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Thistle London Piccadilly

4.0 star property

Photo gallery for Thistle London Piccadilly

Lobby
Junior Suite, 1 King Bed with Sofa bed | Living area
Check-in/check-out kiosk
City view from property
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Coventry Street, London, England, W1D 6BZ
  • The British Museum
    ‪15 min walk‬
  • Big Ben
    ‪16 min walk‬
  • London Eye
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Thistle Trafalgar - Leicester Square

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (1003)
The price is NZ$761
for 1 room
includes taxes & fees
14 May - 15 May
Thistle Trafalgar - Leicester Square

About the area

London

Located in London (London City Centre), Thistle London Piccadilly is within a 5-minute drive of Big Ben and The British Museum. .This hotel is 1.2 mi (1.9 km) from Buckingham Palace and 1.3 mi (2.1 km) from Hyde Park.

What's nearby

  • The British Museum - 15 min walk - 1.3 km
  • Big Ben - 16 min walk - 1.4 km
  • London Eye - 17 min walk - 1.5 km
  • Buckingham Palace - 19 min walk - 1.6 km
  • Hyde Park - 4 min drive - 2.1 km

Getting around

  • Piccadilly Circus Underground Station - 3 min walk
  • Charing Cross Station - 8 min walk
  • London City Airport (LCY) - 38 min drive

Restaurants

  • ‪Shake Shack - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk
  • ‪W London - ‬1 min walk

About this property

Thistle London Piccadilly

Victorian hotel with a 24-hour fitness center and a 24-hour front desk
Thistle London Piccadilly offers 82 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 48-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 82 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at Eat & Drink or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). English breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Eat & Drink - This restaurant serves breakfast only.
Late night fare is available from room service (during limited hours).

Languages

English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Eat & Drink

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • 3 steps to reach entrance
  • Lift (137 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

Property is also known as

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Thistle London Piccadilly Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 999 reviews
Rating 8 - Good. 332 out of 999 reviews
Rating 6 - Okay. 101 out of 999 reviews
Rating 4 - Poor. 40 out of 999 reviews
Rating 2 - Terrible. 35 out of 999 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ma Franciosa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are old, sheets are dirty we found pubic hair underneath the comforter. Stained and dated furnitures. Lamps and ac are thick with dust.
Stayed 8 nights in Jan 2025

2/10 Terrible

Catherine

Disliked: Staff & service, property conditions & facilities

Very poor service

We stayed one night as we were in town to see a concert. after checking in we were out for the evening. On our return we discovered our bathroom toilet was blocked and would not flush. All staff had left. We had no toilet facilities all night. We complained in the morning and the hotel staff seemed to think that as they sent maintenance up to the room at 9am that was acceptable. We checked out at 9.15. It was not acceptable! I will be complain(no to HO.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t ask for better location. Walking distance to almost everything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jackie

Stayed 1 night in Jan 2025

10/10 Excellent

S

Stayed 1 night in Jan 2025

6/10 Okay

Richard, Henderson

Business traveller
Disliked: Property conditions & facilities
Maybe OK for an old hotel and location, but for the cost falls short.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service

Excellent location, friendly staffs

Stay was good, total nights. But theres something very important that the housekeeping team should be educated. 1. On our arrival day, we asked for water n pillow. The housekeeper came, knocked once n opened the door immediately when i was changing 2. On 3rd day, we left the room at 7am with make up room signage n return at 330pm but the room wasnt make up. Hence, we replaced it with DND signage as we were jetlagged n trying to snooze. The housekeeper came at 430pm knocking at the door. I meam its like, theres a reason for DND signage! 3. Table , side tables are covered with layer of dust.
Stayed 5 nights in Jan 2025

10/10 Excellent

Toni

Travelled with family

Lovely stay

The hotel is very central to what we wanted to do in London. The staff are great, Medina on breakfast was lovely and friendly, having a chat about our plans. The room was comfortable. Would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for exploring

Great location and walkable to many locations.
Stayed 2 nights in Jan 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location; nice hotel.

Pleasant hotel in a superb location. Close to Trafalgar Square and plenty of theaters.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value in an amazing location. Large clean and comfortable room which was soundproofed to a high standard
Stayed 2 nights in Jan 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great Hotel, staff very helpful, room was clean & spacious with great view
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to food, entertainment and transport. Easy check in, good room, good breakfast, no nonsense stay. Would stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Central London

Great location friendly staff asked to drop off bags before show was informed a room was ready thanks to Richardo
Stayed 1 night in Jan 2025

6/10 Okay

Harold, Charleston

Travelled with partner
Disliked: Cleanliness, staff & service
We returned to our room in the evening to find that housekeeping dropped a full bag of trash in our room and also left dirty towels on the floor near the door. Front management was not concerned as the person I spoke to said that housekeeping was gone for the day, so someone would be up to get the area cleaned up later.
Stayed 4 nights in Jan 2025

8/10 Good

judy

Stayed 4 nights in Jan 2025

4/10 Poor

Katie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Staff fell asleep on the reception desk and hassled by housekeeping before check out time four times, they kept coming into our room without knocking. Room was dirty and we paid for a deluxe kingsize room that had nothing deluxe about it
Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 3 nights in Dec 2024

2/10 Terrible

ivan kristoffer

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Lovely room great bed, comfortable and spacious room has desk and lounge chair. Nespresso espresso machine was well used. Rained shower was delicious. Lively view of Swiss Court and holiday revelers, no noise. Best blackout curtains ever! Helpful and friendly staff worked with me to quickly salvage lodging at last minute. Every staff member I interacted with was pleasant and engaging.
Stayed 4 nights in Dec 2024

2/10 Terrible

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service and a take it or leave it attitude.

Appalling as Katarina advised our room that we had booked several months earlier was gone! No apology. Either down grade or move hotels which we had no option but to do. Have had excellent service on all previous occasions. Sadly cannot review this time as we were moved to the other thistle property. Still awaiting resolve!!
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great friendly staff. Able to check in early. Nice room for 2. Comfortable and convenient to Picaddily square and Theatre district. Highly recommend Thistle.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was amazing. It is a short distance to the most amazing tourist attraction London has to offer. It made our trip much more about enjoying the moments rather than spending it on the commutes. Also, the hotel room itself was very spacious and very quite despite of everything thar was going on outside. The staff were also super nice and hospitable. We really really enjoyed our stay at Thistle piccadilly London.
Stayed 4 nights in Dec 2024