My god, this place is the casino/hotel that time forgot! I wasn’t really expecting much to begin with from the reviews, and I wasn’t disappointed in keeping my expectations low. The front desk clerk was the biggest disappointment checking us in, and that’s to include giving us a room where the toilet hadn’t even been flushed by the last guest/staff didn’t clean the bathroom. I dont know who left the toilet like that, but whoever it was they were severly dehydrated like neon yellow piss. We tell her about it - she offers to put us in another room. Not a huge deal, but my s/o is injured and extra walking with the injury is not ideal. So my s/o asked if a room upgrade would be possible for the hassle. I would never expect that, but a sincere, I am so sorry about that, and let me do x, y or z to make up for it would have sufficed - but no, we got, ummmm i cant do an upgrade, cuz that room costs 100 dollars, Do you want to talk to my manager? They’re not here. They’re at a different hotel right now. I think you have a bad attitude and are being rude (my s/o was upset; we just traveled all the way across the country, hadn’t slept in over 24 hours and was not happy with no a/c on in the room and urine in the toilet that we just paid 130 dollars for one night to stay in. I realize 100 dollars isn’t anywhere near what it used to be, but come on. Customer service should still EXIST - I would love the opportunity to speak to an actual manager of this hotel sometime in the near future.