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Citadines Central Shinjuku Tokyo

4.0 star property

Photo gallery for Citadines Central Shinjuku Tokyo

Lobby
Exterior
Breakfast served
Club Studio, 2 Single Beds
Executive Twin Room, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Place, Samurai Museum
    ‪2 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Omoide Yokocho
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Studio, 1 Double Bed

8.4 out of 10
Very good
(60 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Studio, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Studio, 1 Double Bed

7.8 out of 10
Good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Executive Studio, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio Suite

Premier Studio Suite

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Club Studio, 2 Single Beds

Club Studio, 2 Single Beds

Club Studio, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room, 1 Bedroom

Executive Twin Room, 1 Bedroom

Executive Twin Room, 1 Bedroom

  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior
Hotel Gracery Shinjuku
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 4,791 reviews
The price is NZ$280
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About the area

Tokyo

With a stay at Citadines Central Shinjuku Tokyo, you'll be centrally located in Tokyo, within a 10-minute walk of Isetan Department Store Shinjuku and Omoide Yokocho. .This hotel is 4.4 mi (7 km) from Tokyo Tower and 5.5 mi (8.8 km) from Yanaka Cemetery.

What's nearby

  • Samurai Museum - 2 min walk - 0.2 km
  • Isetan Department Store Shinjuku - 5 min walk - 0.4 km
  • Shinjuku Isetan - 5 min walk - 0.4 km
  • Omoide Yokocho - 6 min walk - 0.5 km
  • Shinjuku Gyoen National Garden - 11 min walk - 1.0 km

Getting around

  • Seibu-Shinjuku Station - 7 min walk
  • Shinjuku-sanchome Station - 7 min walk
  • Narita Intl. Airport (NRT) - 86 min drive

Restaurants

  • ‪鶏そば みた葉 - ‬2 min walk
  • ‪ニコニコBAR ケセラセラ 新宿店 - ‬1 min walk
  • ‪CREMASTER - ‬1 min walk
  • ‪Pink Roro - ‬2 min walk
  • ‪龍の巣 - ‬1 min walk

About this property

Citadines Central Shinjuku Tokyo

Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and slippers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 206 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
You can enjoy a meal at Stella serving the guests of Citadines Central Shinjuku Tokyo, or stop in at the grocery/convenience store. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stella - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 770 for children
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per night
Cribs (infant beds) are available for JPY 550 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 770 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

rudolfo

Stayed 5 nights in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Nice hotel Great location to see Kabukicho Just on the edge so it’s nice and quiet at night All the action is very close by
Stayed 3 nights in Nov 2025

10/10 Excellent

Ido

Stayed 1 night in Nov 2025

8/10 Good

Phounsouk, Frisco

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, just very small.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Nov 2025

6/10 Okay

Richard

Room was very poor and in need of decoration also images on website are not very like the actual room. Staff not very helpful when raising issue on this.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2025

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
3rd time I have stayed. It is in a great area. Clean room, helpful staff. Shinjuku station 10 minute walk
Stayed 5 nights in Nov 2025

8/10 Good

Myo Thant

Stayed 5 nights in Nov 2025

10/10 Excellent

Sam

Stayed 1 night in Nov 2025

8/10 Good

Keong Soon

Liked: Cleanliness, staff & service, amenities
Located in area with lots of food options, activities and with Lawson convenience store right below. Night life around might be “rowdy” for families with kids though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were clean, staff friendly, location was prime near the train station and all walking distances to attractions and restaurants
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Stayed 5 nights in Oct 2025

10/10 Excellent

Fatimata

Stayed 2 nights in Oct 2025

10/10 Excellent

Kevyn

Great staff
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet was great. Cleaning staff did a great job. Staff took good care of me.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fotini

Travelled with partner
Liked: Amenities
The room was spotless and completely silent. The staff were extraordinarily helpful. The nearby shops were more than plenty. Shinjuku station and anything you could think of, including the best coffee shop in Japan, Coffee Swamp, all within walking distance.
Stayed 20 nights in Sep 2025

10/10 Excellent

W Robert, Berchem

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, welcoming hotel in the heart of Shinjuku ! Plus: - Friendly staff, good breakfast buffet. - Big room. Kettle, microwave and safe in room. - Separate bathtub and shower. - Lawson's and 7-11 convenience stores right beside hotel. - Coffee machine in lobby. Minus: - Area around hotel is very busy with lots of unsavoury men trying to entice you to adult venues, but these are easily ignored.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 3 nights in Sep 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and the hotel clean and in a good condition. This hotel was so expensive. My small room was over £200 per night and that did not include breakfast. The bed was against the wall so one of us had to climb out. For over £200 I expected far more.
Stayed 3 nights in Sep 2025

8/10 Good

Toni, dallas

Liked: Cleanliness
Needed more amenities such as breakfast, gym. Overall it was ok.
Stayed 5 nights in Sep 2025

10/10 Excellent

Do Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Stayed 1 night in Aug 2025

10/10 Excellent

Wilmarth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great. Location is perfect for shopping, food & entertainment. Close to train station. Also breakfast is good.
Stayed 6 nights in Aug 2025