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Andaz Family Suites by Hyatt - Palm Jumeirah

5.0 star property

Photo gallery for Andaz Family Suites by Hyatt - Palm Jumeirah

Outdoor pool, open 8:30 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 8:30 AM to 8:00 PM, free pool cabanas, pool umbrellas
Interior entrance
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Kitchen

Explore the area

View map
Palm Jumeirah, Dubai, Dubai
  • Nakheel Mall
    ‪2 min walk‬
  • Aquaventure
    ‪7 min drive‬
  • Marina Beach
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Andaz Deluxe Studio

Andaz Deluxe Studio

Andaz Deluxe Studio

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Family Suite with Kitchen

One Bedroom Family Suite with Kitchen

One Bedroom Family Suite with Kitchen

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Family Suite with Kitchen

1 bedroom, premium bedding, in-room safe, individually furnished

Two Bedroom Family Suite with Kitchen

  • 135 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Dubai

Located in Dubai (Palm Jumeirah), Andaz Family Suites by Hyatt - Palm Jumeirah is within a 10-minute drive of Aquaventure and Dubai Marina Mall. .This beach aparthotel is 5 mi (8 km) from Marina Beach and 5.7 mi (9.2 km) from Burj Al Arab.
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • AURA SKYPOOL Dubai - 1 min walk - 0.2 km
  • The View at The Palm - 1 min walk - 0.2 km
  • Nakheel Mall - 2 min walk - 0.2 km
  • Aquaventure - 7 min drive - 4.7 km
  • Marina Beach - 7 min drive - 6.4 km

Getting around

  • Al Ittihad Park Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 37 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬8 min walk
  • ‪Aretha - ‬9 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Gatsby - ‬13 min walk
  • ‪Din Tai Fung - ‬8 min walk

About this property

Andaz Family Suites by Hyatt - Palm Jumeirah

Luxury aparthotel on the beach, with outdoor pool
Andaz Family Suites by Hyatt - Palm Jumeirah offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 116 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a steam room. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at The Locale, one of the aparthotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the beach bar or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this aparthotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Locale - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Andaz Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
La Coco Family - This restaurant specializes in international cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free cot

Restaurants on site

  • Andaz Lounge
  • La Coco Family
  • The Locale

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Ice maker
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 for adults and AED 80 for children
  • 24-hour room service
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AED 150 per night

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 116 units
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 160 for adults and AED 80 for children
  • Airport shuttle fee: AED 550 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned

We should mention

Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Andaz Dubai The Palm Residences
Andaz by Hyatt – Palm Jumeirah Residences
Andaz Family Suites by Hyatt - Palm Jumeirah Dubai
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel Dubai

Andaz Family Suites by Hyatt - Palm Jumeirah Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Orwah

Stayed 12 nights in Feb 2025

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities
Washing machine in unit was acting up and no one could help us fix it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Stayed 5 nights in Feb 2023

10/10 Excellent

Sita

Liked: Cleanliness, room comfort

Short stay, great stay

From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Stayed 4 nights in Jun 2022

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked that there was an adult pool and the spa was amazing.
Stayed 7 nights in Sep 2021

10/10 Excellent

Charmaine Kayne

Travelled with group
Liked: Cleanliness, room comfort
Awesome! We definitely had fun!
Stayed 1 night in Jul 2021

10/10 Excellent

Randa

Liked: Cleanliness, room comfort

Comfort and luxury

Loved our stay. Enjoyed the adults pool and the pool on the beach
Stayed 1 night in Jun 2021

2/10 Terrible

MOHIT

Disliked: Cleanliness, amenities
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Stayed 11 nights in Jan 2021

10/10 Excellent

M

Business traveller
Liked: Cleanliness, room comfort

Great 5 nights at a fantastic hotel

Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Stayed 5 nights in Sep 2020

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, room comfort

Great hotel

Nice Hotels
Stayed 1 night in Jul 2020

10/10 Excellent

Gift

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Stayed 7 nights in Jan 2020

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Christian M

Travelled with family
Liked: Cleanliness, room comfort

Una buena opcion

Staff muy amable, hotel bien ubicado y con playa
Stayed 2 nights in Mar 2025

10/10 Excellent

Luca

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2025