Book Valenzuela hotels

Great place staff and location

Security breach occurred in our room. Very disconcerting. Issued 1 towel per 2 guests. Long line-up at reception. Lovely staff, but clearly a problem existing.

We stayed this place for a week though, we got sick but the place its inside the mall. very convenient the hotel is excellent though, its pricey. but you paid what you got as we expected. the front desk are very helpful and friendly and very professional, all the staffs are friendly inside the hotel rooms are very clean. the cleaning crew are wonderful and welling to go above an beyond, very helpful. the only problem we have at the restaurant. the table are too close to each other and while we try'd to enjoy our breakfast someone next to us was a couple playing games on their phone it was too loud that my husband and we couldn't hear each other when we talked so we ask the staff to move to a different table and we were ignore so I finally just got up and saw a table we just moved. it was getting annoying its a breakfast buffet not a place to play games. also, we ask for coffee since you can't get it yourself, it takes forever to just getting a coffee, the waitress forgot my husband's coffee, I finally got up and walked where they make the coffee to get it myself. so no tip.. but the waitress at the restaurant needs more training. but above all the foods at the restaurant are excellent and the hotel its wonderful and clean. I would stay again.

Loved everything about the hotel except for the lack of seating areas in the lobby to hang out. Most of the lobby is taken up by the restaurant. The pool area is the only place to chill.

Place was good overall. My only complain was it took me so long to get checked in

friendly, good breakfast buffet