Save

The Londoner

5.0 star property

Photo gallery for The Londoner

Rooftop bar
Rooftop terrace
Rooftop bar
Indoor pool, free pool cabanas
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

King Room

9.4 out of 10
Exceptional
(30 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King City View Room

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Capital Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Room

  • City view
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

King Room with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room City View with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

With a stay at The Londoner, you'll be centrally located in London, steps from Leicester Square and Garrick Theatre. .This luxury hotel is 0.2 mi (0.4 km) from Regent Street and 0.3 mi (0.5 km) from Piccadilly Circus.

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 2 min walk - 0.2 km
  • Regent Street - 3 min walk - 0.3 km
  • Trafalgar Square - 3 min walk - 0.3 km
  • Piccadilly Circus - 4 min walk - 0.4 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 7 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk

About this property

The Londoner

The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and espresso makers. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at Whitcomb’s, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 9 meeting rooms available for events.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.
The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.
The Residence - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 821 out of 1006 reviews
Rating 8 - Good. 109 out of 1006 reviews
Rating 6 - Okay. 38 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

4/10 Poor

Asma

Liked: Cleanliness, staff & service
Honestly, this is the first time I’m leaving a review and I’m doing It to be 100% honest. My stay this past week at the Londoner was not what I expected It to be. Unfortunately when we got there our room wasn’t ready since we were doing an early check in which is fair. I was offered a room in the 6th floor which per receptionist only difference was It has an accessible toilet. We decided to take up on the offer - we didn’t get a Japanese style toilet, our room had no safety box, the club upstairs had music playing til 1 or 2 am on the weekend and we couldn’t sleep since we could hear the loud music crystal clear. In addition, the fire alarm went off and we had to evacuate at 2 am. I feel like for a hotel that’s truly so expensive they should do a bit better.
Stayed 4 nights in Dec 2025

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

2/10 Terrible

Denis, Redwood Shores

Stayed 2 nights in Dec 2025

10/10 Excellent

Farah

Stayed 1 night in Dec 2025

10/10 Excellent

ajaz

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Dmytro

Liked: Staff & service
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kind upgrade. Helpful people always available.
Stayed 5 nights in Nov 2025

4/10 Poor

alisha

Stayed 6 nights in Nov 2025

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Tremendous hotel. Clean. Modern. Staff is wonderful. Excellent location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Susana

Stayed 1 night in Nov 2025

10/10 Excellent

Pini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excellent location
Stayed 4 nights in Nov 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff... which is always a number 1 priority for a good stay
Stayed 5 nights in Nov 2025

10/10 Excellent

ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is great. The food is delicious, lots of offerings. Staff is amazing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebecca, Key Biscayne

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Roseanne

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

steven

Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast and it was a little pricey but convenient for the first day. The staff was amazing and attentive. The hotel and room were beautiful. Great location, walkable to most tourist attractions. Drinks at The Stage bar were great. The free cabana for the pool was great too!! If we ever go back we will definitely stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Staff was remarkable
Stayed 6 nights in Oct 2025