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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Reception
Lobby sitting area
Exterior
Free daily on-the-go breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.2 out of 10
Very good
(160 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(89 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk
  • ‪Cafe Aroma - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, 7-minute walk to Times Square
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 809 out of 2167 reviews
Rating 8 - Good. 555 out of 2167 reviews
Rating 6 - Okay. 399 out of 2167 reviews
Rating 4 - Poor. 211 out of 2167 reviews
Rating 2 - Terrible. 193 out of 2167 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

STEVE

Stayed 5 nights in Jul 2025

10/10 Excellent

Samuel, Las Piedras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place and I will stay here for a next time
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis Jemuel

Stayed 3 nights in Jul 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Erika, New Milford

Liked: Cleanliness, staff & service
The location is perfect and the staff were very nice. My biggest complaint is the outdated furniture in the rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Francesca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main street, nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, staff was excellent. Very friendly and helpful. Elevators had no problems. Very timely. Would stay again, close to Broadway in Times Square. Delicious complementary cookies and chips and water and flavored water and lemonade. Along with the free breakfast in the morning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and very friendly. The breakfast was great. The hotel was clean. The hotel was close to many sites and the Amtrak station.
Stayed 2 nights in Jul 2025

8/10 Good

kathleen a

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just didn’t like the elevators, the maiden service with those large carts should not use the same elevator as guest. I have to walk down so many flights because I couldn’t get an elevator. Would I stay at this hotel again..No.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto Alejandro Rivera

Stayed 3 nights in Jun 2025

10/10 Excellent

POPATLAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jul 2025

8/10 Good

Cherice

Travelled with family
Liked: Cleanliness, staff & service

Great location!

Awesome location within easy walking distance to so much, even more than just Broadway and Times Square! Hotel itself is nothing fancy, but they provide water bottles and the breakfast includes hot eggs and sausage. They also hold your bags until 7pm after checkout.
Stayed 3 nights in Jul 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel’s location, cleanliness, staff, and overall comfort were great. The only reason I didn’t give it 5 stars was it has 2 elevators and one of them wasn’t working on the final day of our stay. Other than that, we really enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

aniya

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good value for the price in NYC. Location is great. Elevators are a small issue and rooms are small. But everything was good and solid. And the free breakfast is a big bonus.
Stayed 1 night in Jul 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs upgrades, shower curtain doesn't stay closed, no ventilation in bathroom when showering causing everything to be wet, elevators sliw,mold on walls in bathroom, not enough seating, a destination charge we didn't know about
Stayed 3 nights in Jul 2025

10/10 Excellent

Elijah

Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few blocks away from Times Square and across the street is a wonderful Michelin star restaurant, a great deli/coffee shop, nearby some great desserts & shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

HENRY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and reasonable price
Stayed 3 nights in Jul 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
It was valet parking and we were told to notify the hotel an hour in advance when we were ready for our vehicle to leave which we did and we still had to wait and notify again that we had been waiting an hour
Stayed 1 night in Jul 2025

8/10 Good

Trung Hieu

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs here are friendly. Elevators extremely slow during breakfast peak time.
Stayed 2 nights in Jul 2025

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but very clean. The staff was amazing. They were friendly and helpful and they had a great breakfast. The only thing that I would say about this property is that they’re having problems with their elevators during the day because there’s so many people coming down for breakfast. Sometimes the elevator stopped working and so people get a little frustrated about that but the property itself very nice.
Stayed 3 nights in May 2025

2/10 Terrible

Leah

Stayed 2 nights in Jul 2025

8/10 Good

Sherita Poe

Liked: Staff & service
Disliked: Property conditions & facilities
Property dated smelly. Elevators slow on certain days.
Stayed 4 nights in Jul 2025