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The Park City Grand Plaza Kensington

4.0 star property

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Exterior
Daily continental breakfast (GBP 15.00 per person)
Plaza Executive Double
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Natural History Museum
    ‪13 min walk‬
  • Place, Hyde Park
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

8.6 out of 10
Excellent
(76 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

8.6 out of 10
Excellent
(40 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.8 out of 10
Excellent
(21 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Plaza Executive Triple Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple Room Non smoking

  • Sleeps 3

View all photos for Plaza Executive Double Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double Room Non smoking

  • Sleeps 2

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4

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About the area

London

Located in London (London City Centre), The Park City Grand Plaza Kensington is within a 15-minute walk of Kensington High Street and Kensington Gardens. .This hotel is 0.6 mi (0.9 km) from Imperial College London and 0.7 mi (1.2 km) from Natural History Museum.

What's nearby

  • Kensington High Street - 8 min walk - 0.7 km
  • Imperial College London - 12 min walk - 1.0 km
  • Natural History Museum - 13 min walk - 1.2 km
  • Royal Albert Hall - 14 min walk - 1.3 km
  • Hyde Park - 17 min walk - 1.5 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Devonshire Arms - ‬4 min walk
  • ‪Cast Iron Bar & Grill - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬5 min walk
  • ‪Masgouf | مسكوف - ‬4 min walk
  • ‪The King's Head, Earl's Court - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention center in London with a restaurant
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At The Park City Grand Plaza Kensington, enjoy a satisfying meal at the restaurant. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Reviews

The Park City Grand Plaza Kensington Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

8/10 Good

Maureen, Altamonte Springs

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay. It was clean and A/C was cold. Room was smaller than it looked online. I found the shower situation strange. The water was all over the whole bathroom and very slippery. Apparently, that's just a European thing. Kind of dangerous so I laid down towels so no one slipped. They cleaned daily and we got new towels so all good. Staff was very friendly and neighborhood seemed safe. Tube was just a couple blocks away. Good pubs within walking distance.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near Earl's Court tube station and the Victoria and Albert Museum! Lovely hotel staff who were always eager to help.
Stayed 10 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated that this facility is perfectly located for reaching activity and transportation. It is well-run and maintained. We like the staff and the fine maintenance of its rooms and well priced.
Stayed 4 nights in Jul 2025

4/10 Poor

Chris

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Leif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

catherine j

Liked: Cleanliness, staff & service, property conditions & facilities
This property was good. My only complaint was It was hot and the air conditioning couldn’t keep up. There is a Sainburys around the corner. The staff was polite and the room was clean except around the toilet. I just put a towel down.
Stayed 4 nights in Jul 2025

6/10 Okay

Helen

Stayed 1 night in Jul 2025

8/10 Good

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

Mirza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful. Was nice to be able to leave our luggage safely at the hotel while we waited for check in and even after check out. Really clean rooms. Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay. Very quiet and slept really well. Good location and family room was spacious and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

8/10 Good

Amy

Travelled with family
Liked: Amenities
We enjoyed the property and it's location, it was easy to walk to shopping, restaurants and Underground stations. After spending time in other countries during this trip, we were especially excited about the size of our room and bathroom, it was spacious! The only thing we were a little underwhelmed with, was the breakfast restaurant. We only went once but it was not as plentiful as we expected or as the marketing material made us think. There were plenty of other restaurants in the area to eat and this was certainly not a deal breaker for us, just our experience one morning. We would return to this hotel if we went back to London. We loved the Kensington area.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jun 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating & helpful. This location was great for the walkable area & proximity to a main tube line. Very easy to navigate the area. The room had a wonderful larger bathroom & was clean, with a safe & accommodations. I would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

nailya

Liked: Cleanliness
Stayed 8 nights in Jul 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place, terrible breakfast

Comfortable, clean, but the breakfast buffet is a sad afterthought. Not worth the additional £15 they charge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay - loved the room and the staff at the front desk were great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!

Great location, nice big room, spotless and cleaned every day. Staff seemed friendly and helpful.
Stayed 4 nights in Jul 2025

2/10 Terrible

Brian

Business traveller
Liked: Cleanliness

Corporate Greed Hotel

When I arrived at reception to check in, I was informed that the lift was out of order. I was also told that my room was on the top floor (4th floor and 8 flights of stairs). I pointed out that I had two hip replacements and required a room on the ground floor if possible. They were unable to change my room. Apparently, the lift had been out of order for a few days, even when I made the booking. As I pointed out, why wasn't I informed of the lift situation before arriving at the hotel. I could have then booked at another hotel. For all they knew, I could have been disabled and unable to climb 8 flights of stairs. The hotel was obviously more interested in getting my money rather than the welfare of its guests.
Stayed 1 night in Jul 2025

8/10 Good

Stanley

Stayed 6 nights in Jun 2025

6/10 Okay

Tess

Stayed 6 nights in Jul 2025

2/10 Terrible

Barbara

Disliked: Property conditions & facilities, room comfort
The elevator was down during our stay. Walking up and down four flights of stairs was very inconvenient. I feel some type of discount should be applied to the final bill
Stayed 6 nights in Jul 2025

8/10 Good

Chelsea

Travelled with family, Travelled with family and small children
Liked: Staff & service
Everything was just kind of "fine." Room was big but dated. Bathroom was nice. Staff were friendly but we had to ask a few times before something we needed was brought to our room that we had requested at check-in.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2025