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Troy

3.0 star property

Photo gallery for Troy

Property entrance
Executive Double Room
Lobby
Free daily buffet breakfast
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
68-70 Queensborough Terrace, Bayswater, London, England, W2 3SH
  • Place, Hyde Park
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Place, Oxford Street
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

London

With a stay at Troy in London (London City Centre), you'll be steps from Kensington Gardens and 12 minutes by foot from Hyde Park. .This hotel is 0.7 mi (1.1 km) from Kensington High Street and 0.5 mi (0.9 km) from Kensington Palace.

What's nearby

  • Kensington Gardens - 1 min walk - 0.2 km
  • Hyde Park - 10 min walk - 0.9 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Marble Arch - 6 min drive - 2.3 km
  • Oxford Street - 8 min drive - 3.3 km

Getting around

  • Queensway Underground Station - 3 min walk
  • London Paddington Station - 13 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪New Fortune Cookie - ‬3 min walk
  • ‪The Park - ‬2 min walk
  • ‪MEATliquor - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

Troy

Hotel with free breakfast, steps from Kensington Gardens
Troy offers 33 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
A complimentary buffet breakfast is served on weekdays from 7:30 AM to 8:30 AM and on weekends from 8:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served on weekdays between 7:30 AM and 8:30 AM and on weekends between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day); discounts available

Food and drink

  • Free buffet breakfast available 7:30 AM to 8:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 30 per day (984 ft away)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Troy Hotel
Troy Hotel London
Troy London
Troy Hotel
Troy London
Troy Hotel London

Troy Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 754 reviews
Rating 8 - Good. 383 out of 754 reviews
Rating 6 - Okay. 184 out of 754 reviews
Rating 4 - Poor. 32 out of 754 reviews
Rating 2 - Terrible. 14 out of 754 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but comfortable although my room was very warm, although it was 24 degrees outside. I had to prop open the sash window as it would sometimes close itself and when I tried using the ceiling fan the whole thing shook and looked like it was about to fall off ,so I switched that off. Aside from that staff were friendly, room was dated but clean and breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Donalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 4 nights in Sep 2024

8/10 Good

Thiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Would most definitely return.
Stayed 1 night in Dec 2022

8/10 Good

Lynette

Liked: Cleanliness, staff & service

Great transport links

Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it Overall the room and breakfast room where a bit chilly But id stay again if the price was good Excellent transport links tube and bus
Stayed 2 nights in Nov 2022

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Super location near Queensway tube. Traditional pub nearby. Comfy rooms and breakfast “ok” but ordinary.
Stayed 1 night in Oct 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service is fine, staffs are friendly and helpful. Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Stayed 8 nights in Aug 2022

10/10 Excellent

Julia

Stayed 1 night in Jul 2022

8/10 Good

Charles

Travelled with family
Liked: Staff & service
The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Stayed 4 nights in May 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Noisy, not a positive experience

Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Jennifer

Liked: Cleanliness
I’ve stayed there several times,it’s a convenient location.The breakfast is sufficient, but always the same. I would stay there again.
Stayed 3 nights in May 2022

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

A comfortable hotel with lovely old features, located in a quiet street close to park and tube station. Very friendly staff and good breakfast. Great value for money.
Stayed 1 night in Apr 2022

10/10 Excellent

Peter

Stayed 1 night in Apr 2022

8/10 Good

Martin

Stayed 1 night in Mar 2022

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for where I needed to be

Perfect for my needs, simple. Breakfast was an extra bonus too
Stayed 1 night in Mar 2022

10/10 Excellent

William

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I've stayed in the neighborhood and like the area but this was my favorite hotel. The room was not huge but adequate for two people. The breakfast was good and the staff helpful.
Stayed 2 nights in Feb 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the family room which was large, clean and comfortable. The breakfast was limited in choice but adequate for what we needed. The staff were all friendly and the hotel clean throughout. We would stay here again.
Stayed 2 nights in Jan 2022

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in cosy room

We had a lovely stay at Troy. Clean room, and friendly and accommodating staff.
Stayed 1 night in Dec 2021

10/10 Excellent

Ghazi

Stayed 2 nights in Nov 2021

10/10 Excellent

Vinay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Alright stay

Good budget stay. The single room was ok sized. The shower unit very small as you cannot move when inside. It's fine for a short stay. Close to Bayswater station and shops/restaurants
Stayed 2 nights in Nov 2021

6/10 Okay

Vinay

Business traveller
Liked: Staff & service, property conditions & facilities

Alright stay

Single Room was very small, the main Ceiling light to low as I could hit it with my forehead...I'm 6"1. The room is catered for a small person. The bathroom sink and toilet too small. The shower cubicle height and width again too small. You couldn't manoeuvre round. Positives...Quiet and Friendly staff, free Breakfast
Stayed 2 nights in Nov 2021

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021