South Dakota winery accommodation

Fine

Decent place and close to freeway

Breakfast was great. After not having my room cleaned for 4 days I took a chance and booked another 3 days. The room was only cleaned two of the three days. Floors not mopped or swept despite gravel on floors from going to the badlands. I again had to borrow a broom and mop and do it myself each day. Stayed there 7 days and carpets were never vacuumed even though we technically booked out and back in. Room got very smelly due to lack of cleaning. I complained after staying 4 night and was assured everything would be done daily. Pretty sure part of my hotel fee is to have a maid actually go into my room and clean. No discounts were offered for this not being done. Too bad this is a nice hotel. Breakfast is good. I liked everything except the lack of cleaning. Also I had to get towels from the front desk they weren’t picked up from the floor when dirty for 5 of the 7 days I stayed there.

The property was very nice and clean!

I was put on "finger hold" as my greeting at the front desk. As I asked for gluten free options for my daughter, I was told everything was gluten free which it was not. When I asked about parking, I was told to use the airport parking and just pay for it. Mattress was not as comfortable as others had said in other reviews. Upon checkout, I asked for a receipt and was told no and it would be emailed to me later. The only advantage to this hotel is it is the only one directly attached to the airport and made it easy for my daughter and I to catch our early flight. We had to attempt to find something gluten free for her to eat at the airport which was an absolute challenge. Sorry, but will stay up the road and deal with the hassles next trip.

Clean