With a stay at Rydges Rotorua in Rotorua (Whakarewarewa), you'll be a 4-minute drive from Polynesian Spa and 9 minutes from Skyline Rotorua. .This luxury hotel is 0.1 mi (0.1 km) from Whakarewarewa: The Living Maori Village and 0.3 mi (0.5 km) from Rotorua Golf Club.
What's nearby
Whakarewarewa: The Living Maori Village - 1 min walk - 0.0 km
Redwoods Whakarewarewa Forest - 7 min walk - 0.6 km
Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.8 km
Polynesian Spa - 3 min drive - 2.9 km
Tamaki Maori Village - 4 min drive - 2.9 km
Getting around
Rotorua (ROT-Rotorua Regional) - 12 min drive
Restaurants
Ciabatta Bakery - 3 min drive
McDonald's - 3 min drive
Shadehouse Cafe - 18 min walk
Pantry D'or - 19 min walk
Scope Cafe Rotorua - 3 min drive
About this property
Rydges Rotorua
Luxury hotel with a fitness center and a 24-hour front desk
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 203 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite to eat at Chapman Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 651 square feet (60 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
Chapman Restaurant
Things to do
Gym
Heated pool
Hot tub
Outdoor pool
TV in common areas
Family friendly
Free cot
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Conference centre (651 square foot of space)
Meeting rooms
Outdoors
Garden
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Braille/raised signage
High-pile carpet in room
Lift (173 centimetre wide door)
Stair-free path to entrance
Vibrating pillow alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
2 buildings
5 floors
Banquet hall
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Phone
Recycling
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
Rollaway bed fee: NZD 60 per day
Credit card charges are subject to a surcharge of 2.00 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua
Rydges Rotorua Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were very reserved and NOT helpful to their patrons. Even not able to provide minimum facilities like tissues on the site. Rooms are not very air-conditioned. For the same price, we can get far better rooms in a convenient location.
Check in was excellent, very warm welcome. . Loads of parking and a very friendly receptionist found me a room so I could check in early.
Room was very dated and needs redecorating. Broken tiles in bathroom, terrible tap, old worn carpet and lots of damage to walls. Bed was clean and comfortable.
My room on third floor was above the loading dock so at 11pm I was woken by wheelie bins being loaded, then from around 6am, noisy trucks were arriving with load reversing signals and general unloading noises. Walls in room were very thin, as I could near a baby crying and general snoring. A minor hiccup on check out as the receptionist tried to charge me for someone else’s room, but she apologised and it was resolved within 5 mins.
Location was excellent for our needs being close to the Māori village and redwood forest. There is a strong sulphur smell though throughout the hotel.
Plenty of parking.
It was good experience but as compared to the last time we stayed there, this time the rooms were not that flashing. Even the advertising shows that superior rooms has got sliding door and balcony there but it was true. Thanks
Upon entering the hotel, the staff were noticeably disengaged and inhospitable. We were given a key and told where the lifts were and that was it. No welcome, no mention of amenities.
The room was dusty causing an allergic reaction. The room was also outdated and despite having a balcony, there was no real purpose for the balcony.
What made matter worse was one morning at 7am we removed the sign from the door signalling that we’d like the room cleaned. Hadn’t been cleaned. We asked reception at 2pm for a clean up and then left the room to give them time to do the cleaning. Came back and the room was untouched. Called again and told someone would come and clean up. We left again and upon our return, we found a neatly folded pile of sheets on our bed, with fresh towels in the bathroom and the old dirty ones on the floor still. Dirty cutlery and cups still on the bench.
I had to go down to reception and showed the photos only to be told we shouldn’t have had the sign up on the door the day before. The guy at reception apologised and sent someone to make the bed.
Overall the service and quality of this hotel was not worth the money paid.
The parking was ample and was located close to all the main attractions.
Overall a most enjoyable luxurious stay - relaxing spa and pool, nice meal, heavenly bed with deluxe extra long pillows especially after considerable car driving.
We also really liked this location of the hotel, being away from the city centre and its busyness, noisyness, shops and considerably more people, and with easy access to and from the highway.
This was our second stay with Rydges Rotorua, beautiful facilites as usual. However the room, particularly the window (Full Height Glazing) was quite.. poor in hygenic state. The entire window frame was quite bad. But! other than that, it was great.
Full service hotel away from the tourist center of Rotorua but close to the natural and cultural gems. We loved the pool but hot tubs were closed. Restaurant is pricey but convenient. Room was not sparkling clean fine- must be hard to maintain crisp white porcelain in a sulphur springs location.