This is the tale of 2 rooms.I booked a separate single room for my friend and myself. Upon arrival, we were given 2 keys. Without seeing the rooms themselves, I chose the 2nd floor and my friend chose the 4th floor. What we didn't know was that my room had been upgraded (it was a little cramped but comfortable enough for the price paid) and my friend had the single which turned out to be uncomfortably tiny. She only stayed one night of the two booked because she got no sleep, had no hot water (at the beginning), had an a/c unit that blew directly on her, and found the stairs to narrow and difficult. So, it was not a great weekend rdv in London. The hotel location is excellent...steps away from Paddington Station and many excellent restaurants practically right outside the door. So, my caution is to not book a single room and to understand that other rooms are rather cramped too. Also, if you don't book directly through the hotel, you cannot receive a refund for checking out early from them.