This place is overpriced, uncomfortable, and lacks personality from staff and ambience.
The rooms are tiny, no space or baggage stands so expect to live off the floor! There are no power sockets near the beds. No aircon and heating was in full, had to open window which overlooked the noisy courtyard below.
Staff were borderline rude, no customer service, no care to find out if you have had a good stay, and no concierge service.
I’ve stayed in better, more welcoming hostels!
I did send all this info to the hotel within an hour of checking in. They still haven’t bothered to respond!