Book Premier Inn City of Westminster accommodation from NZ$200

This hotel is a little off the beaten track for me as I normally stay close to Fitzrovia in London. However, I wanted a hotel with a gym / pool, and this was situated an easy walk away from Westbourne Park underground station (a few stops on from Great Portland Street station). And what a pleasant surprise I had. This is a funky, fresh hotel with brilliant facilities. My room was a great size and included a small kitchen. The air con in my room was excellent and the gym is good enough for a solid workout. Added to this was a cinema room and pool (neither of which I used) and a fabulous canal side restaurant (the rolled lamb belly was unbelievable). This was all topped off by EVERY single member of staff being kind and considerate. If you want a hotel that is a corporate chain - this is not for you. If you want great facilities in a relaxed, non pretentious atmosphere, this is worth a go.

It was great, but not variety

Some rooms are rather tired and somewhat musty - however we were promptly moved to a smarter room when we queried this.

This hotel has an amazing location but it stops there. Beds are extremely uncomfortable. The king bed is just two twin beds sandwiched together with a very uncomfortable seem in the middle. Mattresses are so old that the springs are gone. Hotel is dated and in need of upgrades. Moths flying around the halls and annoying cleaning staff that still knocks when you have do not disturb sign on. I saw a very fast moving insect in my bathroom on the last day. Would not recommend staying here. AC and fridge both very loud. Toilet runs. Not sure how this is even 4 star

Lovely clean hotel and room. Staff very helpful. Also the restaurant in the hotel is brilliant would highly recommend and the bar looks good

Location of this hotel is very good and overall appearance of lobby and rooms is pleasing. Rooms were equipped with only one towel per guest, one pillow per guest and no additional blankets. Given the price of our stay there, we felt that the amenities provided wereless than adequate. On the second last day of our stay we woke up to find there was no water available. We were unable to shower or flush toilet. Water was not restored until later that evening. Staff provided no assistance or information to guests about what the problem was or when they expected it to be fixed. They just said that we were welcome to go elsewhere if we were annoyed about it. No offer of any form of compensation for inconvenience either. For all of these reasons I would never recommend this particular hotel.