and would only be suitable for a child or anyone under 5ft 8. Lounge access was incredible and the snacks and drinks were amazing. Check in took a long time and it was very busy when we arrived - VIP section for the executive rooms but still took longer than expected to get checked in. Other than that the hotel is in a great location, it’s funky and well maintained and the smell … oh my!! The scent they have throughout the hotel is amazing!!! Loved it. Great stay and would 100% recommend to others, especially the executive rooms with lounge access - great deal!!
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 1 night in Jan 2026

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very quick and easy. Staff were polite and well accommodating. Room was lovely and clean, along with the bathroom. The complimentary drinks in the fridge were a nice touch. Only point to mention was the shower drain was very blocked, meaning the water struggled to drain away and nearly flooded into the bathroom. Other than that, a lovely stay and would come back again
Stayed 1 night in Jan 2026

6/10 Okay

David, Oak Brook

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room ok. Reception was a bit of a nightmare new front desk system so hopefully that gets better. Bar area is now lively and well served. Theres also a ramseys hells kitchen opening soon which will be very good
Stayed 1 night in Jan 2026

8/10 Good

Martin

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 2 nights in Dec 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 5 nights in Nov 2025

8/10 Good

Omar

Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2026

10/10 Excellent

Jolene

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Upgraded to a deluxe double, very clean, comfortable and quiet.
Stayed 1 night in Jan 2026

8/10 Good

Nariddhi

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes all very good and staff in the breakfast room excellent
Stayed 2 nights in Jan 2026

6/10 Okay

Liat

Stayed 6 nights in Dec 2025

10/10 Excellent

Faisal, Kuwait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Jan 2026

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Jan 2026