Book Extended Stay America Menlo Park accommodation from NZ$138

this hotel's front desk staff yesterday (May 16, 2026) are totally incompetent and ignorant of their resposibility, I lined up at the front desk to check in, i booked for 2 rooms, (the 2nd room i paid extra for Lagoon view,) the first guys who we approached assisted us and checked us for 1 room, i was tired and tried to leave the front desk realized i need to be checked in for the second room, so i lined up again, another guy helped me and checked me in for the 2nd room, , when i enter my 2nd room, i found out the it is a regular room (not Lagoon view room) , i went down again , lined up at front desk and complain, and finally, got what I really booked and paid for. I'm a regular customer here, this time, I'm so disappointed , I will stay away from this hotel from now on.

The hotel was in a great location. Clean and well maintained. I was there for 3 nights. I felt the fee for parking and the breakfast was excessive.

Well maintained, clean room with a new ce restaurant. The convenience of riding the AirTrain made the price bearable. It was a very good experience.

The breakfast options were very good, the area was very clean and there was plenty of food.

I wasn’t expecting the Ritz Carlton, but had hoped for a base level of standard. The building was very far away from the check in area in a sketchy part of town, which didn’t feel great as a single woman traveling alone. The shower looked like athlete’s foot and there were bugs crawling on the pillow. I checked out after a couple of hours and spent the night at SFO instead. You get what you pay for.

Good location, quiet area, clean and comfortable rooms, reasonably priced. Good place to stay when in Oakland/Berkley area