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The Park City Grand Plaza Kensington

4.0 star property

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Plaza Executive Double
Reception
Daily continental breakfast (GBP 15.00 per person)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View map
18-30 Lexham Gardens, London, England, W8 5JE
  • Kensington High Street
    ‪8 min walk‬
  • Natural History Museum
    ‪13 min walk‬
  • Hyde Park
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

8.6 out of 10
Excellent
(38 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.6 out of 10
Excellent
(20 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.8 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

8.6 out of 10
Excellent
(71 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

London

Located in London (London City Centre), The Park City Grand Plaza Kensington is within a 15-minute walk of Kensington High Street and Kensington Gardens. .This hotel is 0.6 mi (0.9 km) from Imperial College London and 0.7 mi (1.2 km) from Natural History Museum.

What's nearby

  • Kensington High Street - 8 min walk - 0.7 km
  • Imperial College London - 12 min walk - 1.0 km
  • Natural History Museum - 13 min walk - 1.2 km
  • Royal Albert Hall - 14 min walk - 1.3 km
  • Hyde Park - 17 min walk - 1.5 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Devonshire Arms - ‬4 min walk
  • ‪Cast Iron Bar & Grill - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬5 min walk
  • ‪Masgouf | مسكوف - ‬4 min walk
  • ‪La Piccola Dely - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention center in London with a restaurant
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At The Park City Grand Plaza Kensington, enjoy a satisfying meal at the restaurant. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Reviews

The Park City Grand Plaza Kensington Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 525 out of 1012 reviews
Rating 8 - Good. 304 out of 1012 reviews
Rating 6 - Okay. 109 out of 1012 reviews
Rating 4 - Poor. 37 out of 1012 reviews
Rating 2 - Terrible. 37 out of 1012 reviews

Reviews

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malay restaurant very good
Stayed 14 nights in Jun 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was nothing not to love about this hotel! The location is perfect, the hotel staff is very helpfull, the lobby nice and spacious, and the room was spacious, clean and so, so comfortable! I would absolutely recommend it!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Air wasn’t working well in original room, they immediately moved me.
Stayed 2 nights in Jun 2025

6/10 Okay

Bruce

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room was comfortable and quiet but it was looking very tired
Stayed 1 night in Jun 2025

8/10 Good

Prasanna Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Corazon Mendez

Travelled with family
Liked: Staff & service
Room was lovely but didn’t like the stairs. Aircon wasn’t working ; we were offered another room but decided to stay because there was an electric fan
Stayed 2 nights in Jun 2025

8/10 Good

Nancy

Stayed 3 nights in Jun 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Macy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Park City Grand Kensington! Isaac at the front desk was so nice and cheery; and our room was a great size for four people. Ample space for us to move around and get ready, though we weren’t in the room for much time. The building is old, as are most 8! The area, but the amenities and room itself wasn’t bad. No problems with cleanliness or smell. Overall, a great stay and would come back!
Stayed 3 nights in Jun 2025

8/10 Good

Khamis

Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities
The staff was friendly and helpful. The property was clean and located in a nice area and very close to public transportation. The room was spacious. The bed was uncomfortable and in need of being replaced.
Stayed 5 nights in May 2025

10/10 Excellent

Hilario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel were amazing !
Stayed 2 nights in May 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite and size of room was sufficient for our needs.
Stayed 5 nights in May 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Roseann

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room and very clean. My only disappointment was that there was no on site bar.
Stayed 6 nights in May 2025

8/10 Good

Susan

Stayed 2 nights in May 2025

8/10 Good

Peter

Stayed 1 night in May 2025

10/10 Excellent

Rachel, Macomb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant in hotel is fabulous! Walkable, but out of area of everything. Reception isnt very personable but helpful
Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The first room we were assigned to didn't have working A/C. The staff was accommodating and quickly assigned us to a different room. The facility was clean and easy to find. It's located within walking distance to public transportation. Would recommend.
Stayed 3 nights in May 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and value for money

Very clean and wel maintained. Froedly and helpful lstaff. Excellent food in the restaurant - both breakfaast and dinner.Very good gym with wide range of facilities - though treadmill needed some attention.
Stayed 2 nights in May 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in a walkable area for dinner. It was a good budget option for clients.
Stayed 4 nights in May 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious for locale

Excellent space for Kensington. Fairly updated. Nice bathroom with plenty of space.
Stayed 3 nights in May 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and spacious room!!
Stayed 1 night in May 2025

2/10 Terrible

Jano

Disliked: Cleanliness, staff & service, property conditions & facilities
I has stayed at this proporty in 2003 that was a nice boutique hotel. I made the mistake and came back to this propoerty on May 4 to find out that it ius run down, the hallways small , the carepoert in the room was stained and looked like had been cleaned many times, the windows do not close are the window handels are almost broiken, the towels are so work out , there is not even a small holder to put soap next the sink, the bathroom floors look dirty with cracks in the tiles. I can go on and on . When I told the front desk about all my issues they said they cannot change my room . What a waste . Will never go there. Trust me I travle a lot and had just stayed in nine hotels using Expedia booking and non of the hotels with the 4 to five star ranking had this proble. DONT STAY AT THIS HOTEL
Stayed 4 nights in May 2025

10/10 Excellent

Anandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week trip to London

The Park City Grand Plaza Kensington is a really nice hotel to stay for our 5 day trip. It is close to the train stations and within walking distances to local supermarkets and restaurants. The staff at the Grand Plaza were very friendly and very helpful. Isaac particularly, was very helpful and happy to quell any of our concerns. Thank you Isaac!! Would certainly choose this hotel again if I were to make another trip to London.
Stayed 5 nights in May 2025