2/10 Terrible
Roy
Travelled with family
21 Jun 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room NOT ready at 6 pm arrival. Microwave in room was broken. Hair dryer in room broken and girl at desk said they had no extras to replace it. Only one light in room, no light near bed. Carpet was grimy. There was rust on the ceiling grid and the bath exhaust only made a lot of noise but did not move any air. Girl at desk said it was impossible to get a checkout receipt but after arguing, another employee finally was helpful and got one for me! Breakfast woman would not put out the waffle mix because she did not have any paper plates. Apple juice was only water. Room windows seem to have never been cleaned and could not be locked. We booked for 3 nights and every day when we returned we were locked out and had to make the long trip around the building to re-program the cards to get in. The only thing the girl at the desk could say is "I'm sorry" but did not help with anything. The list just goes on and on. Not anything like I would expect from a Wyndham hotel. I hope Wyndham sees this review and takes their name off this property. Worst place I have ever stayed. Really put a damper on our trip to South Dakota. I recommend to stay far away from this dump hotel.
Roy
Stayed 3 nights in Jun 2025