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The Sumner

4.0 star property

Photo gallery for The Sumner

Front of property
Lobby lounge
Lobby lounge
Hallway
Deluxe Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Hyde Park
    ‪3 min walk‬
  • Marble Arch
    ‪3 min walk‬
  • Oxford Street
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

8.0 out of 10
Very good
(17 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.8 out of 10
Excellent
(17 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

London

With a stay at The Sumner in London (London City Centre), you'll be a 4-minute walk from Marble Arch and 5 minutes by foot from Hyde Park. .This bed & breakfast is 0.7 mi (1.2 km) from Oxford Street and 0.4 mi (0.6 km) from Baker Street.
View more B&B in LondonOpens in a new window

What's nearby

  • Hyde Park - 3 min walk - 0.3 km
  • Marble Arch - 3 min walk - 0.3 km
  • Oxford Street - 13 min walk - 1.2 km
  • Piccadilly Circus - 4 min drive - 2.4 km
  • Buckingham Palace - 5 min drive - 2.4 km

Getting around

  • Marble Arch Underground Station - 4 min walk
  • Marylebone Station - 12 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Ranoush - ‬2 min walk
  • ‪Snowflake Luxury Gelato - ‬3 min walk
  • ‪GAIL's Bakery - ‬1 min walk
  • ‪Sidi Maarouf - ‬2 min walk
  • ‪Saffron - ‬1 min walk

About this property

The Sumner

Bed & breakfast with a bar, a short walk to Marble Arch
The Sumner offers 20 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 20 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services.
English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (173 centimetre wide door)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Children 5 years old and younger are not permitted at this property

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

Reviews

The Sumner Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 341 out of 780 reviews
Rating 8 - Good. 290 out of 780 reviews
Rating 6 - Okay. 94 out of 780 reviews
Rating 4 - Poor. 38 out of 780 reviews
Rating 2 - Terrible. 17 out of 780 reviews

Reviews

10/10 Excellent

Martin

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Recycling options would be nice.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonathan, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, and the staff were fantastic!
Stayed 4 nights in Jun 2025

6/10 Okay

Richard

Location is very convenient. I'd visited the Sumner in the past before the pandemic. The room I was given was adequate, with a decent shower, small fridge and acceptable bed. The room furniture, however, was not in keeping with what I'd previously known; the desk chair in particular was soiled and over-used, the clothes bureau did not close, and the chaise had a tattered blanket draped over it. If you don't need to spend much time in the room, all that could be overlooked, but it was a different feel than I'd previously experienced.
Stayed 2 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort

Pleasant stay but needs a bit of attention.

Nice hotel close to the centre, near Oxford Street. Friendly staff, room could have been doing with a bit of attention, broken and loose floor tiles in the bathroom, residents next door arguing in the early hours of the morning, although that wasn't the Hotels fault. Pleasant stay but needs a bit of attention.
Stayed 3 nights in May 2025

8/10 Good

Eli

Stayed 2 nights in May 2025

8/10 Good

Scott

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property. The staff were very friendly and helpful. The room spacious and comfortable. The location was very convenient with nearby public transport, shopping, restaurants and parks. There is a lift on site, but also a couple of stairs. They also allowed us to store our luggage as we arrived early in the morning. My only issue was with the shower. You cannot adjust the temperature or turn the water off when your hands are wet and the water is scalding hot. Had to use a face washer to grip and turn the taps. For safety the hot water temperature needs to be reduced. I would stay here again.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Misleading. Not a 4-star hotel.

The beds were comfortable, but the room is in great need of updates and more privacy. Multiple tiles in the bathroom were cracked, carpet is worn, chair provided at the desk dipped so much in the middle it was like sitting on a hole in the chair. The tv did not work. The door jam was not complete and there was space someone could look through into the room if they chose to. I would not stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how cute this little boutique hotel was. I would definitely stay here again. Spacious room, Very comfortable, private bathroom, clean and quiet as long as the windows were closed. We opened them for a bit to get some fresh cooler air as we could not adjust the air conditioning and with them open there is quite a lot of street noise. Also seems like a safe neighborhood, but my husband did have his phone ripped from his hands just a block away so be vigilant.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful small hotel with very friendly and helpful staff. It felt more like a large house than a hotel. Located in an upscale part of the city. We had a twin bed room that offered plenty of space. Beds and pillows weren't as comfortable as I'd hoped but were fine and we slept well. Bathroom was clean but floor tile could use some work. Air worked well to keep us cool. The only real downside was the odd way the elevators were built to drop you at the half floors, so no matter where you landed you had to go either up or down a half flight of stairs to get to your room (a pain when dealing with luggage or if you have mobility issues). Overall we really liked our stay and would stay here again in the future.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ellen, Stow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in London. This boutique hotel is in a great location. We will definitely come back.
Stayed 4 nights in Apr 2025

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable stay.

Excellent location and good service from the reception. Small details like wobbly bedside lights, a tiny TV at the far side of the room and a dated bathroom only let it down slightly. Overall, quiet and comfortable with plenty of local coffee, breakfast and drinking places nearby. Recommended.
Stayed 2 nights in Mar 2025

6/10 Okay

Josephine

Bed was old and sagged in middle, I requested they changed mattress , they turned mattress which was slightly better. In returning in evening our door was left open prob cleaning. I went to call front desk and phone did not work.I went down to yell night clerk he came to room to fix phone which was disconnected and showed him how door was left. He was not apologetic at all.
Stayed 2 nights in Mar 2025

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Prashant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 5 nights in Mar 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and rooms were ideal for our stay but there is a lot of noise from the street and the area above the room we were.
Stayed 1 night in Mar 2025

8/10 Good

Gladys

Travelled with partner
Liked: Cleanliness
We enjoyed staying at this hotel, but some room for improvement include providing at least breakfast options And ensuring that repairs are kept up. There was a broken tile in our bathroom, which posed a little bit of risk of cutting your feet. We put towels over this broken tile to Avoid injury
Stayed 3 nights in Mar 2025

8/10 Good

Lovemore

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Elly

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nice staff and great location with lots of train options. Despite a beautiful and modern lobby the rest of the property is quite run down. My room had carpet and curtain wear/stains and the bathroom had some tile damage. Dated furnishings but a very large and spacious room which was great. Absolutely fine for a pragmatic business trip but definitely not ideal for an indulgent vacation stay.
Stayed 5 nights in Feb 2025

8/10 Good

Howard

Stayed 1 night in Feb 2025

10/10 Excellent

Courtney

Liked: Property conditions & facilities
Local go everything perfect location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, room comfort

Warm and welcoming

We have stayed at the Sumner Hotel on numerous occasions, and I can honestly say the welcome we receive is always incredibly warm and genuine. The staff are absolutely lovely and can’t do enough for you. While the rooms are beginning to look a bit tired, they remain clean and comfortable for a good night's sleep. The hotel’s location is exceptional, just a couple of minutes' walk from Marble Arch. Plus, the neighbourhood is a treat to explore, with amazing bars and restaurants right on the doorstep. All in all, it's a fantastic place to stay.
Stayed 2 nights in Feb 2025