Pullman Reef Hotel Casino

5.0 star property

Photo gallery for Pullman Reef Hotel Casino

Outdoor pool, open 6:30 AM to 10:00 PM, free pool cabanas, pool loungers
Lobby
Junior Suite, 1 King Bed
Property amenity
Meeting facility

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
35-41 Wharf Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪2 min walk‬
  • Reef Fleet Terminal
    ‪3 min walk‬
  • Cairns Marlin Marina
    ‪6 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room, Park View, 1 king bed with single spa bath

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.4 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior room, 1 King Size Bed, City Views with Spa bath

9.6 out of 10
Exceptional
(50 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior King Suite, City Views, 1 king bed with double spa

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Premium)

  • Sleeps 3
  • 2 Double Beds

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cairns

With a stay at Pullman Reef Hotel Casino, you'll be centrally located in Cairns, steps from Cairns Esplanade and 4 minutes by foot from Reef Fleet Terminal. .This casino hotel is 0.5 mi (0.9 km) from Cairns Central Shopping Centre and 0.1 mi (0.1 km) from Reef Hotel Casino.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Reef Fleet Terminal - 3 min walk - 0.3 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬5 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk
  • ‪Blu Marlin Bistro - ‬4 min walk
  • ‪Silverswift - ‬3 min walk

About this property

Pullman Reef Hotel Casino

Waterfront hotel with 4 restaurants and a casino
Pullman Reef Hotel Casino offers 128 accommodations with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 128 guestrooms featuring iPod docking stations and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Fusion cuisine at Tamarind, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cairns? This hotel has 4080 square feet (379 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 11:30 AM.
Tamarind - This fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Flinders Bar and Grill - This bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Soy Kitchen Street Food - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Merchant Cafe - This coffee shop serves breakfast and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square foot of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,080 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 40 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Stayed 5 nights in Jun 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed in, the staff were amazing. The view from our room was breathtaking over the Trinity Inlet and the spa bath was a real treat. We received gaming credits for the casino every day which we enjoyed using and even came out ahead with. Will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa A

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great entertainment and close to everything
Stayed 1 night in Apr 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, the room was clean and the staff were friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
All was fine except they tried to charge me for a bottle of water when the “free” ones were not supplied.
Stayed 2 nights in Mar 2025

10/10 Excellent

Masaaki

Stayed 2 nights in Mar 2025

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
It's quiet and clean place, easy to dining, shopping and good location. The staffs are very nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient and friendly staff
Stayed 5 nights in Mar 2025

8/10 Good

Rowan

Liked: Staff & service, property conditions & facilities, room comfort

In the Tropics

Great location close to all your need
Stayed 1 night in Mar 2025

10/10 Excellent

Leida Iris Del, Port Orange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasant staff! The gentlemen at the concierge desk were so wonderful. I should have written down their names to give hem credit. They were really informative and went out of their way to help us. The property is in a wonderful location. Easy walk to restaurants and shopping. Our room had a balcony looking over the greenery from the park. I would recommend it and would definitely stay again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

What a beautiful hotel, the staff could not do enough for you! The hotel was in a great location, easy to access the Reef Fleet Terminal and the Esplanade, with a short walk to the lagoon. Absolutely beautiful view from our room. Thanks for a great stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always exceptionally polite !
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very efficient, helpful and pleasant. The room was spacious, clean and comfortable. Will stay here again if in the area.
Stayed 1 night in Feb 2025

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

gulru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was great. The room was big, clean with the view to the bay. Loved the stay there
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Yessie

Stayed 1 night in Jan 2025