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The Guardsman Hotel and Residences

5.0 star property

Photo gallery for The Guardsman Hotel and Residences

Minibar, in-room safe, individually decorated, individually furnished
Room, 2 Queen Beds
Serves breakfast, lunch and dinner
Serves breakfast, lunch and dinner
Exterior

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1 Vandon Street, Westminster, London, England, SW1H 0AH
  • Buckingham Palace
    ‪6 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Piccadilly Circus
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Bondfield Two Bedroom Residence

The Bondfield Two Bedroom Residence

The Bondfield Two Bedroom Residence

  • 99 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Guardsman

The Guardsman

The Guardsman

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Bathroom

Room, 2 Queen Beds

  • 92 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

  • 117 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for The Wintringham Two Bedroom Residence

The Wintringham Two Bedroom Residence

The Wintringham Two Bedroom Residence

  • 76 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Room amenity

Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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Bar (on property)

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1304)
The price is NZ$527
for 1 room
includes taxes & fees
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About the area

London

A stay at The Guardsman Hotel and Residences places you in the heart of London, within a 10-minute walk of Buckingham Palace and Green Park. .This luxury hotel is 0.6 mi (1 km) from Big Ben and 0.4 mi (0.7 km) from Westminster Abbey.

What's nearby

  • Buckingham Palace - 6 min walk - 0.6 km
  • Big Ben - 12 min walk - 1.0 km
  • Trafalgar Square - 15 min walk - 1.3 km
  • Piccadilly Circus - 17 min walk - 1.4 km
  • London Eye - 19 min walk - 1.6 km

Getting around

  • St. James's Park Underground Station - 2 min walk
  • London Victoria Station - 8 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪PizzaExpress - ‬3 min walk
  • ‪The Albert - ‬3 min walk
  • ‪Urban Greens - ‬2 min walk
  • ‪Royal Quarter Cafe - ‬1 min walk
  • ‪Adam & Eve St James - ‬2 min walk

About this property

The Guardsman Hotel and Residences

Luxury hotel with a 24-hour front desk and a restaurant
The Guardsman Hotel and Residences offers 59 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 40-cm Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and espresso makers. 40-cm Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's bar/lounge, The Drawing Room, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Drawing Room - This lobby lounge serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
The Dining Room - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Bar - Onsite bar. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: GBP 28.50 for adults and GBP 28.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Dining Room
  • The Drawing Room

Things to do

  • Library

Family friendly

  • Children's books
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm smart TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 28.50 for adults and GBP 28.50 for children
  • Airport shuttle fee: GBP 126 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

The Guardsman
The Guardsman And Residences
The Guardsman Hotel and Residences Hotel
The Guardsman Hotel and Residences London
The Guardsman Hotel and Residences Hotel London

The Guardsman Hotel and Residences Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 404 out of 493 reviews
Rating 8 - Good. 55 out of 493 reviews
Rating 6 - Okay. 22 out of 493 reviews
Rating 4 - Poor. 7 out of 493 reviews
Rating 2 - Terrible. 5 out of 493 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here at the end of our trip and wished we had gotten to stay here longer. Place was beautiful, staff super nice and breakfast was outstanding. We had a little hiccup with our TV and the guy helping us was very professional. He had to come back 3 times but fixed the problem and then the hotel made it right by comping our breakfast. Made us feel like they really were apologetic towards our mishap. Would definitely stay here again when back in town. Everything was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and caring. The place was safe and clean. Walkable to Victoria or St James station. Walkable to Buckingham palace. Very convenient. Good amenities.
Stayed 7 nights in Apr 2025

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent no complaints about anything Our best review is that we intend to return
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to London’s iconic landmarks

Our stay was good, overall. We didn’t have any concern - bed and pillows were comfortable, room is small but I’m sure that’s the case for most hotels in that area, love the heated bathroom floor, staff were nice and we were greeted with coffee/tea when we arrived. So close to Buckingham, Big Ben and London Eye!
Stayed 3 nights in Mar 2025

10/10 Excellent

Rafael, Torrance

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very well appointed hotel a short walk from Buckingham Palace and all the high-end theaters. Staff was uber professional, from front desk, usher, and room service. Had the breakfast in the morning, and the service and food were all great. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, loved the bath!
Stayed 2 nights in Apr 2025

10/10 Excellent

Shraiy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Tailai

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property incredible service
Stayed 1 night in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern almost to excess. Video menu was not the same as the actual in restaurant menu (Monkfish was listed on digital but not offered in the restaurant. This was disappointing.) But overall the experience was restful.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, welcoming. A little birthday treat was waiting for me in the room. The room was slightly smaller than expected and dark without lights on and curtains open, but to be honest we were hardly there - just to sleep. Loved that the complimentary milk for the tea and coffee, was in a glass bottle in the mini bar fridge. Much better that the UHT milk you get in the little pods! Perfectly located - very near to St James's Park tube and not too far from Victoria Station. And every where we wanted to go to was within walking distance. Very friendly and helpful staff. Very quiet.
Stayed 1 night in Mar 2025

6/10 Okay

SUNHEE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room for a short romantic break
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Henry

Liked: Room comfort

A real let down sadly!

Overall a disappointing stay. We booked this hotel on the basis it was very well reviewed and it didn’t live up to our expectations. Communication was good in advance of our stay. Having informed them of our arrival in advance our room wasn’t available to check in to. We were offered a welcome drink during the wait but only after asking how long our room would take to be ready. The room itself was good but let down by the drain smell in our room which required us to keep the bathroom door shut. The TV also didn’t work on a number of channels. The location is very good for access to the Park and Victoria train station. I’ve stayed in a lot of hotels in London and sadly this didn’t live up to the hype!
Stayed 1 night in Feb 2025

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The original room booked was quite small for the price paid, however I did upgrade to the largest room option, which was large enough, and the hotel did reduce the normal upgrade fee because I was a VIP guest. The hotel itself was really nice, clean and nicely decorated, the facilities were very good, and the staff were very helpful and professional.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London 2 night stay

Location amazing, great staff, breakfast ok. Shame the restaurant was shut, but luckily there was an amazing restaurant across the road. I would definitely come back.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tom

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice Room, Terrible Food!

The Room was nice, but the service was slow. The food was terrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Hang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff. Loved our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Amenities
This hotel is a new discovery for us and we are thrilled with it! So much so, we cancelled another reservation to extend our stay here. Beautiful, elegant with high end service and a wonderful staff who have an eye for details. This is a great hotel. We can’t wait to return.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t the best given their 5* reviews. Was kept waiting for 2 hours. Not the best hotel and wouldn’t book again
Stayed 1 night in Dec 2024