The Londoner

5.0 star property

Photo gallery for The Londoner

Rooftop bar
Exterior
Rooftop terrace
Rooftop bar
Indoor pool, free pool cabanas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

View map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

King Room

9.2 out of 10
Wonderful
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King City View Room

9.0 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Capital Suite

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room

  • 119 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Tower Penthouse Suite

  • 200 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe King Room City View with Exclusive Access

  • Sleeps 2
  • 1 King Bed

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About the area

London

With a stay at The Londoner, you'll be centrally located in London, steps from Leicester Square and Garrick Theatre. .This luxury hotel is 0.3 mi (0.5 km) from Regent Street and 0.4 mi (0.6 km) from Piccadilly Circus.

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 2 min walk - 0.2 km
  • Regent Street - 3 min walk - 0.3 km
  • Trafalgar Square - 3 min walk - 0.3 km
  • Piccadilly Circus - 4 min walk - 0.4 km

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk
  • ‪The Moon Under Water (Wetherspoon) - ‬1 min walk

About this property

The Londoner

Luxury hotel with a full-service spa and a fitness center
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and espresso makers. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at Whitcomb’s, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 9 meeting rooms available for events.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.
The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.
The Residence - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 816 out of 1005 reviews
Rating 8 - Good. 116 out of 1005 reviews
Rating 6 - Okay. 36 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first, we were nervous about the location-it reminded us of Times Square in New York City (especially the proximity to the M&M's store). However, we were so pleasantly surprised by how tucked away The Londoner is. Once you're inside, it is calm, clean and feels like a solid home base. Our room was wonderful- spacious, clean and the cleaning service was fantastic. We used the spa every morning. We would stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2025

6/10 Okay

Ambika

Business traveller
Liked: Room comfort

Hotel is feeling worn since I last stayed.

I have stayed here many times before but t)8/ time the service was lacking and the hotel felt dated. I had to change the room they initially gave me as it stunk of ver string fumes. No one answers the phone at reception when you call down from the room- they take ages. Housekeeping take very long to bring something and when they finally do it’s wrong. The changing rooms in the spa were soaked with water in the floor and half the lockers not working. They removed the reformer in the gym which was a shame. And one of the bikes and a treadmill was not working. Overall disappointed with my stay this time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Sep 2025

10/10 Excellent

Helen

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a lot of free perks and an amazing amenities in the heart of London. Love to stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located on Leicester Square. Very elegant and clean rooms and drinking areas. The staff are really friendly and added to my pleasant stay. I would love to stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Alimah, Ibadan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome
Stayed 6 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, staff were amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 4 nights in Aug 2025

10/10 Excellent

Anna

Stayed 1 night in Aug 2025

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely details and touches and very welcoming attentive staff. One points note is that we had booked a cabana in the spa and someone else was using it. The lady in the spa tried to get us to use the alternative loungers and when I refused adding it was my partners birthday we then had to stand uncomfortably by as she had to try and persuade those using our cabana to move. Otherwise this is a great hotel and will definitely be staying again…
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Stayed 1 night in Aug 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't recommend this hotel enough. I’ve stayed here over 20 times and there’s a reason I keep coming back—the service is consistently exceptional. This time I got surprised with a penthouse upgrade! The suite was insanely beautiful and spacious! Incredible staff, incredible service — I’ll never stop coming back. Thank You
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Stayed 1 night in Aug 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a special experience

From check-in to dining and swimming this place is amazing with wonderful, service oriented staff. Extremely comfortable and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

MRS K J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025