Florida winery accommodation

Originally booked a Volcano Bay room and when we arrived and checked in there was damage to the room. Broken clock, exposed wiring on a light switch, long walk to the main area, and terrible beds. However after talking to the front desk I was able to pay $7 more a day for a family room. Absolutely worth every penny. The front desk attendants were so nice and helpful they really turned the whole arrival around for us. Our other room was great with a separate living room space and tiny kitchen with a slider door to the bedroom. It allowed us to keep cold drinks and snacks in the room and even make popcorn at night. The hotel had wonderful things for the kids like movie in the pool, the arcade, malt shoppe, etc. Pool area was clean and amenities were nice if not a little worn. Shuttles to the park were easy and there were always open seats. Early access to the parks was worth the money to stay on property!

great property sven greater staff!

We had an amazing experience. Rooms are very clean and spacious. Great view. Excellent customer service

It was incredible! Such a clean and beautiful place! Will definitely stay here again and recommend it to our friends!!

The property was very close to Universal Studios with a covered walkway to cross the Main Street and onto Universal's property. The staff was great, very friendly and knowledgeable.

Breakfast