Compare Winery Hotels in Nyack

Staff sometimes was not friendly but the hotel is at great location and it is beautiful

Great location

This property was perfect for us. It was small, but we didn't spend a lot of time in the room. It was walking distance to Times Square and many other sites. We would definitely stay here again.

The only issue were delays with the elevators. There was a very large convention going on and the elevators did get bogged down at times.

A lovely, iconic property in a great location for restaurants, theater, sightseeing. Hotel was in the process of starting a new reservation system, was seriously unprepared for it, and significantly understaffed causing delays at check in that were incredibly long. It took us 2 visits to the front desk and 90 minutes before getting access to our rooms. Excusing mistakes and software glitches is one thing, but the staff did not deal with it well. They apologized profusely and repeatedly, but no other response. For example, no offer of water or a drink while in line, no offer of a breakfast or a coffee for our trouble; no offer of a drink in the bar, etc. For the price of a room ($800+), one expects a bit more respect and responsiveness. Kudos to Henry (valet/bellman) and Medy (concierge desk) who were most helpful and apologetic.

The staff of this property was awesome. This property is outdated. Also the reason most people booked this is because it is the cheapest price down there. I would actually pay an extra $300-$400 on my trip to have better accommodations.