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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
In-room safe, desk, blackout curtains, soundproofing
Exterior
View from property
Free daily on-the-go breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(170 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior
Holiday Inn Express Manhattan Times Square South by IHG
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,833 reviews
The price is NZ$308
includes taxes & fees
4 Jan - 5 Jan 2026
Holiday Inn Express Manhattan Times Square South by IHG

About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • 5th Avenue - 13 min walk - 1.1 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Altair - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, 7-minute walk to Times Square
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Reviews

Holiday Inn Express New York City Times Square by IHG Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 867 out of 2317 reviews
Rating 8 - Good. 591 out of 2317 reviews
Rating 6 - Okay. 421 out of 2317 reviews
Rating 4 - Poor. 233 out of 2317 reviews
Rating 2 - Terrible. 205 out of 2317 reviews

Reviews

8/10 Good

Mary, Mashpee

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this property to Broadway is PERFECT! We easily walked to both theaters. (Just In Time and Hell’s Kitchen are two spectacular shows that we highly recommend.) Every single staff member—from the front desk workers to the housekeepers to the breakfast workers to the elevator operators—were professional and friendly. The one issue that was a challenge is that only one elevator was in operation during our stay. That certainly wasn’t the fault of the staff, and
Stayed 2 nights in Sep 2025

6/10 Okay

Deepankar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
1 Lift was dead Another wouldn't come for half an hour, first message the hotel person to bring the lift to the floor that you want on. Had to step down 12 floors with kids sometimes. As soon as checkout was done, they messaged that lift was operational back again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jocelyn

Stayed 4 nights in Sep 2025

4/10 Poor

FRANKIE, Hammond

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator broke most of my stay, breakfast not great and hotel is very outdated
Stayed 5 nights in Aug 2025

2/10 Terrible

Carlos

Business traveller, Travelled with partner
Disliked: Cleanliness
We where staying at the 25th floor the elevator not working nuff said
Stayed 3 nights in Sep 2025

8/10 Good

jorge

Travelled with family
Liked: Cleanliness, staff & service
two elevators for 200 rooms and only one working. It was a terrible experience.
Stayed 3 nights in Sep 2025

4/10 Poor

Bailey

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was nice. The elevator didn’t work the entire week we were there Our hotel door security somehow locked us out of our room. after notifying crew and upon our return it was still locked. Mind you- we’re on the 11th floor with the elevator not working. I call and they say they will send someone up. After waiting 30 minutes outside my door-still nobody came to unlock it. We ended up forcing the door open -no damage- Oh and I was randomly charged $214 for no reason? I addressed the front desk and it was refunded immediately and kindly by the front desk person Sorry just very disappointed
Stayed 5 nights in Sep 2025

8/10 Good

Garry Field

Travelled with partner
Liked: Cleanliness, staff & service
Elevator waiting time is too high and breakfast sitting area is too conjusted
Stayed 3 nights in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location
Stayed 2 nights in Jul 2025

8/10 Good

KERRY ANN

Stayed 5 nights in Sep 2025

6/10 Okay

Samantha

Travelled with partner
The staff was great, Oscar was the man. We didn’t like the elevator being down to one.
Stayed 4 nights in Sep 2025

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the elevator is a disaster and really ruined the experience having to wait constantly long periods of time . they either need to have less floors and guests or more elevators. on the pluses the location is great and staff was doing their best to be helpful.
Stayed 3 nights in Sep 2025

2/10 Terrible

robert

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Gianna

Stayed 2 nights in Sep 2025

6/10 Okay

John

Stayed 4 nights in Sep 2025

6/10 Okay

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator never worked but the staff was amazing.
Stayed 3 nights in Sep 2025

6/10 Okay

MUHAMMAD

Travelled with family
Disliked: Amenities, property conditions & facilities
One of the elevator was broken for 3 days of my stay. I have to use stairs to go to my room on 10th floor a few times. I didn’t understand that why they couldn’t repair it for so long.
Stayed 2 nights in Sep 2025

8/10 Good

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good i just didnt like area outside of hotel but thats everywhere in new york in that section. Also some staff didnt understand english and couldnt respond to questions when asked,but over all my stay was good. Room was clean and quiet.
Stayed 1 night in Sep 2025

8/10 Good

Jacquelynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome except the elevator situation. We had to walk down from the 26th floor three times during our two night stay. The room was small, but adequate, very clean, with a lovely view. Worth the price, good location if you want the tourist experience, the staff was amazingly patient, helpful, and kind while dealing with the frustrating elevator issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has easy walkable access to all the main areas of Manhattan, if you’re not looking for nothing fancy this is a great choice; clean, safe and the staff was really nice at all times.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dianne

Stayed 3 nights in Sep 2025

8/10 Good

Marangely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que ambos elevadores trabajen al mismo tiempo!!! En la estadía 1 elevador estuvo dañado. Ojo siempre hubo personal trabajando en ello.
Stayed 4 nights in Sep 2025

8/10 Good

SAYIM

Stayed 4 nights in Sep 2025

8/10 Good

Orgil

Travelled with group
Liked: Cleanliness, staff & service, amenities
I didn’t like inside of the hotel. It was too narrow and small otherwise it was good.
Stayed 3 nights in Aug 2025

10/10 Excellent

NYABILONDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025