SkyCity Grand Hotel

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SkyCity Grand Hotel

Hotel Class
5 out of 5



4.6 / 5Wonderful
3,078 reviews


  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa


What's nearby

  • Popular Location
    Sky Tower
    1 min walk
  • Popular Location
    SkyCity Casino
    1 min walk
  • Popular Location
    Queen Street Shopping District
    5 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

0508 283 858
  • Grand King Room

    Room Amenities

    • Sleeps 3
    More details
  • Grand Deluxe Harbour View King Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand Twin Room

    Room Amenities

    • Sleeps 4
    More details
  • Grand Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Grand Deluxe King Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand Accessible King Room

    Room Amenities

    • Sleeps 3
    More details
  • Grand Deluxe Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area


In the city center and near a train station, SkyCity Grand Hotel is in an area with good shopping. Queen Street Shopping District and Sylvia Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Auckland Domain and Mt. Eden. Auckland Zoo and Kelly Tarlton's Underwater World are not to be missed. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Sky Tower - 1 min walk
  • Popular Location
    SkyCity Casino - 1 min walk
  • Popular Location
    Queen Street Shopping District - 5 min walk
  • Popular Location
    Auckland Town Hall - 8 min walk
  • Popular Location
    University of Auckland - 12 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive


  • Gusto – Buffet restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner.
  • TheGrill by Sean Connolly – Restaurant. Serves lunch and dinner.

About this property

SkyCity Grand Hotel

15 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, 3 bars/lounges, and a fitness center are onsite. All 312 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi and plasma TVs with satellite channels. 24-hour room service, coffee makers, and free newspapers are among the other amenities available to guests.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.



Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Special check-in instructions

Group Booking Policy: For bookings of 4 rooms or more, this property charges a deposit equal to the entire stay, due at time of reservation confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.


Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per day.


  • Pets not allowed

Payment types

Important information


You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 35 for adults and NZD 17.5 for children (approximately)
  • Self parking fee: NZD 35 per night
  • Valet parking fee: NZD 55.00 per night
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Skycity Grand Hotel Auckland
  • Skycity Grand Hotel
  • Skycity Grand Auckland
  • Skycity Grand
  • Hotel Skycity Grand
  • SKYCITY Grand Hotel Auckland, New Zealand

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: NZD 35 per night
  • Valet parking: NZD 55.00 per night
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 35 for adults and NZD 17.5 for children
  • 15 restaurants and 4 coffee shops
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli


  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • Arabic
  • English
  • French
  • Hindi
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room


  • Terrace


  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa tub
  • Steam room


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower


  • Casino
  • Smoke-free property

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower


  • Pay movies
  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe

Nearby activities


  • Golfing
  • Parasailing
  • Sailing
  • Surfing/boogie boarding
  • Windsurfing

Where to eat

  • Gusto – Buffet restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner.
  • TheGrill by Sean Connolly – Restaurant. Serves lunch and dinner.


5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

First of all, I’m very impressed with your clean and tidy room and really enjoyed the atmosphere and services you provided.

Stayed 1 night in Sep. 2019

5/5 Excellent

Awesome Stay in the Sky

We had an amazing stay at the SkyCity Grand Hotel! The staff went above and beyond to make our stay special. We hope to come back again in the future!

Stayed 1 night in Jul. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 3 nights in Jul. 2019


I am less that happy about staying in this place. I had high expectations and was let down 100%. The positives are: the location, the view and the bed was super comfortable. The negatives are: When we went to dine across the road at Andy's bar and grill and were in the middle of eating our food, some rude lady working at the casino came to tell us that the restaurant was very busy and we had been there too long even though we had been there for less than one hour. Some of the food in the food was expired (the brownies and cookies). We didn't check the rest. When we called the hotel to have a blanket up to the room they didn't bring one and when we had asked for someone to come up to the room to show us how the coffee machine they said they would come and after half an hour I went downstairs to the reception to tell them and only then they came up. I would think for a 5 star hotel we would get someone helping us with luggage at arrive but nobody even asked if they could help so we had to carry it ourselves after a long trip. When the cleaner came to the room she didn't clean the room properly and had told us to turn the music down even though it wasn't even that loud. No one replaced the cups and saucers or tea and coffee in the 2 days we stayed. I highly doubt I will stay back in this hotel. I will prefer to go back to the Sofitel on the Viaduct next time. I would hardly call this a 5 star hotel. Maybe a 3 star.

Stayed 2 nights in Jul. 2019

4/5 Good

Excellent location. Breakfast buffet poor for the price.

Stayed 5 nights in Jul. 2019

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