The Guardsman Hotel and Residences

5.0 star property

Room options

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Horsbrugh Residence, 2 bedrooms

Horsbrugh Residence, 2 bedrooms

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  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The Bondfield Two Bedroom Residence

The Bondfield Two Bedroom Residence

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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Summerskill Residence, 2 bedrooms | Bathroom

Summerskill Residence, 2 bedrooms

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Astor Residence, 3 bedrooms

Astor Residence, 3 bedrooms

  • 117 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

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The Wintringham Two Bedroom Residence

The Wintringham Two Bedroom Residence

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Copeland Residence, 1 bedroom

Copeland Residence, 1 bedroom | Room amenity

Copeland Residence, 1 bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Guardsman

The Guardsman

The Guardsman

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior
The Rubens at the Palace
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,010 reviews
The price is NZ$513
includes taxes & fees
4 Jan - 5 Jan 2026
The Rubens at the Palace

About the area

London

A stay at The Guardsman Hotel and Residences places you in the heart of London, within a 10-minute walk of Buckingham Palace and Westminster Abbey. .This luxury hotel is 0.6 mi (1 km) from Big Ben and 0.5 mi (0.8 km) from Victoria Station Travel Information Centre.

What's nearby

  • St. James Park - 3 min walk - 0.3 km
  • Buckingham Palace - 6 min walk - 0.6 km
  • Green Park - 6 min walk - 0.6 km
  • Westminster Abbey - 7 min walk - 0.7 km
  • Big Ben - 12 min walk - 1.0 km

Getting around

  • St. James's Park Underground Station - 2 min walk
  • London Victoria Station - 8 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪The Ivy Victoria - ‬3 min walk
  • ‪The Albert - ‬3 min walk
  • ‪St. Ermin's Tea Lounge - ‬5 min walk
  • ‪Royal Quarter Cafe - ‬1 min walk
  • ‪Caxton Grill - ‬3 min walk

About this property

The Guardsman Hotel and Residences

Luxury hotel with a 24-hour front desk and a restaurant
The Guardsman Hotel and Residences offers 59 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 40-cm Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and espresso makers. 40-cm Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's bar/lounge, The Drawing Room, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Drawing Room - This lobby lounge serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
The Dining Room - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Bar - Onsite bar. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: GBP 28.50 for adults and GBP 28.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Dining Room
  • The Drawing Room

Things to do

  • Library

Family friendly

  • Children's books
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm smart TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 28.50 for adults and GBP 28.50 for children
  • Airport shuttle fee: GBP 126 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

The Guardsman
The Guardsman And Residences
The Guardsman Hotel and Residences Hotel
The Guardsman Hotel and Residences London
The Guardsman Hotel and Residences Hotel London

The Guardsman Hotel and Residences Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 454 out of 549 reviews
Rating 8 - Good. 59 out of 549 reviews
Rating 6 - Okay. 24 out of 549 reviews
Rating 4 - Poor. 7 out of 549 reviews
Rating 2 - Terrible. 5 out of 549 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel in a great location. It is close to shops, restaurants and many attractions. The staff was attentive and friendly. My room and the shower were small but it was sufficient for one person. It was a pleasant stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with welcoming staff. I would highly recommend dining or stopping by for a cocktail at The Guardsman Hotel & Residences.
Stayed 1 night in Sep 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
terrific
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location & Clean Hotel

Great location and clean hotel! The hotel is close to Westminster and Buckingham Palace. The staff is welcoming and easy check-in process. Highly recommend checking out this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

benjamin, modesto

Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, and very helpful staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Xinyi

Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another nice stay at the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Bess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, high end finishes, comfortable and quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented, clean and comfortable. I have stayed in quite a few hotels and never imagined staying again but I would definitely stay here again! Everything was very well presented and maintained. My daughter loved the aroma as you walked in through the main door (as did I!)
Double room
Drawing room
Stayed 2 nights in Aug 2025

10/10 Excellent

Mrs Esther

Stayed 1 night in Aug 2025

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

We were there for just one night so did not manage to try the food, but bed was very comfortable. The mattress was comfortably firm. AC not bad, but could be better. The 4 pillows were comfy.. The decor was up to date and thoughtfully designed.
Stayed 1 night in Aug 2025

8/10 Good

Travis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a pleasant stay at The Guardsman Hotel! The front desk lady was awesome. She helped carry our luggage up and even gave us a quick room tour. The maintenance guy was super quick and polite when helping us with the safety box. And the gentleman working in the restaurant was absolutely amazing. So friendly and kind, he really made our experience special. The location is unbeatable. You are just steps away from all the top tourist spots, restaurants, and shops. I will definitely be recommending this hotel to my friends when they visit London. Huge thanks to the whole team!
Stayed 2 nights in Jul 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Staff & service
Very disappointed that there was no bottled still water available - when we asked for still water we were asked to order on uber eats. They were not even able to provide a jug of fresh water. Appreciate their delivery had failed but as a 5 star hotel I would have expected contingencies to be in place. In fairness they did find us a bottle of sparkling wine externally so we appreciated that.
Stayed 1 night in Aug 2025

8/10 Good

Jenar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the rooms were on the smaller side but well maintained. Location was perfect - quiet and walkable to transport and shops.
Stayed 1 night in Jul 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great! The only reason for not giving an excellent rating is the tiny size of the rooms. Luckily I was traveling solo, because my room was not big enough for two people. There simply isn't enough storage space or square footage- and thats coming from someone who's lived in NYC. The staff was friendly. The property is luxurious and well kept. Excellent location for scenic walks to landmarks and shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid hotel with great location

The hotel’s location is terrific, very near major attractions and close to many restaurants and pubs. A subway station is just around the corner, too. The service was excellent. Staff was friendly and attentive. And the bar downstairs is really a cool place for a drink. The rooms are small- as is the case with most London hotels. But my room was well designed and appointed. Plenty of feature comforts like heated floors in the bathroom. I’d stay there again, but upgrade to a larger room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025