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The Guardsman Hotel and Residences

5.0 star property

Photo gallery for The Guardsman Hotel and Residences

Minibar, in-room safe, individually decorated, individually furnished
Serves breakfast, lunch and dinner
Serves breakfast, lunch and dinner
Room, 2 Queen Beds
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
1 Vandon Street, Westminster, London, England, SW1H 0AH
  • Place, Buckingham Palace
    ‪6 min walk‬
  • Place, Big Ben
    ‪12 min walk‬
  • Place, Piccadilly Circus
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Bondfield Two Bedroom Residence

The Bondfield Two Bedroom Residence

The Bondfield Two Bedroom Residence

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Bathroom

Room, 2 Queen Beds

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

  • 117 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for The Wintringham Two Bedroom Residence

The Wintringham Two Bedroom Residence

The Wintringham Two Bedroom Residence

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Room amenity

Room, 1 Queen Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Guardsman

The Guardsman

The Guardsman

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior
The Rubens at the Palace
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,009 reviews
The price is NZ$797
includes taxes & fees
9 Nov - 10 Nov
The Rubens at the Palace

About the area

London

A stay at The Guardsman Hotel and Residences places you in the heart of London, within a 10-minute walk of Buckingham Palace and Green Park. .This luxury hotel is 0.6 mi (1 km) from Big Ben and 0.4 mi (0.7 km) from Westminster Abbey.

What's nearby

  • Buckingham Palace - 6 min walk - 0.6 km
  • Big Ben - 12 min walk - 1.0 km
  • Trafalgar Square - 15 min walk - 1.3 km
  • Piccadilly Circus - 17 min walk - 1.4 km
  • London Eye - 19 min walk - 1.6 km

Getting around

  • St. James's Park Underground Station - 2 min walk
  • London Victoria Station - 8 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪The Ivy Victoria - ‬3 min walk
  • ‪The Albert - ‬3 min walk
  • ‪Caxton Grill - ‬3 min walk
  • ‪St. Ermin's Tea Lounge - ‬5 min walk
  • ‪Ristorante Bon Gustó - ‬1 min walk

About this property

The Guardsman Hotel and Residences

Luxury hotel with a 24-hour front desk and a restaurant
The Guardsman Hotel and Residences offers 59 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 40-cm Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and espresso makers. 40-cm Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's bar/lounge, The Drawing Room, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Drawing Room - This lobby lounge serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
The Dining Room - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Bar - Onsite bar. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: GBP 28.50 for adults and GBP 28.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Dining Room
  • The Drawing Room

Things to do

  • Library

Family friendly

  • Children's books
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm smart TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 28.50 for adults and GBP 28.50 for children
  • Airport shuttle fee: GBP 126 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

The Guardsman
The Guardsman And Residences
The Guardsman Hotel and Residences Hotel
The Guardsman Hotel and Residences London
The Guardsman Hotel and Residences Hotel London

Reviews

The Guardsman Hotel and Residences Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 536 reviews
Rating 8 - Good. 59 out of 536 reviews
Rating 6 - Okay. 24 out of 536 reviews
Rating 4 - Poor. 7 out of 536 reviews
Rating 2 - Terrible. 5 out of 536 reviews

Reviews

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Staff & service
Very disappointed that there was no bottled still water available - when we asked for still water we were asked to order on uber eats. They were not even able to provide a jug of fresh water. Appreciate their delivery had failed but as a 5 star hotel I would have expected contingencies to be in place. In fairness they did find us a bottle of sparkling wine externally so we appreciated that.
Stayed 1 night in Aug 2025

8/10 Good

Jenar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the rooms were on the smaller side but well maintained. Location was perfect - quiet and walkable to transport and shops.
Stayed 1 night in Jul 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great! The only reason for not giving an excellent rating is the tiny size of the rooms. Luckily I was traveling solo, because my room was not big enough for two people. There simply isn't enough storage space or square footage- and thats coming from someone who's lived in NYC. The staff was friendly. The property is luxurious and well kept. Excellent location for scenic walks to landmarks and shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid hotel with great location

The hotel’s location is terrific, very near major attractions and close to many restaurants and pubs. A subway station is just around the corner, too. The service was excellent. Staff was friendly and attentive. And the bar downstairs is really a cool place for a drink. The rooms are small- as is the case with most London hotels. But my room was well designed and appointed. Plenty of feature comforts like heated floors in the bathroom. I’d stay there again, but upgrade to a larger room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Timothy

Business traveller
Liked: Staff & service, property conditions & facilities
Property is located in central London. Close to Victoria station - 15 min walk and close to lots of significant historical buildings and places. Arrived - staff were very welcoming. Had contacted hotel in advance and asked to be allocated a quiet room which they had done at back of building. Hotel / room / bed were nice. Lovely welcome note from team which was nice. Stayed for a work event so didn’t utilise bar or dining. Good shower. This overall is a good hotel. It’s safe and well located and great staff. I was however underwhelmed with it and the room based on cost and star ratings - carpet was stained and bathroom was small. But these are minor things. Bed / bathroom clean. Checkout was good. I think I would try somewhere else next time. But if you have to be in the Victoria area then it’s a good shout.
Stayed 1 night in Jul 2025

10/10 Excellent

Nalini

Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Katarina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be staying again if ever in London.
Stayed 2 nights in May 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stacey

NOT 5 star Hotel, clearly lacks maintenance

The hotel is rated as a 5 star, charging 5 star prices. With that I expect 5 star accommodations. While the room was clean, bed comfortable, the bathroom kept having a musty mildew odor, as I then discovered the shower was not properly being maintained and there was mildew everywhere. Definitely NOT 5 stars. Reported smell to hotel housekeeping, smell was removed but the mildew remained. Upon checkout was provided a 1 night 50% discount which is definitely not compensation for the amount paid. 5 stars is deceptive.
Stayed 5 nights in Jun 2025

6/10 Okay

K

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were put into a room on the first floor which was above the entrance of the property and right next to the road. It was noisy even with ear plugs, a banging sound could be heard (probably the front doors below every time they were used throughout the night). Staff friendly and location convenient but wouldn’t stay again due to noise.
Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very upscale and comfortable. The staff are exceedingly nice and helpful (they significantly stepped up and helped us with a minor medical problem my daughter had upon checkin). The rooms are a smaller size comparable to other large city hotels, but are feature packed, very updated and very comfortable.
Stayed 5 nights in May 2025

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Damian, Raleigh

Stayed 2 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel with great amenities.
Stayed 3 nights in May 2025

4/10 Poor

Lionel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Disappointingly tiny room

Strange check-in; instead of signing the papers and getting a key, I was asked to sit in the lobby; after a couple of minutes, they came with the paperwork; then after a couple more minutes, they came with the room key and brought me up there. Having had a long journey I would have preferred the traditional system which would have got me into my room faster. The main problem was that the room was the size of a prison cell in Alcatraz. I needed to iron a shirt and there was barely room to open the ironing board and stand beside it. I had to move some of their stuff from both the bathroom and the 'desk' just to have room for my own things without everything constantly falling on the floor. I even had to move the wastebasket. Their 'desk' was a kind of a shelf, and the chair was not the right height for it. The window was frosted, perhaps because it was about 3 feet from the building next door; you had to crane your neck to see a bit of sky and know whether the sun was out. The room was oddly-shaped too; like a triangle. On the positive side, the shower was nice (although the door did not close properly leading to water all over the floor). If you're happy with a tiny room, you can get one for half the price in this area.
Stayed 2 nights in May 2025

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to buckingham palace, walkable to the underground. The staff were very friendly!
Stayed 3 nights in Apr 2025

10/10 Excellent

Floare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience with staying at this beautiful hotel! VIP treatment from the check in to check out! Great location for all the major attractions within walking distance!
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here at the end of our trip and wished we had gotten to stay here longer. Place was beautiful, staff super nice and breakfast was outstanding. We had a little hiccup with our TV and the guy helping us was very professional. He had to come back 3 times but fixed the problem and then the hotel made it right by comping our breakfast. Made us feel like they really were apologetic towards our mishap. Would definitely stay here again when back in town. Everything was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and caring. The place was safe and clean. Walkable to Victoria or St James station. Walkable to Buckingham palace. Very convenient. Good amenities.
Stayed 7 nights in Apr 2025

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent no complaints about anything Our best review is that we intend to return
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to London’s iconic landmarks

Our stay was good, overall. We didn’t have any concern - bed and pillows were comfortable, room is small but I’m sure that’s the case for most hotels in that area, love the heated bathroom floor, staff were nice and we were greeted with coffee/tea when we arrived. So close to Buckingham, Big Ben and London Eye!
Stayed 3 nights in Mar 2025

10/10 Excellent

Rafael, Torrance

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very well appointed hotel a short walk from Buckingham Palace and all the high-end theaters. Staff was uber professional, from front desk, usher, and room service. Had the breakfast in the morning, and the service and food were all great. Would stay again.
Stayed 1 night in Apr 2025