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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Free daily on-the-go breakfast
Reception
Exterior
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
343 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.2 out of 10
Very good
(150 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.0 out of 10
Very good
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.6 out of 10
Good
(85 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Tranzit - ‬2 min walk
  • ‪Scallywag's - ‬2 min walk
  • ‪Corvo Coffee - ‬2 min walk
  • ‪Tabata - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Reviews

Holiday Inn Express New York City Times Square by IHG Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 781 out of 2062 reviews
Rating 8 - Good. 521 out of 2062 reviews
Rating 6 - Okay. 386 out of 2062 reviews
Rating 4 - Poor. 196 out of 2062 reviews
Rating 2 - Terrible. 178 out of 2062 reviews

Reviews

8/10 Good

Jolanda

Liked: Cleanliness, property conditions & facilities
Our 4 day stay was fine, except for our room not being cleaned and bed changed one day, and request to teplace defective coffee maker not answered.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had a good stay. The hotel is well located with quick access to subway and bus network. The room was quite small, but being NYC, it was expected. The breakfast was good and well stocked. There were a lot of customers but staff ensured breakfast went smoothly.
Stayed 4 nights in Jun 2025

6/10 Okay

Aurélie

Travelled with group
Disliked: Property conditions & facilities
The staff were excellent, everyone was very friendly and happy to help. Unfortunately our room was disappointing and did not look like the pictures online. The room smelt like mildew and we found mould/mildew in the shower. The mirror had bits torn off it and there was someone else’s hair stuck to the ceiling. We came back one day to find the shower curtain had been removed and not replaced although they did replace this quickly when we asked. The beds felt quite precarious as they were double mattresses balanced on too-small frames. The outlets by the bed did not work. Yes this is a budget hotel but the price was still very high and did not match up to the room we were given. Again, the staff who were great were the highlight but I wouldn’t recommend this hotel and wouldn’t stay here again. Much too expensive for a shabby room that needs renovating/updating.
Stayed 6 nights in Jun 2025

10/10 Excellent

Glinette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The rooms were always clean. The breakfast was delicious and varied. They had free water and Lay's chips available for the customers . They helped me arrange transportation back to the airport. And the most importantly, the location was excellent close to everything. I definitely recommend it.10/10
Stayed 6 nights in Jun 2025

10/10 Excellent

william

Stayed 2 nights in Apr 2025

6/10 Okay

Yunior

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Needs to be more clean the property
Stayed 3 nights in Mar 2025

6/10 Okay

Joe

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

MD NUR MAHABUBUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We like their services

Overall good place to stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Nick

Stayed 1 night in Jun 2025

10/10 Excellent

Priyasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Lawrence

It was clean, everything in the room worked
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

New York break

Given a really awful room on arrival 3402, so many problems with it. Changed room the following morning and got a better city view room, which is what we had booked 3304, but not given previously. Much better room. Staff were always very friendly and helpful. Breakfast a fun experience
Stayed 5 nights in Jun 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Roberto

Travelled with partner
Just what you'd expect for the price point. Good breakfast included, convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Breanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing property Michelle was the BEST
Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Friendly staff.
Stayed 4 nights in Jun 2025

6/10 Okay

Jeremy, Maricopa

Stayed 3 nights in Jun 2025

8/10 Good

Amit

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Good maintenance and cleaning. The street environment was a bit unpleasant. I'm not sure I would go there with my family.
Stayed 5 nights in Jun 2025

8/10 Good

Evangelina

Stayed 2 nights in Jun 2025

6/10 Okay

Luc

Travelled with family
Liked: Staff & service, amenities
Location is perfect to access all of Manhattan Time Square Garbage in the front door I think it's just the way to get rid of garbage
Stayed 2 nights in Jun 2025

10/10 Excellent

Nour

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

MARISA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and food options
Stayed 3 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

6/10 Okay

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient between work and Amtrak.
Stayed 1 night in Jun 2025