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Strand Palace Hotel

4.0 star property

Photo gallery for Strand Palace Hotel

Daily full breakfast (GBP 20 per person)
Creator video
Lobby
Business centre
Deluxe Studio King

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
372 The Strand, London, England, WC2R 0JJ
  • Place, The Strand
    ‪1 min walk‬
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Classic Single

Classic Single

Classic Single

9.0 out of 10
Wonderful
(215 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Double

Classic Double

Classic Double

8.4 out of 10
Very good
(110 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Queen

Deluxe Studio Queen

Deluxe Studio Queen

8.4 out of 10
Very good
(34 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single

Superior Single

8.6 out of 10
Excellent
(149 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

8.6 out of 10
Excellent
(86 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior King

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior King

8.8 out of 10
Excellent
(90 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King

Deluxe Studio King

Deluxe Studio King

8.4 out of 10
Very good
(28 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

8.8 out of 10
Excellent
(192 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King View

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior King View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Grand at Trafalgar Square
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,736 reviews
The price is NZ$391
includes taxes & fees
5 Jan - 6 Jan 2026
The Grand at Trafalgar Square

About the area

London

Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. .This hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

What's nearby

  • The Strand - 1 min walk - 0.0 km
  • Theatreland - 1 min walk - 0.0 km
  • Vertical Chill - 1 min walk - 0.0 km
  • Lyceum Theatre - 1 min walk - 0.2 km
  • Covent Garden Market - 2 min walk - 0.2 km

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪Ole & Steen - ‬1 min walk
  • ‪The Coal Hole - ‬1 min walk
  • ‪Honest Burgers Covent Garden - ‬1 min walk

About this property

Strand Palace Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3009 out of 4758 reviews
Rating 8 - Good. 1176 out of 4758 reviews
Rating 6 - Okay. 351 out of 4758 reviews
Rating 4 - Poor. 129 out of 4758 reviews
Rating 2 - Terrible. 93 out of 4758 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of shops
Stayed 2 nights in Aug 2025

10/10 Excellent

Chun Ki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in the hotel. Very central and convenient. Walking distance to Covent Garden. Short distance from the train stations that leads to other parts of connecting trains in the network. Lots of eateries around the area and easy to walk to China town, Piccadilly Circus, Soho, Oxford street.
Stayed 7 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the porters - Antony is great! The outlet in the bathroom did not work which would have been appreciated. The sustainability option was used on the door for no cleaning but then staff still came in unexpectedly and didn’t love that. We would have put our belongings away had we known staff would enter.
Stayed 3 nights in Sep 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

S

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was very clean but the shower was very low, my husband couldn’t stand up in it.
Stayed 1 night in Sep 2025

8/10 Good

Morag

Stayed 2 nights in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
This is a nice hotel in a happening part of west London in the middle of the theatre district. It’s not a grand hotel by any stretch, but is perfectly adequate if traveling on a budget. The one thing that I was VERY impressed about was how cordial and accommodating the hotel staff was. With only 1 exception, I was treated exceptionally by all of the staff there. The sole exception was on my first day I wanted to start my day off with a couple cups of coffee. I went down to the restaurant right off the lobby and asked to be served. I was told that since I hadn’t signed up for the “daily breakfast” deal that costs £15 if paid in advance I wound not be served coffee unless I paid £20 at that time. I was somewhat surprised by that, and for the price of a couple cups of coffee, which I’d have gladly paid, I was left with the sole reason to ding the hotel on the hospitality side of this review. The great thing however is it forced me to discover Frankie and Benny’s just down the street, and I was able to buy great coffee there and treated with great hospitality by their staff. I’m always surprised how a good hotel can do such a great job in every regard, but fall short on something as silly as morning coffee. I hope that the hotel can revisit how that restaurant serves its hotel customers by being a little more accommodating to the needs of its guests. Other than that, it’s a perfectly fine hotel.
Stayed 8 nights in Sep 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and location.
Stayed 6 nights in Sep 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location. Will come back here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Stayed 1 night in Sep 2025

10/10 Excellent

Sultan, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likely the smallest hotel room I ever stayed in. But the room size does not do just to the excellence of the room and the hotel. I booked likely the cheapest room of the hotel, so all other rooms must be larger. Still my small room felt very adequate - all the amenities were great. The bathroom was large and functional. Everything in the room just worked: the light switches were in the right places, for example. The shower was powerful. The provided toiletries like soap, shampoo were excellent. Quality is the feeling I was left with. Staff were great. Luggage store, pre-checkin, was very helpful. Hope to return to this hotel some day.
Stayed 2 nights in Sep 2025

8/10 Good

CARLOS

Stayed 2 nights in Sep 2025

8/10 Good

Jancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was most helpful. Everyone. Thank you.
Stayed 3 nights in Sep 2025

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities
I love the convience of the location.
Stayed 6 nights in Sep 2025

10/10 Excellent

Anita, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very central location for London. My second stay here. Highly recommended. I added one night and they made adjustments with booking so I can stay at my room which actually a free upgrade from what I booked for that extra one night. Thank you for that! Mary at reception was very helpful and kind. Mohammed is amazing, I heard he has been with the hotel the longest. But, everyone there amazing, helpful and kind
Stayed 1 night in Sep 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Samir

Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Great place, great l

Everyone was very helpful and did whatever they could to make it pleasant. All were also very courteous and went out of their way to please us and accommodate us.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff really helpful and polite rooms quite beds comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, room comfort
I loved the hotel, and I loved my room. The big exception was that when I checked in my room absolutely reeked of either air freshener or some cleaning product. Since I couldn't open the windows, I cranked the fan up as high as it would go, but for a while the air was practically unbreathable. If it was air freshener, I recommend not using it. And if a cleaning product, something milder and more eco-friendly would be a big improvement.
Stayed 1 night in Sep 2025